Skirtingking Reviews 

69
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products and the wide selection available for various home renovations, noting that everything matches traditional styles perfectly. Consumers also appreciate the helpful staff who provide wonderful assistance with order modifications, ensuring that everyone receives exactly what they need for their projects. Some reviewers were not happy with occasional delivery delays and unexpected minor product defects upon arrival. A few people mentioned receiving specific items with a very poor finish or encountering small issues that required contacting support for replacements and resolutions.

What people talk about most

Product

Consumers find product quality to be fantastic, highlighting the beautiful finishes and wide range of period... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the high standard of... See more

Order

Reviewers mention positive feedback about order processes, highlighting smooth online placement and helpful... See more

Staff

Users describe appreciation for the staff, highlighting exceptionally helpful and brilliant service when... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered skirting covers and dado rail on line - website very easy to use . Was kept informed of when items would be delivered . All items arrived - but issue with two pieces - contacted them and th... See more

Rated 5 out of 5 stars

Brilliant company. I mad the error of selecting 15mm skirting instead of 18mm. Sent an email and John contacted me straight away. Got the problem sorted straight away. Amazing. Will be recommending to... See more

Rated 5 out of 5 stars

Ordered samples which we were pleased with so placed large order having just moved house. I needed to amend the order after placing it, they were very responsive and provided excellent customer servic... See more

Rated 5 out of 5 stars

’ve used Skirting King a couple of times. The communication and service is outstanding. The Carpenter actually said “you can tell this is good quality MDF”. There was a small issue with my second orde... See more


Company details

  1. Molding Supplier
  2. Do-it-Yourself Shop

Written by the company

Skirting King is a skirting board and architrave supplier based in Warwickshire, UK. All products are available in MDF, Pine and Oak and you can also choose to have boards primed and painted. All finished products are made in house by our dedicated and experienced team.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(69)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delivery 5 days delay

Delivery 5 days delay , person who i talk to need to go for costumer service course and skirtings they had a defect .

May 1, 2025
Unprompted review
Skirtingking logo

Reply from Skirtingking

Hi Van,

Thank you for taking the time to review your purchase.

Sorry for the delayed response, we were waiting for Trustpilot to verify you as a customer. I believe they have reached out twice but you're yet to respond.

We have typed your name into our system and unfortunately it's not locating you. If you could get in touch with us directly that would be great, we'd hate for you to pay for damaged boards!

Regarding the delivery, I can see you reviewed us on the 17th January. We did have a two week shutdown over Christmas and as a result any order that was placed after 30th November was processed on the 5th January. Our lead-time is 5-9 working days, so your order was due between 12th - 16th Jan. This being the case it is impossible your order was 5 days delayed as you had received them by the Friday 16th.

Regarding the customer service, we really need to know if it was ourselves you're referring or a DX representative.

I look forward to hearing form you.

Thanks

Skirting King

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Rated 5 out of 5 stars

Great service great product

Great service. Great product. Made big order, but slightly under estimated need. As what was needed was under de min order contacted them and they agreed to send another board out at a fair price.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and product

Great product. The owners are passionate about providing excellent customer service and growing their business. I had a comparable product from a competitor and Skirting King’s product was far superior.

November 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Ordered skirting for a new extension

Ordered skirting for a new extension. Fitted and I had under ordered by 1m. Contacted them and they sent out and only charged me postage.
Top company, and would highly recommend 👍

November 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Really good company to deal with

Really good company to deal with. Offer a wide selection to help match existing profiles. I made a mistake in part of my order and dealt with John who helped me out and got it sorted. Would definitely use again.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company. I mad the error of selecting 15mm skirting instead of 18mm. Sent an email and John contacted me straight away. Got the problem sorted straight away. Amazing. Will be recommending to all my other mates in the carpentry game

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Skirting covers & Dado rail

Ordered skirting covers and dado rail on line - website very easy to use . Was kept informed of when items would be delivered . All items arrived - but issue with two pieces - contacted them and the issue was resolved by John Phillips immediately . Replacement pieces delivered promptly . Products are now in place and the room looks amazing . Would recommend Skirting King .

October 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Great website, really helpful team!

A great and really clear website that made it easy for me to find and identify the skirting board I needed to complete the room (there was a gap in the existing skirting board and I didn't want to have to start from scratch). The team at skirting king were really helpful when I connected with them regarding my order requirements and went above and beyond to make sure I received the product I needed and swiftly! Would 100% use again and recommend to family and friends.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Ordered samples which we were pleased with so placed large order having just moved house. I needed to amend the order after placing it, they were very responsive and provided excellent customer service. Based on experience so far, would not hesitate to use again.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

We have just moved into our next forever home 🤣🤣
The house is very dated with brown stained pine everywhere including the skirtings, dado , architrave and doors.
We are now changing everything to straight edge pine to be painted.
The 3 x 3900mm that I received from skirting king is fantastic quality and I really am happy with.
The delivery guy was very courteous and respectful and delivered our goods in perfect condition which is great because we are doing a whole house.
I did have one slight issue with one of the lengths of skirting but this was resolved immediately and another being sent out.
This is incredible Customer service and I am very happy to recommend skirting king if you are looking for quality goods.

October 7, 2025
Unprompted review
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