Simon was thorough, informative and took the right steps to help my son. He not only referred us urgently to the Eye Clinic, he followed up with messages to check on the outcome. I'm incredibly gratef... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Simon was thorough, informative and took the right steps to help my son. He not only referred us urgently to the Eye Clinic, he followed up with messages to check on the outcome. I'm incredibly gratef... See more
Company replied
I had an emergency appointment and was seen very promptly. Excellent advice and treatment with a full explanation of what was wrong with my eye. I left reassured. Reception staff always very helpful,... See more
Company replied
Exceptional service and explanations around my eye problems very clear and well illustrated. My latest appointment, coupled with 2 previous cataract diagnoses, referrals and treatments were second to... See more
Simon saw that I had not been seen by the eye clinic for two years and he noticed that my eye pressures were higher than he would like. He did an urgent referral to both Colchester and copied in Sou... See more
Company replied
Simon Kleyn Optician Optometrist is located in Earls Colne and Frinton on Sea near Colchester in Essex. We are an independent family-owned group of opticians and have for over thirty years been striving to provide the best eye care. Our range of extensive optical services such as Optos, Topcon OCT and Zeiss cater for a variety of eye problems and wide range of spectacle prescriptions. We are accredited to provide excellent aftercare, accurate spectacle prescriptions and quick referral for cataract surgery to both NHS and private eye clinics. We also provide routine and urgent appointments for dry / sore / red / eyes under an NHS paid MECS scheme.
106 High Street, Earls Colne, CO6 2QX, Colchester, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it was so easy to get an appointment to fit in with my availability and everything was explained so clearly.

Reply from Simon Kleyn Opticians Optometrist
I was passed on to Simon via my local doctor as my eye was turning extremely red very quickly, after speaking to Simon he quickly reassured me that I had fractured a blood vessel but not be alarmed as my medication caused the bleeding ( blood thinner) and within two days the problem had gone…..panic over. Thanks Simon for your professional help & advise regards Nicholas Quinn

Reply from Simon Kleyn Opticians Optometrist
I contacted Simon Kleyn, Earls Colne as I didn't know who else to turn to with sore eyes and redness. Within 2 hours I was seen and expertly looked after. It was amazing! Excellent service and attention and covered by the NHS, which was an added bonus.

Reply from Simon Kleyn Opticians Optometrist
I cannot recommend this opticians highly enough. The receptionists are very friendly and helpful, appointments are readily available and Simon Kleyn is a very thorough optician who has seen me through laser treatment for pressure in the eyes, a cataract operation and most recently he advised me on managing dry eye treatment.

Reply from Simon Kleyn Opticians Optometrist
Friendly and excellent service. Simon explained the procedure he was carrying out step by step giving reassurance. He was very thorough. I would definitely return to see him and would recommend to my friends and family.

Reply from Simon Kleyn Opticians Optometrist
Simon saw me the day within 24 hours of me phoning about floaters and flashing in my left eye. He is extremely professional and from the start of the examination I had 100% trust in him. He explained fully and answered all my questions. I would strongly recommend this practice.

Reply from Simon Kleyn Opticians Optometrist
Very polite, friendly and professional. Was seen promptly for an eye injury & gave great advice and push me forward into seeing the eye clinic.

Reply from Simon Kleyn Opticians Optometrist
I had a phone consultation this afternoon regarding my eye worries today they were extremely helpful and were are to put my mind at rest with regard to the kaleidoscope effect I was experiencing will be booking eye check up soon

Reply from Simon Kleyn Opticians Optometrist
I received excellent service from Simon at the Frinton practice, I was referred to them urgently from Specsavers as they didn’t have any appointments after doing my eye test, and I needed looking at within 24hours.

Reply from Simon Kleyn Opticians Optometrist
Both Simon Kleyn optometrist and Spamedica offer brilliant service. I was treated with care, and information given by both re cataract treatment was informative and very reassuring. I have no hesitation in using same service for my other eye. Thank to everyone.

Reply from Simon Kleyn Opticians Optometrist
I have just received excellent service from this optician. I was worried about the blood that had appeared in my eye. I was able to get an appointment quickly. He diagnosed and gave me all the information I requested. Feel reassured now that it is nothing serious.

Reply from Simon Kleyn Opticians Optometrist
I was referred here to have an eye problem checked out quite urgently. All the team were kind and helpful and Simon took his time to explain things to me. A very positive experience!

Reply from Simon Kleyn Opticians Optometrist
Mr Kleyn saw me at short notice as my eye had a problem in which I was worried. He reassured me by photos taken at the back of my eye were ok . But call him if the problem got worse straight away. An excellent service. Thank you.

Reply from Simon Kleyn Opticians Optometrist
A very friendly service from both Simon and the receptionist. Very impressed with my visit after my GP advised to have my eyes checked. Very helpful and will definitely recommend and use again.

Reply from Simon Kleyn Opticians Optometrist
I started getting lightning type flashes in my left eye and also an accumulation of black floaters obscuring my vision . I called the frinton branch and they squeezed me in almost immediately, I was referred to the hospital and had laser eye surgery the same day due to a tear
Excellent service as always from Simon , sight is a gift that shouldn’t be taken for granted and it was only Simon’s quick intervention which probably saved mine, and I cannot thank him enough

Reply from Simon Kleyn Opticians Optometrist
I have some fluid on my left retina
I was very nervous about going to the optometrist as I don’t like things near my eyes
From walk-in in the door your made to feel relaxed and welcome
Simon explained step by step what was happening and what I need to do to fix the problem and the fact that it’s covered by the NHS helped as I had no idea how expensive this could be on a very limited budget
I would highly recommend SKleyn optometrist in earls Colne over larger chain groups
Many thanks

Reply from Simon Kleyn Opticians Optometrist
We have used Simon a number of times for minor eye problems and a referral. He always provides a quick, professional and helpful response. I would not hesitate to make a recommendation.

Reply from Simon Kleyn Opticians Optometrist
I have had an eye irritation for a couple of years. After my eyes were examined every thing was explained very clearly as to what was wrong and what treatment I needed. My eyes have improved considerably in just a few weeks and continue to get better. Excellent service, Highly recommended .

Reply from Simon Kleyn Opticians Optometrist
I was worried that I had a problem with one of my eyes.I contacted Earls Colne my normal practice for advice and I was given an appointment straight away with Simon at Frinton.Fortunately I didn’t have a serious problem,but I can’t speak highly enough of Simon and his team,they give a 1st class service,highly recommend

Reply from Simon Kleyn Opticians Optometrist
Fantastic service. My problem was sorted out within the hour. Many thanks to Simon and Karen for their help. Kind Regards Mandy Prill

Reply from Simon Kleyn Opticians Optometrist
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.