Skylinetaxis Reviews 

306
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the professional, polite, and friendly staff who ensure clean, comfortable, and safe vehicles for every trip. Many people deeply appreciate the smooth journeys, prompt arrivals, and extremely helpful assistance with luggage during airport transfers. Some reviewers were not happy with pre-booked taxis failing to arrive on time or being completely canceled at the last minute. Several customers also reported being left stranded late at night and facing frustrating communication issues when trying to resolve delayed bookings. Additionally, a few passengers mentioned unexpected high costs and occasional unpleasant odors inside the vehicles.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with many customers praising prompt drivers, clean... See more

Staff

People report high satisfaction with the staff, frequently praising polite and professional drivers who... See more

Booking process

Customers consistently note ambiguous experiences with the booking process, as many reviewers highlight... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised prompt arrivals and... See more

Price

Reviewers express deep frustration regarding unexpected price hikes and being overcharged significantly for... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I've used them twice to pick me up from Heathrow. The drivers were late on both occasions, around 35 minutes first time and 45 minutes late second time with drivers giving lame excuses. Customer ser... See more

Rated 5 out of 5 stars

Picked up from Luton airport by Jason (Driver 630). Great communication and really prompt even though we were delayed he adjusted the time and was ready to go. Fantastic spacious 8 seater elec... See more

Rated 5 out of 5 stars

Jason was fantastic and put our minds at ease, great communication. The car was very clean and tidy and felt a premium service. Would definitely recommend and use again.

Rated 5 out of 5 stars

Jason ( driver number 630 ) was superb he kept us up to date with everything only had to wait a very short time at pick up, would 100% ask for him every time we use skyline and that will be a lot more... See more


3.3

Average

TrustScore 3.5 out of 5

306 reviews

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No history of asking for reviews

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3.3

All reviews

(306)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Jason, Driver 630

Jason was an excellent driver and made the whole experience very smooth and comfortable. He was very professional, friendly, punctual, and helpful throughout the journey. You can tell he genuinely cares about providing great service. I really appreciated his attitude and would definitely recommend him. Thank you, Jason!

August 15, 2026
Unprompted review
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Rated 1 out of 5 stars

As a regular user of skyline taxis from…

As a regular user of skyline taxis from a remote location in castlethorpe village as a disabled person with no transport and no public transport services, I was alarmed to find that my regular weekly visit to Tesco in Wolverton (3.9 miles) had an unannounced unacceptable price hike from £7.40 to £9.50 (apparently a new fixed rate!) Then when a friend had visited me in castlethorpe yesterday and booked a taxi from my home address to a location in Bradville (5.0) the taxi was only £8.20!! What is going on and why are skyline charging an extortionate extra £2.10 for a previously (last week) fixed rate of £7.40 for over a year? Yet the driver's still only receive £6.50 for that particular journey!! They are fixing the prices to whatever they want, whenever they want and targeting vulnerable single parents who are disabled and rely on the service to leave the village to go shopping once a week.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

A great experience

We had two great experiences with the same driver, Jason, Number 630, taking my family to and from the airport.
He was punctual, professional and a thoroughly nice person.
Competitive pricing from Skyline too.

August 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Smooth airport pickup with Jason

Jason (driver 630) picked us up from Heathrow airport on Sunday evening. His pro-active communication made for a smooth pickup and meant we had none of the usual problems of finding our driver after a long journey. My wife and kids loved his car which was pristine and spacious. Jason made sure we were comfortable and updated us regularly in our ETA. Jason was the best driver we have had from Skyline so far!

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

Jason Kirkwood - highly recommend!!

I would highly recommend Jason Kirkwood, after a night flight with a 6 year old & 5month year old baby, he was very helpfully with our language, with plenty of space in the 7 seater, we felt safe in his service! Would request him again

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Airport Transfer …

We were picked up from Stansted Airport by Jason and we had a very lovely journey home. The car was very clean and comfortable, I will definitely be requesting Jason for my airport transfers henceforth. Highly recommended.

August 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service from driver 630 - highly recommended

This is the second time I’ve used Driver No. 630 and the experience was just as excellent as the first. We were picked up promptly from the airport, communication throughout was clear and reliable and the journey was smooth and comfortable from start to finish.

Driver No. 630 is professional, punctual and dependable. I would highly recommend them, especially if you’re travelling a long distance. I will definitely be booking with them again.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Jason ( driver number 630 ) was superb…

Jason ( driver number 630 ) was superb he kept us up to date with everything only had to wait a very short time at pick up, would 100% ask for him every time we use skyline and that will be a lot more now, thanks Jason you were great👍👍

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

A great service as always, never disappointed. I have been using skyline for over 8 years now. Jason (driver) treated us well, the car was super clean and great conversation on the way.

July 29, 2026
Unprompted review
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Rated 1 out of 5 stars

It’s simple this company rips you off…

It’s simple this company rips you off charge you £4.50 to get to where you want to go. So obviously you book to return thinking all well and sorted. Wrong taxi arrives you couple minutes late driver has go at you saying I’m waiting even though it’s now 8.27 according to his clock. Looked at meter it said £11.50 I said it’s £4.50 he demanded money I said I will pay on card he said want cash. I refused he said take me to cash machine to get out cash our. I had cash but wanted to pay on card so I could dispute it with card company. They know what they are doing as cash no come back on them our word against them but I have the WhatsApp message shows different costs for same journey. The drivers all are very intimidating close to threatening the way he said you will give me cash. Don’t bother calling company as they have well rehearsed crap as no way they will do anything as they have cash you try and prove it. I was told I will get back the over charge until I do I will write a review on every site against then till I get money back. I know it’s only £7 but we mush stand up together or they get away with it £7 x100000 is £750k overcharged

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

Booked a taxi .

Booked a taxi .. took the money no acceptance no email .. rebooked price gone up .. accepted .. Taxi ended up two mile s away said couldn’t find us .. tried to find us and disappeared into another estate . new driver details appeared .. then another driver .. said 1 minute .. by then missed train . BEWARE

July 25, 2026
Unprompted review

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