I`m happy I found these pots. The parcel was too big for the pots, I think, so I needed help to carry it. Got them home safe and sound, eventually. Luckily I got the information of the measurements of... See more
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The sofa seems well made and looks good. Delivery was fast. However, the only delivery option was on the street, not carried inside. Quite inconvenient with such a heavy piece of furniture.
Company replied
Shipping was slower than promised, but other than that the order came as promised, in adequate packaging. Edit: Shipping time was almost a week (5 days) late, from the promised time. Order was plac... See more
Company replied
Product delivered very fast to Finland
3.8
Great
102 reviews
Replied to 11% of negative reviews
Typically replies within 1 month
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I thought Gigantti had the shittiest…
I thought Gigantti had the shittiest customer service, but we found a new top of the shitpile! Sleepo! If you ever buy something from them, be ready (if there's a problem), that they will never answer!
Bed broke while aleeping in few months, amd these tricksters don't answer an e-mail. Well, keep the money, played me well.
March 5, 2026
Unprompted review
Reply from Sleepo
Hi Jesse,
Thank you for your review.
We are so sorry if you haven´t gotten a reply from us. We usually give a first response within 24 h so if you haven´t gotten a reply it might be that your email has not gotten to us. We ask you to try and send a new email without pictures (since that might be the technical issue) to info@sleepo.fi right away so that we can help in the best way!
We look forward hearing from you.
Wish you a nice day!
I`m happy I found these pots
I`m happy I found these pots. The parcel was too big for the pots, I think, so I needed help to carry it. Got them home safe and sound, eventually. Luckily I got the information of the measurements of the parcel!
March 13, 2026
Great service !
February 24, 2026
Product delivered very fast to Finland
March 2, 2026
Friendly and helpful service.
December 29, 2025
Not satisfied
1. I still haven't got the product (even though it was promised to be delivered before Xmas
2. Your feedback email is in Swedish even though I made the order in English and live in Finland. Details matter.
December 20, 2025
I ordered a bed
I ordered a bed, which can’t be assembled. Then sent them an email, which was answered, gave a clarification and then nothing in two weeks.
September 11, 2025
Unprompted review
The product I ordered did not match the…
The product I ordered did not match the product description. I immediately decided to return the product. The customer service was really good and the return went smoothly.
July 23, 2025
Very quick and easy delivery!
June 16, 2025
Everything fine!
November 8, 2024
Ordering was easy and delivery quite…
Ordering was easy and delivery quite fast. Product as advertized, so good performance
November 7, 2024
Two weeks for order and still not got…
Two weeks for order and still not got the packade, dont order here, i dont trust this shopplace
July 22, 2024
The delivery is still missing
The delivery is still missing, shipment to Helsinki was already 2Jul and still no news (10Jul)
June 28, 2024
Carpet was dirty and customer support…
Carpet was dirty and customer support was the worst support I have ever met.
June 19, 2024
Reply from Sleepo
Hi Saija,
Thank you for taking the time to write this review.
I am so sorry to hear that you are so unsatisfied with your experience with us. I have sent you an email so that I can help you further there.
Looking forward to hearing from you and wishing you a lovely day in the meantime.😊
Best,
Eleonora
Terrible customer service by Mikaela!
Terrible customer service by Mikaela!! No customer respect.
March 6, 2024
Reply from Sleepo
Hi Maarit,
I'm so sorry you had that experience and I'm terribly sorry I was not able to help you with a return.
We must be able to assure our customers that the products ordered are in new condition and have the original packaging, but as you do not have this, we cannot take it back.
We hope for your understanding of this.
We at Sleepo wish you a nice day!
Best regards,
Mikaela
Sleepo
It was easy to order and cheaper than…
It was easy to order and cheaper than other firms. It took two weeks to get the product, but it was no hurry. Thank you😊
September 15, 2023
Reply from Sleepo
Dear Karissa,
Many thanks for your review.
We constantly strive to offer our customers high quality products, and we are happy to hear that you are satisfied with the delivery.
Best regards,
Hannah
Sleepo
Reply from Sleepo
Hi Heidi,
Thank you for your review!
We are very happy to hear that you are satisfied with your purchase 😊
Kind regards,
Hannah
Sleepo
snabt transpotering
May 1, 2023
Reply from Sleepo
Hej,
Stort tack för ditt omdöme. Vad roligt att höra att du är nöjd med din leverans :)
Vänligen,
Hannah
Sleepo
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