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SkinnyRx Reviews 

5,444
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,889 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the support staff for being exceptionally helpful, patient, and knowledgeable when answering questions during intake consultations. Consumers also appreciate the quick response times, smooth assistance, and secure packaging when setting up their personal prescription plans. Some reviewers were not happy with the product effectiveness, reporting that the oral medication failed to reduce appetite or help them lose weight. A few other people also felt that communication gaps and slow responses created difficulties when trying to get proper medical follow-up support. Buyers noted that resolving these issues through chat was sometimes difficult due to unhelpful replies.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting representatives who are... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are extremely patient,... See more

Service

Reviewers highlight positive aspects of service, noting that representatives are helpful, informative, and... See more

Product

Customers had mixed experiences with the product, as some reviewers reported positive results and praised the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael Cavalier was very helpful and through throughout our conversation. He was able to answer my questions promptly and provide me with various alternatives if not suitable. He has great patience,... See more

Company replied

Rated 5 out of 5 stars

It's my pleasure talking to you today! If you could take a moment to share a brief review about the assistance I provided, I would greatly appreciate it. Please be sure to mention my name, “[Carmy or... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with every part of Skinny RX. From weight management to financial questions to just really being able to ask questions with providers. When I was ready to cancel, Veronica he... See more

Company replied

Rated 5 out of 5 stars

I used SkinnyRx for almost a year before switching to another provider. The switch happened because my PCP worked with a specific GLP-1 company and I figured it would be easier to have everything mana... See more

Company replied


Company details

  1. Weight Loss Service
  2. also in
  3. Health Consultant
  4. Holistic Medicine Practitioner
  5. Online Pharmacy
  6. Online Prescription Medication Vendor
  7. Wellness Program

Written by the company

SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.


Contact info

Save up to $600 Off

New patients can get up to $600 off on GLP-1!

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(5,444)

1,710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Erwin was very helpful and courteous…

Erwin was very helpful and courteous and took care of my request promptly. He informed me of options. Thanks!

July 31, 2026
Unprompted review
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Reply from SkinnyRx

Thank you so much for the kind words! We're thrilled Erwin took great care of you and walked you through your options — I'll be sure to pass along your thanks to him. We appreciate you taking the time to share this!

Rated 5 out of 5 stars

Aimee Bell Ba-Bang she answered all my…

Aimee Bell Ba-Bang she answered all my questions and she was very Professional, thank you for all your information....

July 31, 2026
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Reply from SkinnyRx

Thank you so much for the kind words! We're thrilled to hear Aimee took great care of you and answered all your questions. We'll be sure to pass along your appreciation to her—she'll love hearing it. Thanks again for taking the time to share this!

Rated 5 out of 5 stars

Service Rec

Service Rec

July 30, 2026
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Reply from SkinnyRx

Thank you so much for the kind words! We're thrilled our team could take great care of you. We'll be sure to pass along your thanks to the rep who helped — feedback like this really makes their day. Thanks for choosing SkinnyRx!

Rated 5 out of 5 stars

Aimee B is AMAZING

Aimee B. is always a pleasure to work with. She is a great listener and has always been super helpful. During my weightloss journey with SkinnyRx, Aimee has been a constant fixture and source for encouragement and I'm glad to have her to lean on as I continue. Thank you, Aimee B. for all you do! You are an amazing asset to SkinnyRx and they should be honored to have you.

July 30, 2026
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Reply from SkinnyRx

Wow, thank you for taking the time to write this! Aimee is going to be so touched when she reads it. It really means a lot to hear she's been someone you can count on through your journey — that's exactly the kind of support we hope everyone gets. We'll make sure she sees this. Here's to keeping up the great progress!

Rated 5 out of 5 stars

Carmelyn is who I spoke with

Carmelyn is who I spoke with. She was Very nice and very helpful and Professional!!!! I wish All customer service people were that Good!!!!

July 28, 2026
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Reply from SkinnyRx

So glad Carmelyn took such great care of you! We'll be sure to pass along your kind words to her — feedback like this really makes her day. Thanks so much for taking the time to share it! 😊

Rated 5 out of 5 stars

Aimee is always very helpful and…

Aimee is always very helpful and responsive.

July 29, 2026
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Reply from SkinnyRx

Thank you so much for the kind words! We're thrilled to hear Aimee took great care of you — she's a rockstar on our team, and we'll be sure to pass along your feedback. Thanks for choosing us!

Rated 5 out of 5 stars

Annabelle is always so kind

Annabelle is always so kind, friendly and helpful!! She answers my questions while making sure I understand and am satisfied with the service before ending our call.
Thank you and keep up the great work!
Judi

July 29, 2026
Unprompted review
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Reply from SkinnyRx

Thank you for the sweet review! We'll be sure to pass this along to Annabelle — she'll be so happy to hear it.

Rated 5 out of 5 stars

Easy and helpful

Easy and helpful

July 29, 2026
SkinnyRx logo

Reply from SkinnyRx

So glad we could make things easy for you! Thanks for the kind words — we'll be sure to pass this along to the team.

Rated 5 out of 5 stars

I signed up with SkinnyRx and lost 14…

I signed up with SkinnyRx and lost 14 pounds over 6 months. The pace felt healthy and realistic rather than extreme, which is exactly what I was looking for. When it came time to cancel, Ivy walked me through it and made the process simple and stress free. No runaround, no pushback. Happy to recommend.

July 28, 2026
Unprompted review
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Reply from SkinnyRx

Congrats on the 14 lbs — love that it felt healthy, not extreme! And so happy Ivy made canceling easy. Thanks for the kind words!

Rated 5 out of 5 stars

Cherri was very knowledgeable

Cherri was very knowledgeable, and professional.

July 28, 2026
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Reply from SkinnyRx

Thank you so much for the kind words! We'll be sure to pass this along to Cherri, she'll be thrilled to hear it. We're so glad you had a great experience with us, and we're always here if you need anything else!

Rated 5 out of 5 stars

Pauline made ordering very easy for me

Pauline made ordering very easy for me. She reviewed things with me and made me comfortable with my order.

July 27, 2026
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Reply from SkinnyRx

We're so glad Pauline made the ordering process easy and comfortable for you. We'll be sure to pass along your kind words to her! 😊

If you ever have any questions along the way, we're just a call away at 888-979-9580

Rated 5 out of 5 stars

Monica B was great

Monica B was great. I can talk to her anytime. She explained things my previous supplier didn’t. So I’m glad to switch

July 27, 2026
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Reply from SkinnyRx

Thank you so much for sharing this! We're thrilled to hear Monica took the time to really explain things and make you feel comfortable. That's exactly the kind of support we want every customer to have. Welcome aboard, and we're so glad you're here!

Rated 5 out of 5 stars

Great experience with Anna

Great experience with Anna. Just ordered another year, hoping that gets me to the end of this journey.

July 27, 2026
Unprompted review
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Reply from SkinnyRx

Thanks for the shoutout to Anna, we'll pass that along! And congrats on year two, that's awesome to be this close to the finish line. Excited to be part of it with you.

Rated 5 out of 5 stars

Happy Customer

Very responsive customer service and easy to access products

July 24, 2026
Unprompted review
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Reply from SkinnyRx

Thanks so much for this! We're glad our team's been quick to help and that everything's easy to access on your end. Really appreciate you sharing this

Rated 5 out of 5 stars

Carmelyn was so helpful in answering my…

Carmelyn was so helpful in answering my questions and making me feel comfortable with decision to proceed. She is a keeper!

July 24, 2026
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Reply from SkinnyRx

Thank you for the sweet review! We'll be sure to pass this along to Carmelyn, she'll love hearing it. So glad she made you feel comfortable and confident moving forward. Welcome aboard!

Rated 5 out of 5 stars

I love SkinnyRx

I love SkinnyRx, i dont have bad side effects with their medications and it really help me with my weight-loss journey thats why i really love to stay. Today costumer service Erwin helped me a lot and he is very nice and accommodating. Appreciate the good service u provided. God bless.

July 24, 2026
Unprompted review
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Reply from SkinnyRx

Thank you so much for sharing this! We're so glad SkinnyRx has been working well for you with no bad side effects, that means a lot to hear. And we'll definitely pass along your kind words to Erwin, he'll appreciate it! Thanks for being with us!

Rated 5 out of 5 stars

Good CS

Kristfaith was very helpful with answering all my questions

July 24, 2026
Unprompted review
SkinnyRx logo

Reply from SkinnyRx

Thank you for the kind words! We're so glad Kristfaith could help answer your questions. We'll definitely pass along the shoutout, it'll make their day. Thanks for sharing

Rated 5 out of 5 stars

Excellent Service

She was informative, patient, and respectful

July 24, 2026
SkinnyRx logo

Reply from SkinnyRx

Thank you so much for taking the time to share this! We're glad our team could make your experience an informative and comfortable one, and we'll be sure to pass along your kind words. We appreciate you!

Rated 5 out of 5 stars

Very helpful

Very helpful, not pushy. The product price overall would be nice if it would decrease but the service and responsiveness is top notch.

July 24, 2026
Unprompted review
SkinnyRx logo

Reply from SkinnyRx

Thanks so much for the kind words! Glad the call helped clear things up on your prescription. We'll pass this along to the agent who took care of you — reach out anytime!

Rated 5 out of 5 stars

I was very pleased with the information…

I was very pleased with the information I got from the agent that took my call. I now know the process of receiving my prescription each month, which was unclear prior to making this phone call. Thank you. 2654424 was the ticket number.

July 24, 2026
Unprompted review
SkinnyRx logo

Reply from SkinnyRx

Thanks so much for the kind words! We're really glad the call helped clear up how your monthly prescription works. We'll pass this along to the agent who took care of you. Reach out anytime you need us!

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