I had to cancel my subscription due to medical issues. Oscar was polite and knowledgeable in guiding me through the process. I appreciate his making this straightforward. If all reps are like Oscar... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The app looked very interesting in December 2025. I signed up, but like a lot of people, I missed the subscription policy. I never used the app, completely forgot about it until I checked my credit... See more
Company replied
I only wanted a one time service through them. I bought it and somehow wasn’t enrolled in auto renewal and was charged $55 a month after my initial eight dollar payment. But I emailed them and told th... See more
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Customer service was prompt and kind. I couldn’t have asked for more from them. I accidentally subscribed and realized many months later. I contacted customer service with my problem and was met with... See more
Company replied
Company details
- #3 of 3 best companies in Beauty School
Contact info
United States
- trust@skyfluence-beauty.com
- skyfluence-beauty.com
4.4
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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May 27, 2026
Reply from Skyfluence Beauty
Dear Dick.
Thanks for reaching out!
We’re glad to have you with us and hope that once you start exploring our features, you’ll find the experience smooth, reliable, and useful for your needs. Our team is constantly working to improve and ensure that every user enjoys the best possible results.
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
Wonderful customer service
Wonderful customer service. Very responsive and reasonable. It felt like there was truly empathy for my situation!
May 27, 2026
Reply from Skyfluence Beauty
Dear Makayla,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the wonderful, responsive, and reasonable care you needed with Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Great Customer Service
I am not sure how I got signed up with Skyfluence Beauty but 4 payments came off my card over 4 months without me noticing, I was thinking I would have to fight forever to get this rectified, but they actually have amazing customer service and refunded all payments and apologized immediately!
May 27, 2026
Reply from Skyfluence Beauty
Dear Jill,
We really appreciate you taking the time to provide your feedback!
We’re thrilled to know that our customer support team was able to provide you with the amazing assistance and care you needed during your experience with the refund of Skyfluence Beauty. Kindly note that we are unable to act on your behalf or facilitate your subscription sign-in. Subscriptions and associated charges can only be accepted and agreed upon by customers directly.
If you need anything else or have any further questions, please don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Great customer service
I am still in shock that my request was answered so quickly. Your representative was so upbeat and friendly. I’m very impressed with her.
I wish I could afford your services.
May 27, 2026
Reply from Skyfluence Beauty
Dear Caroline,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the great, quick, and friendly assistance and care you needed with Skyfluence Beauty. We also understand your concern about the cost of our product subscription. It's important to us that our service provides value and meets your expectations. We continuously strive to offer the best experience for our users, and your feedback is invaluable in helping us achieve that.
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
Amazing all Around
Response was super quick and efficient. No hoops, no questioning, I’ve never experienced such customer service before and I really appreciate it. Truly. This company does value their customers and does what right for them. Customer first mentality is hard to come by but they are the epitome of it. Thank you, again!
May 26, 2026
Reply from Skyfluence Beauty
Dear Ashlyn,
Thank you for taking the time to share your feedback with us!
We’re happy to know that our customer support team was able to assist you and provide the quick, efficient service you needed with Skyfluence Beauty.
If you need any additional help or have more questions, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re here for you!
Best regards,
The Skyfluence Team
This company is a total fraud
This company is a total fraud. I have asked them 3 times to cancel my subscription. They have sent emails all 3 tims saying my subscription has been cancelled and I will no longer be charged. THIS IS A COMPLETE LIE. They have continued to charge me. At this time, I have paid for this subsription (that I do not want, and am not using) for a full year. Do not sign up, you will be stuck paying them forever.
May 26, 2026
Unprompted review
Reply from Skyfluence Beauty
Hi Cory,
We’re sorry about your experience with Skyfluence Beauty. We’ve cancelled your subscription and fully refunded your last payment. You won’t be billed again.
The refunded amount should appear in your account within 5-10 business days.
If you have any additional questions or concerns, please don't hesitate to contact us directly at trust@skyfluence-beauty.com. We're here to help.
Best regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Brooke,
Thank you for your feedback!
We’re so happy to know that our customer support team was able to provide you with the prompt, easy help and care you needed with Skyfluence Beauty.
If there’s anything else we can assist you with, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Sincerely,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Marianne,
We truly appreciate you sharing your thoughts with us!
It’s fantastic to hear that our customer support team was able to offer the quick, easy help and care you needed with the cancellation of Skyfluence Beauty.
Should you require any further assistance or have any more questions, don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
Exceptional customer service!
The app looked very interesting in December 2025. I signed up, but like a lot of people, I missed the subscription policy. I never used the app, completely forgot about it until I checked my credit card to see the monthly charges. Of course, I panicked. Elizabeth, in their customer service, was absolutely incredible. I cannot thank her enough; if I did not have to pay such a high exchange rate, I would highly recommend trying this app out.
May 26, 2026
Reply from Skyfluence Beauty
Dear Janice,
We really appreciate your feedback!
It’s wonderful to hear that our customer support team was able to help and provide the exceptional assistance you needed with Skyfluence Beauty. Regarding the payment process, we want to assure you that all charges are made with the user's consent during the subscription process. We aim to be transparent about our pricing, and the Terms and Conditions are accessible before making any purchases.
If you need any further support or have any questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to help!
Kind regards,
The Skyfluence Team
Quick response and action to cancel a…
Quick response and action to cancel a subscription
May 25, 2026
Reply from Skyfluence Beauty
Dear Sue,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the quick assistance and care you needed with the cancellation of Skyfluence Beauty.
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
A little unsure at first...
I was a little unsure at first if my petition was heard, but it was handled nicely. I just wish I had known in the first place how much it would be a month. I don't think I was clearly told that when signing up. Thank you 😊
May 23, 2026
Reply from Skyfluence Beauty
Dear Michelle,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the nice care you needed with Skyfluence Beauty. Regarding the payment process, we want to assure you that all charges are made with the user's consent during the subscription process. We aim to be transparent about our pricing, and the Terms and Conditions are accessible before making any purchases.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
I received instant communication and my…
I received instant communication and my issue was rectified. Thank you Skyinfluence.
May 25, 2026
Reply from Skyfluence Beauty
Dear Phyllis,
Thank you so much for sharing your feedback with us!
We’re delighted to hear that our customer support team was able to assist you and provide the instant help you needed with Skyfluence Beauty.
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Joseph,
Thank you so much for your kind words!
We’re thrilled you enjoyed your experience with Skyfluence Beauty, found it quick, perfect, and simple.
If there’s anything else we can do for you, don’t hesitate to contact us at trust@skyfluence-beauty.com.
Warmly,
The Skyfluence Team
They are total bandits who make it very…
They are total bandits who make it very difficult to cancel. I emailed requesting to cancel my subscription. I then was charged a further 3 months before email again to be told you must email twice cancel. I do not trust any company that makes it hard to cancel and just want to make a process difficult so they keep taking what you work hard for.
May 25, 2026
Unprompted review
Reply from Skyfluence Beauty
Dear Emily,
We're sorry for your experience with Skyfluence Beauty.
We'd like to cancel all of your subscriptions. However, you didn't provide an email when you submitted your review - we can't find your orders.
Could you please contact us directly at trust@skyfluence-beauty.com so that we can assist you?
We'd be happy to help.
Best regards,
The Skyfluence Team
Quick response and excellent customer…
Quick response and excellent customer service. Solved my issue and I was refunded without question.
May 24, 2026
Reply from Skyfluence Beauty
Dear Kris,
We really appreciate your feedback!
It’s wonderful to hear that our customer support team was able to help and provide the quick, excellent assistance you needed with the refund of Skyfluence Beauty.
If you need any further support or have any questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to help!
Kind regards,
The Skyfluence Team
Thank you for responding rifht away to…
Thank you for responding rifht away to my request. I really appreciate the promptness!
Helen Stamenkovic
May 24, 2026
Reply from Skyfluence Beauty
Dear Helen,
We truly appreciate you sharing your thoughts with us!
It’s fantastic to hear that our customer support team was able to offer the prompt help and care you needed with Skyfluence Beauty.
Should you require any further assistance or have any more questions, don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
Customer Service was very nice and…
Customer Service was very nice and helpful. I signed up for a 4 weeks and didn’t realize that it would turn into an automatic monthly payment of a higher price. I contacted them and explained this and they cancelled it for me. They also gave me $300 of information as a thank you for reaching out to them.
May 24, 2026
Reply from Skyfluence Beauty
Dear Dwayne,
Thank you for taking the time to share your feedback with us!
We’re happy to know that our customer support team was able to assist you and provide the nice, helpful care you needed with the cancellation of Skyfluence Beauty.
If you need any additional help or have more questions, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re here for you!
Best regards,
The Skyfluence Team
Issue resolved within 5 minutes of sending email
Email received and resolution under 5 minutes. Pleasantly surprised! Never received such amazing and easy help.
May 24, 2026
Reply from Skyfluence Beauty
Dear Elle,
Thank you for your feedback!
We’re so happy to know that our customer support team was able to provide you with the amazing, easy help and care you needed with Skyfluence Beauty.
If there’s anything else we can assist you with, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Sincerely,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Sally,
We really appreciate you taking the time to provide your feedback!
We’re so glad to hear that our customer support team was able to offer you the assistance and care you needed with Skyfluence Beauty.
Should you need any further help or have additional questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re here to support you!
Best,
The Skyfluence Team
Handled my request expeditiously
In general, I dislike trial memberships for this very reason. I didn't really get to use it and I was billed for two separate things totaling over $100 a month. When contacted they cancelled it right away.
May 23, 2026
Reply from Skyfluence Beauty
Dear Vaneta,
Thank you so much for sharing your feedback with us!
We’re delighted to hear that our customer support team was able to assist you and provide the help you needed with Skyfluence Beauty.
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
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