Isle of Skye Candle Co. Reviews 71

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly highlighting the delightful and unique scents of the candles and diffusers. Many consumers appreciate the longevity of these items and frequently purchase them as gifts for friends and family. The staff across various retail locations are repeatedly described as friendly, helpful, and knowledgeable, contributing to a pleasant shopping experience. The online service also receives commendation for its efficiency and courtesy. A few other people also felt that the packaging of some items could be improved, with one customer expressing dissatisfaction with new style gift bags. However, the general sentiment remains highly positive regarding the overall product and service.

What people talk about most

Product

Clients share positive opinions on product quality and variety. Many reviewers praise the excellent quality... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the excellent... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Retail

Reviewers highlight positive aspects of retail. Customers consistently praise the shops as lovely, well-laid... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers describe the service as... See more

Based on these reviews

Rated 5 out of 5 stars

Always first class service for first class products. Perfect gifts for me to offer to some French Friends to allow them to experience the « fragrances » of Scotland in their homes many miles distant.... See more

Rated 5 out of 5 stars

I was introduced to Isle of Skye candles years ago by my brother. He suffers with frequent headaches and is very sensitive to smells, but he gets on well with these candles. Suberb quality and delight... See more

Rated 5 out of 5 stars

I have used Skye candles for many years. The scents, especially the Scottish collection, are quite unique, and the candles themselves are long lasting. Service from Sindy in the Glasgow shop is quite... See more

Rated 5 out of 5 stars

Utterly gorgeous candles that look elegant and smell heavenly. Everyone adores getting these as presents. I really hate to part with them and will probably get some for myself this Christmas. How c... See more


Company details

  1. Candle Store

Written by the company

The Isle of Skye Candle Co. is a family run business based on the beautiful Isle of Skye on Scotland's dramatic west coast. We specialise in producing world class natural, home fragrance products, inspired by our beautiful surroundings.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

71 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great candles and very good value

Great candles and very good value. The latest one is Scots Pine which is terrific. The previous candle was Hebridean Breeze which my wife really liked.
Highly recommend!

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Great company and super candles

I always have a positive experience when I order from the Isle of Skye Candle Co. I had actually bought this candle for a present because it is my favourite fragrance: patchouli & sandalwood. I ordered the tin as I was taking it abroad and that made it easy to transport. The whole process of ordering and delivery was very straightforward with the candle being delivered in a very short timescale. The tin arrived in perfect condition and looks very attractive. Thank you!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Utterly gorgeous elegant candles

Utterly gorgeous candles that look elegant and smell heavenly. Everyone adores getting these as presents. I really hate to part with them and will probably get some for myself this Christmas. How can they manage to look so impressively expensive at that price?

November 28, 2025
Unprompted review
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Rated 5 out of 5 stars

First class in every way.

I have used Skye candles for many years. The scents, especially the Scottish collection, are quite unique, and the candles themselves are long lasting. Service from Sindy in the Glasgow shop is quite excellent - she is very friendly and efficient. I often use Skye candles as Christmas or visiting presents - they always go down very well. Overall a first class company and product.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Love Skye candles

Love Skye candles - Beautiful scents and they burn great . Excellent service online and in their Inverness Store too- always 5 star . I can’t see past them ! A bonus that they are made in the beautiful Isle of Skye too !
Very slight niggle - not so keen on their new style gift bags .

August 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Buying from the Isle of Skye Candle Co is a pleasure

As always buying from the Isle of Skye Candle Co was easy and whenever I’ve contacted them they’ve dealt with my enquiry quickly. Their product range continues to be impressive and I’ve been very happy with all of the candles I’ve bought over a number of years.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Always great service and wonderful…

Always great service and wonderful products from the Isle of Skye candle company which I've been enjoying for many years.
I've visited the shops in Edinburgh, Glasgow and on the Isle of Skye - always the same friendly, helpful service.
I only ever buy Isle of Skye candles - it's my treat to myself!

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product, value for money

I have purchased from this company for a few years.the candles are excellent quality and the service is excellent and delivery quick. I buy them for personal use and frequently give them as gifts. They are also a good price.

August 20, 2025
Unprompted review
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Rated 5 out of 5 stars

The scent of good service

I have purchased several dozen candles from this company for several years. My first candle was a Gorse scented one that I smelled while walking past their shop in Glasgow. It was so lovely, I returned & ordered more. I have given all different scents as gifts & taken some to the USA . The online service has been great, fast & courteous. I love the fact that the candle containers are returnable & can be recycled. Plus I get points toward future purchases. I just turned in 8 empty containers , got 20% off my purchase of 8 more & a beautiful £22 pound candle as a free gift.

August 19, 2025
Unprompted review

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