Skyglass 

Well here is a satisfying review of Sky Glass 21/11/2022. Received on the Saturday 19th. Fitted 65 inch on Sunday on to my wall. Turning the tv on installed the details required 👌 Then sat back and watched a very enjoyable Sky Glass experience. Well, if you haven't enjoyed your Sky Glass experience,then there must be doing something wrong. There are many reviews misleading the general sky person looking at reviews before buying. Sky Glass, is not the top of the range in some aspects. You get what you pay for, but Sky Glass is a fine viewing 👌 tv. I don't say forget the rest but I have tried the test of Sky Glass and its a fine viewing tv. Thank you Sky.

Came home to watch I’m a celeb but couldn’t as itv hadn’t streamed it fast enough. Normal sky, you record and watch when you get home but not sky glass you have to rely on the channel to screen it on there platform. In the old days we’d record it, feel I’ve gone backwards and not happy 🤬🤬

What is up with SKY Puck, i just recently switched from Sky+HD to this abomination.....i'm already paying a premium for the service and now i have to watch the ads too, this will be the end of Sky for me..... no longer worth the money, contract will be terminated first thing tomorrow morning 21/11/22.
i just want to know why i'm forced to watch advertising on a paid subscription service that's streaming content, never mind wasting energy to stream things i don't want to see.....wasted time on SKY Puck

I dislike sky glass immensely.
Nothing can be recorded.
Nothing can be watched without viewing problems.
You can only watch things one hour after it has been shown on live tv. If you watch a program after it has started you can restart but cannot ff like you can when it’s been recorded.
Everything has to be streamed which comes with obvious problems.

Dreadful. I’ve got a 500mb broadband service and an Ethernet connection to the box. The problems with Sky Glass are endless. Channel 4 and ITV are the worst. Constant buffering, stuttering, freezing. Can’t record, fewer channels, can’t start an in progress programme from the beginning, can’t fast forward through ads, just can’t do anything. It’s a huge step backwards. And why do you need a new TV? I’ve got Apple TV too and I didn’t need a TV for that. If you have Sky Q, stick with that, it’s miles better.

Absolutely terrible! Picture is dull fuzzy awful sound.. can’t record anything kept freezing and losing internet connection 🙄 gave it back to sky after 10 days.

Terrible - I can’t watch sky or any other app as it buffers all the time . A total con DO NOT SWAP OVER TO SKY GLASS

We received the sky glass tv, unpacked it built the stand and added the TV, we set it up then realised we have lost half the channels (consideringthe package is Ultimate) you can't record channels and now we find if it doesn't detect movement for 1 hour it goes into sleep mode. We always leave the TV on for security and we leave music on for our dog as background noise, every time we go out it turns off, I've just checked the sky site and it says you can't turn this eco mode off, there is no USB facility at the rear so you can't buy and connect a back-light for ambiance. Even the sound is crap, we have had to add our own soundbar to it to get depth and bass, we cancelled dolby atmos because it says it only works with some music channels and premier league football plus cinema.
Personally I wouldn't advise anyone to entertain this price of crap.

Terrible
Cannot watch anything reliably on it
Everything buffers or stalls or crashes
Utterly useless please do not purchase and waste your hard earned money on this piece of trash
Can't even watch other apps such as amazon prime via it as it crashes (a service which I have paid for outside of glass)
Please please don't do it you deserve better

Terrible !!
Missold in the first place
After an attempt to upgrade me they relented to providing pucks which they then didn’t send !
Worse picture quality one” Sky Glass 4K UHD than my 7 year old Samsung on a digibox downstairs !
When I asked for an alternative, it was Sky Q at £20 more per month.. !?
Well done Sky

Consistently unreliable. Their site claims they don’t have any problems, but the message on my Glass TV says (and I quote) “sorry, because of a technical issue, you’re currently experiencing a limited service. Please be reassured that we’re working hard to fix the problem”. Hopefully the compensation will be as generous as their relationship with the truth.

The company lies, the product specs lie, the phone operators do not care one bit, and (when you do finally get an engineer to visit) the "engineer" lies to you in your own home. The issue is clearly the product!! Sky think they can shrink the fall out by lying to 32% of their customer base - yeah, great plan. Goodbye forever Sky!! You were very disappointing and hugely overpriced in the end.

Picture freeze, losses WiFi connection, sometimes channel disappears completely, not as many channels as sky q, wants to shut down at least 5 times a day so have to keep touching remote, miss my sky q, only had it 9 days so probably send it back..

Picture is OK when watching HD channels, and the sound is great.
However, there's no internal storage for recordings, which we weren't told about. Instead, you have what are essentially bookmarks to shows available on the variety of hubs and iplayers. That means if you 'record' a show and try watching it 15 mins after it started, you have to wait until the show is available on its respective hub/player before watching from the beginning. Very annoying. And once it's no longer available on the player, it's no longer available for you to watch, unlike the recordings on Sky Q which remain until you delete them. Not impressed.

I absolutely love my new TV highly recommend out the box the settings are rubbish yes. But with a few tweaks it’s amazing and the sound quality is outstanding 10/10

Starting to lose my s£€t with this tv. SkyQ was so good and I watch more channels eg +1 and some free view channels you can’t get. Yet with sky glas it’s so basic even free view looks good, It freezes, the sound quality is awful and my sound bar vibrates as if a duff speaker .The picture I would say is nothing special. Cant smart screen either. Utter crap

Paid extra for Sky Glass along with the Sky Sports package largely to watch EFL games, and the red button. Wish I hadn’t bothered, yet to watch a single red button game this season since switching with freezes every couple of mins. Tried plugging the TV directly into the router and no improvement. Reported to Sky and no fix, no refund unless the fault can be replicated for 24 hours which is impossible on red button and on a football match that lasts 90 mins. Clearly unfit for purpose, clearly a rip off. Outside of red button, picture and sound is average, blocky blacks on dark images, no punch from the audio. Don’t waste your time or money

I bought a Glass TV which was delivered in mid September and hard wired to my broadband which is provided by Starlink (70+ mbps). Sky advises any broadband ,provided its over 15mbps, is suitable and for two months I have had nothing but issues with freezing sound/vision and the odd reboot but only with Sky delivery not with Amazon, Prime or Disney which work perfectly.

After many conversations with sky, once you get around their dreadful customer service, their engineer came out yesterday (10 days wait for that!) to tell me that Starlink is not compatible as the latency is too great! At no point is latency mentioned when you make the purchase of the Glass TV from sky nor do they say that you need 15mbps for the glass TV plus another 10 for each TV (puck) you use. There is nothing wrong with our broadband speed and it can fulfil our requirement but Sky is without doubt mis selling an inferior product at a superior price and it isn’t fit for purpose.

It looks like other users have similar issues whether they are with Starlink or another broadband provider so should I believe what sky is telling me? The suggestion was that I revert to Sky Q and get all those sky boxes back but will that work?

Have had sky glass for six months. From day one picture kept freezing. Had to switch off and switch on again. Ten times this morning.
Have spoken with Sky customer services many many times. Each time told too many devices. Will have to put up with it. Told this morning by another supplier that I was in fact on basic broadband !!
Determined to sort it with Sky yet again.
Got through to Technical dept and Hallelujah now tele perfect. No lockups
Don’t give in Insist on a solution from Sky
Thank you Alesha

Do not buy a Sky Glass TV, ours just switches off and/or loses internet connection whilst watching TV. We have never had any issues with our wi-fi connections and reception. We switched from a 4K UHD Sony TV to the Sky glass for convenience. The picture quality is certainly worse and the menu arrangements are dreadful. Wish we'd never changed!!!!