Always very quick, reliable and reasonably priced. I bought my CPAP machine from Sleepco and many mask and tubing replacements since and they've always been great. My machine has worked perfectly fo... See more
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I needed instructions what I was to do and how nothing with the parcel .You need a contact phone number readily available not all people have computers copiers etc and so it’s no use talking about web... See more
Practical, high quality products that make using my CPAP so much easier and more comfortable. I didn't realise there were products out there to help with skin irritation and I was struggling badly w... See more
Sleepco seems to be the only e-shopping supplier who could provide the products (CPAP mask replacement parts for particular brand) I needed. As such, I don't need to waste lot of money to buy a new se... See more
Company replied
Company details
Written by the company
Sleepco is NZ owned and operated focusing on sleep enhancing solutions. We stock quality CPAP, APAP and BiPap machines, full face masks, nasal masks, CPAP accessories and can assist with sleep testing services.
Contact info
3 Morningside Drive, 1025, Auckland, New Zealand
- 092823890
- support@sleepco.nz
- sleepco.nz
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Replied to 60% of negative reviews
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Wrong fitting wrong sizes didn't…
Wrong fitting wrong sizes didn't correct my situation I explained it on my emails but nothing was done kepted say I needed to do this and that still nothing was rectified I rang Fisher and Paykel store straight away my situation was corrected by this company address to pick a tubing proper store wouldn't recommend you to anyone cheap RUBBISH

Reply from Sleepco
Great product and price with exemplary…
Great product and price with exemplary customer service
Such an easy business to purchase…
Such an easy business to purchase through. Straight forward, fast delivery and great product.
Very easy to do business with
Very easy to do business with, excellent product, on point pricing.
I have been using CPAP for many years and the BMC unit is the best, most comfortable and quietest I ever used.
I needed instructions what I was to do…
I needed instructions what I was to do and how nothing with the parcel .You need a contact phone number readily available not all people have computers copiers etc and so it’s no use talking about web sites etc it’s a foreign language to many elderly folk.
Great product great service
Highly recommended
Always very quick, reliable and reasonably priced. I bought my CPAP machine from Sleepco and many mask and tubing replacements since and they've always been great. My machine has worked perfectly for 4 years.
Customer service was also very accommodating when I needed to change from pickup to shipping once.
Highly recommend 👍
Practical & high quality product range
Practical, high quality products that make using my CPAP so much easier and more comfortable. I didn't realise there were products out there to help with skin irritation and I was struggling badly with it.
My orders have arrived within a couple of days and been exactly as shown on the website.
Item did not match pictures and does…
Item did not match pictures and does not serve its purpose. Waste of money
Used to travel
Used to travel, great team, good communication, super easy to ensuring correct machine/fit etc. would recommend to others
Too hard to put on right by myself
Easy to view what I need.
Easy to view what I need.
Easy to add product to cart.
Easy to pay by credit card.
Quick delivery as well.
I was overall very satisfied with my experience using your website.
Keep up the good work.
Good communication and quick answers!
Great price for the 12v Resmed Airsense…
Great price for the 12v Resmed Airsense 11 adapter purchased and fast overnight delivery.
Very pleased with the product and service provided.
Customer service chaotic
The sleep test equipment seemed good, but the logistics and customer service seemed chaotic. when I got the equipment the instruction sheet advised to fill in questionnaire after each night, but there was no link on where to find the questionnaire, or info about what info needed to be recorded e.g. time to get to sleep, time to toilet etc. It would be much better if customers were told to keep a note of this info before using the equipment, not afterwards. I went back to the customer support to get the link to the questionnaire. I paid a $350 bond, but have no confidence this was ever going to be returned to me. I heard nothing for 3 weeks after returning the equipment, so had to enquire. If I had not personally enquired, or had forgotten about the bond, it's hard not to assume this money would have been kept by the Company. Surely they should have some reliable system to ensure expensive bonds are refunded without having to rely on the customer to remind them. So overall, I suggest you be wary with this company.

Reply from Sleepco
Excellent customer service
Excellent customer service. Matt was very helpful and attentive throughout, making sure my request was fulfilled diligently. The battery provided not only met all travel requirements but also performed very well. Overall, I'm very satisfied and will definitely come back when needed.
Super idea
Super idea, made NZ so much more accessible in a campervan. Affordable and easy equipment, thank you
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