Skyglass 

Going to stop payments if this carries on. If this gets to the court for authority by judicial review, and I will be making a claim for compensation.
The glass is not reliable the TV suddenly freezes and I can do nothing the remote stops working.So I plug it out from the mains and hope for the best. this time it was 20 minutes befoe I saw the red light come on and I could switch it back on last time which was about 10 days ago it went off for about 15 minutes. I will stop my payments next time this happens.

Remote operated for two days. An engineer attempted to reset it over the phone this wouldn’t work. I’ve now had the Tv for 12 days and still not received a new remote but I am paying for the subscription

Load of rubbish and awful customer service.

When is first got the Sky Glass TV, it was delivered really quick and in time. The delivery staff also set it up in its stand for me. The first few days were fine, with no problems steaming in demand or live TV. Since then I have had constant problems with Netflix switching it's self off, and the TV stopping saying waiting for your programme to load. The most common problem I have had though is the TV stopping saying it cannot connect to my WiFi, when my router is working perfectly fine. I only tend to have problems with this TV every few days and they don't last very long, but for a 600 pounds TV the cheapest and smallest it is not worth it paying 26 pounds per month for Sky and Netflix, plus another 26 pounds on top of that for 2 years to pay off the TV. If I had known about this I would not have got Sky Glass. I would not get it overall.

First of all, it was difficult to set-up as we had an issue with the remotes not connecting to our televisions - however, Sky replaced our remotes and told us they were aware of this issue.

We have now had Sky Glass for 2-3 months and we will be changing back to Sky Q.

My biggest gripe is the user interface. With previous Sky services, there was one button to take us to the TV Guide, and then we selected a channel and the TV Guide would automatically close and we could watch that channel. Now, one must open the Sky Glass homepage, scroll down to the TV Guide (past the apps and box sets), and then select the preferred channel. Upon selection, this channel begins to play in the ‘background’ but the TV Guide does not close - one has to return to the Sky Glass homepage and then select the ‘currently playing’ window. It’s senselessly overcomplicated. An act which should require three button clicks now requires 11 clicks minimum (I have just counted for the purpose of this review). This is pinnacle of a much larger problem - the user interface is the source of many grievances.

Secondly, shows do not play well. Live TV often has video/audio syncing issues and sometimes channels simply don’t load. This is puzzling as we have a very high internet speed and we never previously experienced any internet connectivity issues with our Sky Q boxes.

I refuse to believe that a man like Idris Elba tolerates this in his own home, as the advert suggests.

Pile of cac, start stop, usually when you really want to watch something live. Skips back 2 seconds countless times, very annoying. Wouldn't recommend or buy again. Don't sell something unless it works you fucg idits????!!@@

Complete joke. Buffering reception, programmes added to playlist won’t play due to the need to “upgrade””. This feels like the biggest con job ever. Maybe Sky have a monopoly that means they can serve up a non existent service and not care. Like I said, Sky Glass is a joke.

Absolute bag of crap to put it bluntly! It crashes anything up to 10 times a day sound is terrible! Wish I’d never had the tv

Booked delivery for 12/12, paid in advance on 21/11. Order was cancelled without any reason on 6/12, 5 hours of phone calls but still waiting on an explanation, and can't get a confirmed date for a re-order delivery.
Waste of time, Sky customer service assistants are polite to talk to but unable to provide any relevant information about anything useful.

why do trustpilot not move the sky glass reviews to the correct company? it is clear this is not the sky tv provider. I am actually surprised sky tv got away with stealing skyglass.co. uk's trading name, it woundn't happen the other way around, I am sure!

PICTURE QUALITY POOR
Hady Sky Glass delivered today 43"
I already had Sky Q
It took a while to set up and had to telephone sky for help as it froze.
Speaker system not as good as made out to be so connected it too my sound system which took quite some time.
Streaming seems to work fine.
I would sum up as
Poor picture quality
Can't control the sound on my separate sound system with sky remote
I will see how it goes but I am considering returning it.

Received my Skyglass TV last Monday. Love it but my major complaint is finding out I have to pay Sky a further £72 per year to have the benefit of the Dolby Surround Sound turned on, rather than just a single default basic speaker. This is especially irritating when you consider that you have to pay a premium price to buy the TV itself in the first place for the benefit of the Dolby Surround Sound hardware (speakers).

READ THIS - THIS POOR COMPANY IS A ROOF / SKY LIGHT COMPANY AND NOT SKY TELEVISION! HEAD OVER TO SKYS TRUSTPILOT INSTEAD OF THIS ONE!

Not impressed with Sky glass at all. Although the TV and soundbar look and sound good they haven’t thought it through at all no option to record and no plus one channels only some channels have the watch from start option and if you miss the program completely you have to wait for it to appear of the playback apps which sometimes takes ages and it also super hard to navigate. It also crashes quite often and the TV automatically turns off when it doesn’t detect movement. All in all a disappointment.

I had my 65"sky glass delivered just over a week ago and I must say when I read the reviews after ordering I was bit worried but the TV is absolutely brilliant. It has a very clear and colourful screen and the detail is excellent and 4k is nice and clear. I have just replaced my sony bravia which is only 2 years old but I much prefer the picture on the glass tv. I didn't have any problems connecting it to my audio system with 5.1 sound. Overall very happy so many more features as a previous virgin media customer which had one or two features and the on demand was a joke but on sky its totally awesome tons of features games the lot. Very happy customer

No schedule record feature, sh*te for live sport that you want to watch at later time. Which is pointless when I only subscribe to sky for sports.

Stopped watching many series because every advert break I have to turn the tv off at plus and restart. Rather not watch. Don’t buy

Simply appalling. TV crashes all the time and the luck is utter rubbish. The whole thing is totally unusable
Terrible !!
Do not get this

I love my sky glass but it has one really annoying feature which can't be turned off. If after an hour the TV doesn't detect motion it shows a notification for 5 seconds telling you to pick up the remote. I wish this could be turned off as its very annoying when you're watching something and look away for a minute, miss the notification and it goes off or you can't find the remote in 5 seconds and it goes off. I sit still watching TV and do not have my arms and legs flailing around like sky glass seems to expect. I can't complain about anything else but this feature is annoying and should have an option to switch this feature off. Yes I've said hello sky too but it still goes off if I don't catch it within 5 seconds. At least show the notification for longer to give people a chance. Not everyone has they're eyes glued to the screen constantly.

DO NOT BUY SKY GLASS TV!!!
Bought a Sky Glass TV for £850.
In 3-4 months it has been changed twice and out of cooling off period.
Offered UHD 2 months free trial. However UHD Sports coverage freezes. Sky could not solve the problem.
In the end I had to buy another TV and revert to Sky Q.
Problem is you cannot sell the Sky Glass TV to someone to use with Sky Glass as the TV is tied in to your Sky contract and cannot be changed!
So now I have a £850 TV that I cannot use with Sky and cannot sell!
Also it doesn't have a headphone socket or optical output. Just 3 hdmi sockets.
Talk to Sky... No sympathy and seem to wash their hands of this situation.
Just stay with Sky Q people because, in my opinion Sky Glass was a great idea but I'll conceived!

Absolute rubbish. Crashes all the time sound issues, remote turns tv off at random times and no HDMI devices work with it at all. Sky were hopeless in trying to sort out the issues and in the end it got sent back for a refund. Seriously avoid this at all costs it’s a waste of time