I had to cancel my subscription due to medical issues. Oscar was polite and knowledgeable in guiding me through the process. I appreciate his making this straightforward. If all reps are like Oscar... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The app looked very interesting in December 2025. I signed up, but like a lot of people, I missed the subscription policy. I never used the app, completely forgot about it until I checked my credit... See more
Company replied
I only wanted a one time service through them. I bought it and somehow wasn’t enrolled in auto renewal and was charged $55 a month after my initial eight dollar payment. But I emailed them and told th... See more
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Customer service was prompt and kind. I couldn’t have asked for more from them. I accidentally subscribed and realized many months later. I contacted customer service with my problem and was met with... See more
Company replied
Company details
- #3 of 3 best companies in Beauty School
Contact info
United States
- trust@skyfluence-beauty.com
- skyfluence-beauty.com
4.4
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Handled my request expeditiously
In general, I dislike trial memberships for this very reason. I didn't really get to use it and I was billed for two separate things totaling over $100 a month. When contacted they cancelled it right away.
May 23, 2026
Reply from Skyfluence Beauty
Dear Vaneta,
Thank you so much for sharing your feedback with us!
We’re delighted to hear that our customer support team was able to assist you and provide the help you needed with Skyfluence Beauty.
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Teresa,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the assistance and care you needed with Skyfluence Beauty.
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
Excellent and prompt communication.
Excellent and prompt communication.
Settled my issue with speed ans courtesy.
May 23, 2026
Reply from Skyfluence Beauty
Dear Jennifer,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the care you needed with Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Amber was very helpful and understood …
Amber was very helpful and understood my situation, solved it with no questions asked and a great attitude to help, thanks again really appreciate your support@!
May 23, 2026
Reply from Skyfluence Beauty
Dear Felicity,
Thank you for your valuable feedback!
We’re so pleased to hear that our customer support team helped you and provided the care you needed with Skyfluence Beauty.
If you need any more help or have further questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to assist you!
Sincerely,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Suzy,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the care you needed with Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
My problem was solved fast and the…
My problem was solved fast and the person in charge was very polite.
May 22, 2026
Reply from Skyfluence Beauty
Dear Renata,
We really appreciate you taking the time to provide your feedback!
We’re thrilled to know that our customer support team was able to provide you with the assistance and care you needed during your experience with Skyfluence Beauty.
If you need anything else or have any further questions, please don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
I have tried to cancel my membership…
I have tried to cancel my membership with this company three times. I have received an account cancellation verification twice. They keep charging my account. They have charged my account four times this month after they have verified cancellation.
May 22, 2026
Unprompted review
Reply from Skyfluence Beauty
Greetings,
We're sorry for your experience with Skyfluence Beauty.
We'd like to refund all of your payments. However, you didn't provide an email when you submitted your review - we can't find your orders.
Could you please contact us directly at trust@skyfluence-beauty.com so that we can issue you a refund?
We'd be happy to help.
Best regards,
The Skyfluence Team
Swift response
May 22, 2026
Reply from Skyfluence Beauty
Dear Victoria,
We really appreciate you taking the time to provide your feedback!
We’re so glad to hear that our customer support team was able to offer you the assistance and care you needed with Skyfluence Beauty.
Should you need any further help or have additional questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re here to support you!
Best,
The Skyfluence Team
Quick and easy
Customer service was awesome! I asked to cancel my account and they it immediately and refunded my payment.
May 22, 2026
Reply from Skyfluence Beauty
Dear Sara,
Thank you so much for sharing your feedback with us!
We’re delighted to hear that our customer support team was able to assist you and provide the help you needed with Skyfluence Beauty.
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Valued Customer,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the wonderful, quick assistance and care you needed with Skyfluence Beauty.
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
Thank you
Thank you, I appreciate how fast you all took care of my needs. I was afraid it would be a long drawn out ordeal. Thanks for your support
May 21, 2026
Reply from Skyfluence Beauty
Dear Joyce,
Thank you so much for sharing your feedback with us!
We’re delighted to hear that our customer support team was able to assist you and provide the fast help you needed with Skyfluence Beauty. We are glad that we could be of your assistance!
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Kelly,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the care you needed with the cancellation of Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Avoid this company and the subscription…
Avoid this company and the subscription and save yourself a lot of time and wasted money. You will be unknowingly charged a ridiculous monthly fee after the free trial. $55/month is insane. And there will be zero communication when the trial is up. I think I used this app for 5 minutes and paid $165 total. STAY AWAY!
May 21, 2026
Unprompted review
Reply from Skyfluence Beauty
Dear Melissa,
We’re sorry about your experience with Skyfluence Beauty. We’ve cancelled your subscription and fully refunded your payments. You won’t be billed again.
The refunded amount should appear in your account within 5-10 business days.
If you have any additional questions or concerns, please don't hesitate to contact us directly at trust@skyfluence-beauty.com. We're here to help.
Best regards,
The Skyfluence Team
The Customer Service Oscar goes to…Oscar!
Oscar provided me with very fast and friendly assistance. He resolved my account concern that I submitted via the website by responding within a few minutes of my initial submission. He is possibly the best customer service rep I have encountered, especially in recent years. I hope his management appreciates and rewards him for being such a standout!
May 20, 2026
Reply from Skyfluence Beauty
Dear Kim,
We really appreciate you taking the time to provide your feedback!
We’re thrilled to know that our customer support team was able to provide you with the fast, friendly assistance and care you needed during your experience with Skyfluence Beauty. Your appreciation means a lot to us.
If you need anything else or have any further questions, please don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Catherine,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the quick care you needed with the refund of Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Response was fast
Response was fast, although said response did not specify anything about refunding my funds.
May 20, 2026
Reply from Skyfluence Beauty
Dear Lucimaria,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the fast assistance and care you needed with Skyfluence Beauty.
If you need any further support with the refund or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
Appear to be upfront with customers
was concerned at first but my issue was handled very quickly to my satisfaction
May 20, 2026
Reply from Skyfluence Beauty
Dear Valued Customer,
Thank you so much for sharing your feedback with us!
We’re delighted to hear that our customer support team was able to assist you and provide the quick help you needed with Skyfluence Beauty.
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
I got a very quick response and things…
I got a very quick response and things were resolved almost immediately. Thank you very much
May 20, 2026
Reply from Skyfluence Beauty
Dear Joni,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the quick care you needed with Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Patricia,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the quick assistance and care you needed with Skyfluence Beauty.
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Jody,
Thank you so much for your kind words!
We’re thrilled you enjoyed your responsive, professional experience with Skyfluence Beauty.
If there’s anything else we can do for you, don’t hesitate to contact us at trust@skyfluence-beauty.com.
Warmly,
The Skyfluence Team
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