Simon Kleyn Opticians Optometrist Reviews 

100
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Simon was thorough, informative and took the right steps to help my son. He not only referred us urgently to the Eye Clinic, he followed up with messages to check on the outcome. I'm incredibly gratef... See more

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Rated 5 out of 5 stars

I had an emergency appointment and was seen very promptly. Excellent advice and treatment with a full explanation of what was wrong with my eye. I left reassured. Reception staff always very helpful,... See more

Company replied

Rated 5 out of 5 stars

Exceptional service and explanations around my eye problems very clear and well illustrated. My latest appointment, coupled with 2 previous cataract diagnoses, referrals and treatments were second to... See more

Rated 5 out of 5 stars

Simon saw that I had not been seen by the eye clinic for two years and he noticed that my eye pressures were higher than he would like. He did an urgent referral to both Colchester and copied in Sou... See more

Company replied

Company details

  1. Optician
  2. Optometrist

Written by the company

Simon Kleyn Optician Optometrist is located in Earls Colne and Frinton on Sea near Colchester in Essex. We are an independent family-owned group of opticians and have for over thirty years been striving to provide the best eye care. Our range of extensive optical services such as Optos, Topcon OCT and Zeiss cater for a variety of eye problems and wide range of spectacle prescriptions. We are accredited to provide excellent aftercare, accurate spectacle prescriptions and quick referral for cataract surgery to both NHS and private eye clinics. We also provide routine and urgent appointments for dry / sore / red / eyes under an NHS paid MECS scheme.


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4.9

Excellent

TrustScore 5 out of 5

100 reviews

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4.9

All reviews

(100)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

MECS experience

it was so easy to get an appointment to fit in with my availability and everything was explained so clearly.

December 29, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you Sue, call us again as needed, Simon

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Rated 5 out of 5 stars

I was passed on to Simon via my local…

I was passed on to Simon via my local doctor as my eye was turning extremely red very quickly, after speaking to Simon he quickly reassured me that I had fractured a blood vessel but not be alarmed as my medication caused the bleeding ( blood thinner) and within two days the problem had gone…..panic over. Thanks Simon for your professional help & advise regards Nicholas Quinn

December 13, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Glad to hear it is all resolved, you're welcome to call us again as needed, Simon Kleyn

Rated 5 out of 5 stars

Sore eyes

I contacted Simon Kleyn, Earls Colne as I didn't know who else to turn to with sore eyes and redness. Within 2 hours I was seen and expertly looked after. It was amazing! Excellent service and attention and covered by the NHS, which was an added bonus.

November 18, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Tnx Angus, let us know if we can be of further help, Simon

Rated 5 out of 5 stars

Excellent optician

I cannot recommend this opticians highly enough. The receptionists are very friendly and helpful, appointments are readily available and Simon Kleyn is a very thorough optician who has seen me through laser treatment for pressure in the eyes, a cataract operation and most recently he advised me on managing dry eye treatment.

September 28, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you Sally, happy to help out, Simon

Rated 5 out of 5 stars

Friendly and excellent service

Friendly and excellent service. Simon explained the procedure he was carrying out step by step giving reassurance. He was very thorough. I would definitely return to see him and would recommend to my friends and family.

September 9, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you Lidia, contact us again if you need any furhter help or guidance, Simon Kleyn

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Rated 5 out of 5 stars

Floaters and flashing

Simon saw me the day within 24 hours of me phoning about floaters and flashing in my left eye. He is extremely professional and from the start of the examination I had 100% trust in him. He explained fully and answered all my questions. I would strongly recommend this practice.

September 6, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

tnx Jules, if you have any further issues do call us again, the floaters and or flashes can sometimes escalate and will then need a further urgent review, Simon

Rated 5 out of 5 stars

Great service

Very polite, friendly and professional. Was seen promptly for an eye injury & gave great advice and push me forward into seeing the eye clinic.

September 3, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you, glad they could help you further
don't forget to wear eye protection
Simon

Rated 4 out of 5 stars

I had a phone consultation this…

I had a phone consultation this afternoon regarding my eye worries today they were extremely helpful and were are to put my mind at rest with regard to the kaleidoscope effect I was experiencing will be booking eye check up soon

September 1, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you, let us know if we can be of further help, Simon Kleyn

Rated 5 out of 5 stars

I received excellent service from Simon…

I received excellent service from Simon at the Frinton practice, I was referred to them urgently from Specsavers as they didn’t have any appointments after doing my eye test, and I needed looking at within 24hours.

July 24, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you Angela, let us know of you need any further help, Simon

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Rated 5 out of 5 stars

Experience of Spamedica Cataract Operation

Both Simon Kleyn optometrist and Spamedica offer brilliant service. I was treated with care, and information given by both re cataract treatment was informative and very reassuring. I have no hesitation in using same service for my other eye. Thank to everyone.

July 15, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you, great to hear of the excellent service by SpaMedica for your cataract treatment, Simon Kleyn

Rated 5 out of 5 stars

I have just received excellent service…

I have just received excellent service from this optician. I was worried about the blood that had appeared in my eye. I was able to get an appointment quickly. He diagnosed and gave me all the information I requested. Feel reassured now that it is nothing serious.

June 28, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you Lynn, let us know if we can be of further help, Simon

Rated 5 out of 5 stars

Positive experience

I was referred here to have an eye problem checked out quite urgently. All the team were kind and helpful and Simon took his time to explain things to me. A very positive experience!

June 11, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

tnx Linda, let us know if you have any further concerns, Simon

Rated 5 out of 5 stars

Excellent service at short notice.

Mr Kleyn saw me at short notice as my eye had a problem in which I was worried. He reassured me by photos taken at the back of my eye were ok . But call him if the problem got worse straight away. An excellent service. Thank you.

June 7, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you Lin, let us know if you have any further eye issues, Simon

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Rated 5 out of 5 stars

Fantastic service

A very friendly service from both Simon and the receptionist. Very impressed with my visit after my GP advised to have my eyes checked. Very helpful and will definitely recommend and use again.

June 4, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you Diane, let us know when we can be of further help, Simon

Rated 5 out of 5 stars

Here you are most definitely a person and NOT just a number !!!

I started getting lightning type flashes in my left eye and also an accumulation of black floaters obscuring my vision . I called the frinton branch and they squeezed me in almost immediately, I was referred to the hospital and had laser eye surgery the same day due to a tear
Excellent service as always from Simon , sight is a gift that shouldn’t be taken for granted and it was only Simon’s quick intervention which probably saved mine, and I cannot thank him enough

April 18, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

You're welcome, that's what we are her for, let us know if you have any further concerns, Simon

Rated 5 out of 5 stars

I have some fluid on my left retina

I have some fluid on my left retina
I was very nervous about going to the optometrist as I don’t like things near my eyes
From walk-in in the door your made to feel relaxed and welcome
Simon explained step by step what was happening and what I need to do to fix the problem and the fact that it’s covered by the NHS helped as I had no idea how expensive this could be on a very limited budget
I would highly recommend SKleyn optometrist in earls Colne over larger chain groups
Many thanks

April 16, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

tnx Wayne, let me know if we can be of further help, Simon

Rated 5 out of 5 stars

Great service

We have used Simon a number of times for minor eye problems and a referral. He always provides a quick, professional and helpful response. I would not hesitate to make a recommendation.

April 7, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you :)
always happy to help out, let us know for next time
Simon

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Rated 5 out of 5 stars

Outstanding service. Highly recommended.

I have had an eye irritation for a couple of years. After my eyes were examined every thing was explained very clearly as to what was wrong and what treatment I needed. My eyes have improved considerably in just a few weeks and continue to get better. Excellent service, Highly recommended .

April 1, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

thank you, let me know if i can be of further help, Simon

Rated 5 out of 5 stars

I was worried that I had a problem with…

I was worried that I had a problem with one of my eyes.I contacted Earls Colne my normal practice for advice and I was given an appointment straight away with Simon at Frinton.Fortunately I didn’t have a serious problem,but I can’t speak highly enough of Simon and his team,they give a 1st class service,highly recommend

March 27, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Tnx Julie, always happy to see you in either practice, Simon

Rated 5 out of 5 stars

Fantastic service

Fantastic service. My problem was sorted out within the hour. Many thanks to Simon and Karen for their help. Kind Regards Mandy Prill

March 18, 2021
Unprompted review
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Reply from Simon Kleyn Opticians Optometrist

Thank you Mandy, let us know if we can be of further help, Simon

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