I always use Skyscanner to search for flights to get a good deal. Skyscanner show good info about baggage, and offer a good suggestion on flights. However, the price shown might not be what you will p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very user friendly, used many times and almost always gave the best prices. We will usually compare Skyscanner prices with 1 or 2 other portals like trip, kiwi and kayak and still end up with Skyscan... See more
This apps will show u the cheapest ticket around the world. Skyscanner apps trying their best to make sure users will get ticket as cheap as possible. It was great n with voucher, some discounts. Im s... See more
The Skyscanner app is extremely useful and reliable for booking flights online. It really helps streamline the process of searching across multiple airlines and agencies, making it easy to find the be... See more
4.4
Excellent
330 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good prices
April 17, 2025
The best search engine for flights
I have been using Skyscanner to search for and compare airfares.
I like the ease of use and efficiency of the platform. With the filter function, we can shortlist the flights that meet our requirements.
Skyscanner also provides a comprehensive list of airlines and flights which made searching for flights easier and saves time.
April 6, 2025
Very good app always beneficial in every flight & hotel I like it 👌
It's very good aap always less fare compare to other in both flights & hotels I m rating him 5star bcoz it's always helpful to me with low fare I like it 👌
March 25, 2025
First Ref for flight booking......always!
1st stop for flight search and fare comparison always
March 15, 2025
Ease of use.
March 15, 2025
Real time update at competitive pricing
Helpful especially with the pricing update on flights selected
March 11, 2025
Lots of options and information
Lots of options and information. Great information about the hotels and also flights which I used it for, mainly.
Also being updated with the change in prices was so handy.
March 2, 2025
Quick, Easy and Convenient
An easy to use platform that helps to provide a quick comparison prices of flights. Very useful when checking for flight options.
February 6, 2025
App was easy to navigate.
App was easy to navigate and lots of flight options to choose from.
February 6, 2025
Skyscanner is really a great platform…
Skyscanner is really a great platform to find cheap and best flight tickets. I had a great experience. It is very handy to find cheap flight tickets.
February 5, 2025
No luggage for a long haul flight!!!
I cannot understand why would a long haul (SIN-PARIS) flight comes without luggage for a full service flight, and not even an add-on is available!!!!
February 3, 2025
Reply from Skyscanner
Hello Peter,
Thank you for your review, and I am sorry to hear that the travel provider has not provided a baggage add-on service after finding your flights via Skyscanner.
As a travel search tool, Skyscanner doesn’t hold information about luggage prices or allowances for specific airlines or travel agents. Depending on the flight provider, the rules, conditions, and prices for luggage can vary, so it’s always a good idea to check with the airline or travel agent directly before you make your reservation.
Usually, the travel provider whom you have selected would show the baggage information for the flight once you have landed on their booking page.
I understand that you have booked a long-haul flight operated by a full-service carrier. However, for now, some full-service carriers provide different ticket types, whereas some do not come with checked-in baggage.
It would be worth contacting the travel provider with whom you have booked, and they might be able to assist you directly with the baggage add-on. Alternatively, you can also try to add the baggage directly on the airline's managed booking page.
If you need assistance in finding the contact details of the airline or travel agent, please feel free to get in touch with us using the contact form below, and we will be happy to help.
https://help.skyscanner.net/hc/en-gb/requests/new
Best regards,
Peishan - Skyscanner Support
User friendly
February 1, 2025
Ease of searching the best flight as per your preference
You can search by fastest, cheapest and such. You can book from sites which you find trustworthy.
January 30, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.