Skyglass 

Would not recommend sky glass ,buffs ,can't record and programs cut off

Great idea, great product, problems with picture freeze. My TV freezes at least twice a day. I have Sky superfast broadband. No matter what instructions i follow on the help pages the only thing that works is unplugging the electric on the TV.

I have sky glass for nearly a year and still have the same old problems,picture freezing,sound freezing,switching itself off,have to change channels to be able to watch the channel I am on.
It is a complete waste of space but sadly I have no option but to persevere as I don't get a good signal to be able to watch sky Q.

I'm in two minds about Sky Glass, after a few months of use. TV is not fully live as it comes fromInternet feeds. It's not easy to find programs you like, and navigation was easier on Sky Q.
I have 4 Sky Puck (extra boxes). In each room where there is a Puck, I had to install a Wifi extender and connect that extender with a wire to the Puck, otherwise it was unwatchable (buffering constantly). Sqy Q boxes acted as a WiFi repeater, the pucks not only don not but have a very rubbish rteception capability. The Sky Glass TV is working fine, and does not need a WiFi booster.
My broadband is over 60Mps, so that was not the issue. With the extenders, it works fine. But it was an extra 100 pounds altogether.
I didn't even bother with Sky support as my exprience with it is very poor I have to say.
I am sad to only be able to score a 2, as I was very excited when waiting for my new TV at the time.. Now I kind of miss Sky Q, like many people across diferent forums.

Only had it for a mouth, and it’s jammed 6 times, doesn’t connect to internet sometimes,

Absolute rubbish don’t waste your money or time if you have sky q stick with it 100 times better

I know a lot of people say sky glass not great because of recording programmes but the play list is great, yes it as the odd issue but it works great and pretty fast and it will be updated as it develops more. Picture quality n sound is great, yes it not a slim line oled tv with dynamic colours but most people want a good quality picture which it has, unless your a geek who's bothered about spectrum colours n minute details. Sky glass is good tv with great picture n sound all built in with sky tv n alot more to watch. I got 65 inch tv which is big and abit heavy but it looks great on my unit. So for about 50 amonth i get big new tv and sky ultimate tv/internet all in one whereas before I was paying similar just for my sky tv. Most people will love it and some won't but it a good deal if your staying with sky for foreseeable future.

Bad from beginning to end. Booked for delivery and they said they would unbox, assemble, install and take away the packaging.
They dumped the box in the living room, refused to do anything else, upped and left.

TV itself is not all that. Can't receive all our familiar programmes and series. Lots of buffering and unwanted signal interruption.
Picture nothing special. Sound nothing special.
Poor custome focus, Waste of money. Would rather go back to satellite.

Bought sky glass as a gift for my mum
Tv was sent to my house had it fitted on wall and found there’s a fault with tv
Speaker makes body of tv vibrate even with low volumes
Rang sky wouldn’t replace the tv as wouldn’t go through there script, I can pin point the fault with finger on unit so that wouldn’t fix it !!
Sky gave no option other than cancle account
Instantly turned tv off which I paid for !!
Won’t refund my money back into account till they have tv back
They won’t come and fetch it as it’s on the wall they expect a 74 year old lady to lift it off the wall
Why should I pay to have fitted to wall twice since they won’t replace tv as faulty
Shocking service
There way or no way
Never again sky glass shame on you

It's rubbish. Really regret switching to sky glass. You lose some channels and Internet access drops out regularly so you can't watch anything. Wish I'd stuck with a dish which was much more reliable.

I am so frustrated with attempting to work out what the last episode of a particular series I am watching. I have now removed all such programmes from my playlist as there is no indication if I have watched it or when or when the new programme was recorded or shown live and it’s driving me insane and totally avoidable.

Without having this kind of transparency, like most customers I would go back Sky Q in a heartbeat. The functionality is so painful.

Disappointed and do not recommend Sky Glass at all.

Absolute waste of time do not get this !! Cannot record programmes . Have to wait until streamed on channels . Cannot pause programmes . Really difficult to work . Playlist setting is garbage ! Hate it bring back my sky Q. It’s pretty much just a glorified smart TV !!!

Purchased a sky glass from a family member, terrible service from sky as they won’t activate it as it’s not been brought from them. Once u have paid the sky glass they say they won’t want it back and u can sell it but it’s not transferrabke to other people. Be wary if u purchase and sell on. You won’t be able to activate it. This is a massive rip off from sky. I have since cancelled all my subscription with them

So disappointed with it thought it would be brilliant but half the time I can’t understand how to work it 🤪🥲

Have had Sky for years, loved the fact you could record a programme and fast forward the adverts and comments.

On Sky Glass, this is not possible.

Love the fact I have no wires showing. But, overall, am disappointed with Sky Glass.

Wish, I had stayed with Sky Q.

Maybe ask your UK audience what they think.

I do get this is not the sky glass TV page but I still wanna leave my review so people see how Rubbish this product is. Arrived today and it is total garbage. I will be phoning them Monday to send the piece of garbage back.

This is not sky glass TV it is a roofing / window company

cant record, says you can stream, but a lot of programmes you cant. the sound goes out of sync on a daily basis. spending a lot of money for a very very poor product. I allways likes sky, but due to Sky glass i and have virgin media and a Virgin TV i watch though an HDMI port on the skyglass TV. dont wast your money. get a decent smart TV and ignorge the SKY hype. A sky product that sends you to Virginmedia is a total failure. ive had my sky glass 9/10months ands im now considering getting another TV and getting rid of SkyGlass alltogether, definitly Skys Ratterners crap product momment for me. looking at trust pilot scores as of (22/08/22) skyglass has a net promoter score of -86. Net promotater scores ar whats used in card dealerships, when car makers launce new cars. If this was a car is would have been withdrawn from sale long before it went into a minus score. Sky launcing this product way before it was ready for market is giving you comitio a massive advatantage. I hate Virgin and my past experiance with they customer care, but skygall has me going back there

We have been loyal customers to sky for nearly 20years. We were recommended sky glass as a cost saving measure! Don’t bother worst thing we did luckily we were still in our cooling off period. So TV being collected this week. The customer service advisors seem to know there is a problem with it. It freezes, drains your signal even with a booster, can’t record, can’t watch through games consoles. Ours is going back and we have cancelled all our sky tv packages and getting what we need through our old smart tv, saving £70+ a month

Absolute rubbish. Keeps saying no Wi-Fi connection then switches itself off. Have had to make 2 payments in the same month and told refund within 45 days. Would not recommend this at all. I should have stuck to the old adage,don't fix what ain't broken. Sky A so much better