Slice Pay Reviews 

336
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 287 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the flexible payment plans, which make managing travel costs much more manageable and stress-free. Many highlight the exceptional customer service and supportive staff, who are readily available to assist with various needs. The overall service and user experience are frequently described as straightforward, efficient, and convenient, making the entire process easy to understand. However, some customers noted difficulties managing their payments independently, mentioning a lack of an online portal to track balances or make early payments. A few other people also felt that communication was occasionally poor, with some experiencing unresponsiveness or delays in receiving information after completing payments.

What people talk about most

Payment

Reviewers mention positive feedback about payment, highlighting the ease and flexibility of installment plans... See more

Service

Clients share positive opinions on service, highlighting its helpfulness, clarity, and reliability, with many... See more

Customer service

Customers had positive experiences with customer service, often describing the team as accommodating,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, straightforward, and... See more

Staff

People report positive experiences with staff, highlighting their politeness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Slice pay came to the rescue this year , I couldn’t afford the outfit cost this year for my trip, and I had been suggested slice pay. It meant I could pay the instalments either once per week or... See more

Company replied

Rated 5 out of 5 stars

One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more

Company replied

Rated 5 out of 5 stars

Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link.... See more

Company replied

Rated 5 out of 5 stars

Working with Slice was easy and efficient and really helps when you need the airline tickets, but don't have the full budget at the time, having SLICE as an alternative is a great option! Highly Recom... See more

Company replied


Company details

  1. Payment Service
  2. Airline
  3. Airline Ticket Agency
  4. Alternative Financial Service
  5. Flights Search Site
  6. Travel Agency

Written by the company

Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

336 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(336)

280 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Slice Pay is great!

Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link. Slice pay would also keep the card you paid with last time. After you paid it didn't automatically update so until I told Slicepay it wouldn't recognize I already made a payment. I lime it because it was convenient and helped us pay off our trip before going but process could be improved in the future.

February 6, 2026
Slice Pay logo

Reply from Slice Pay

Hi Patricia,

Thank you so much for the glowing review and feedback - Good news is we're very close to releasing our customer portal which will allow you to do just that - Make payments and view your payment schedule!

Watch this space!

Rated 5 out of 5 stars

Slice Pay should have a contact no…

Slice Pay should have a contact no where customer can call directly for an urgent enquires instead of waiting for the reply on email.

February 5, 2026
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Reply from Slice Pay

Hi Lani,

Thanks so much for your review and feedback! It's extremely valuable and helps us improve on our customer experience. We do have a phone line available during certain hours. If you utilise our live chat on slicepay.travel, the team will be able to assist on chat, or if preferred provide a phone number for you too call to reach an operator.

Thanks,
Dylan

Rated 5 out of 5 stars

I like the experience so far so good to…

I like the experience so far so good to my disclosed destination staff are quiet helpful towards the planned travel. Thank you slice pay.

February 12, 2026
Unprompted review
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Reply from Slice Pay

Hi Stephanie, thanks for the 5 star review, we're thrilled you've had a great experience so far - We hope you enjoy your trip!

Rated 5 out of 5 stars

Excellent Service and Smooth Experience

Great service and very easy process. The team was professional, responsive, and helpful throughout. I’m very satisfied with my experience and would highly recommend Slice Pay.

February 3, 2026
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Reply from Slice Pay

Thank you for your review, Kurosh! I'll be sure to pass the feedback onto the team!

Rated 5 out of 5 stars

Best way to book flights very efficient

We are very happy that we have the opportunity to be able to book our flights and pay them off over time makes things a lot easier. This is the second time we have booked using slice pay very happy with the experience.

February 9, 2026
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Reply from Slice Pay

Wow, 2 times already! Thank you for the review, Fiona! We're excited for you to come back for round 3!

Rated 5 out of 5 stars

There were no challenges

There were no challenges, everything went smoothly during the time. Payments were deducted with ease. I had a question which was promptly answered

February 5, 2026
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Reply from Slice Pay

Hi Charlene, Thank you for your 5 star review! We're so pleased you had a great experience with Slice Pay, and we look forward to supporting you in the future!

Rated 5 out of 5 stars

A Little Rocky but Great’

My first experience started off a little rocky but turned out Great!!

February 1, 2026
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Reply from Slice Pay

Hi Finitta,

Thank you for your honest feedback and your 5 star review. We're so glad you enjoyed the product, and we're always looking to improve. If you have any specific feedback you would like to share regarding your initial experience, feel free to email support@slicepay.travel and address to Dylan, and we'll be more than happy to review.

Thank you!😊

Rated 5 out of 5 stars

Smooth and flexible way to pay for flights

I used Slice Pay to spread the cost of my flight tickets, and the whole experience was straightforward and stress-free.
The checkout process was simple, payments were clearly explained, and everything worked exactly as expected. I really appreciated the flexibility of being able to pay in instalments without any hidden surprises or unnecessary hassle.
It’s a great option if you want to manage cash flow better while booking travel, especially for bigger trips. I’d happily use Slice Pay again in the future and I will do it definitely! :)

February 4, 2026
Unprompted review
Slice Pay logo

Reply from Slice Pay

Thanks so much for your lovely review! 😊
We’re really glad to hear Slice Pay made booking your flights straightforward and stress-free. It’s awesome to know the instalment flexibility and clear payment info helped you manage your cash flow with no surprises.
Thanks again for choosing us — we’ll be here whenever you’re ready for your next trip! ✈️

Rated 5 out of 5 stars

SLICE IS AMAZING!!!

I absolutely loved my experience with SLICE!!!! The customer service was exceptional! The entire staff was willing to assist me during a time where the payment plan I was on, no longer was suitable for me! I would recommend SLICE to every I know!!! Thank you guys for making sure that I am still able to take my 1st trip to D.R!!!!

February 4, 2026
Unprompted review
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Reply from Slice Pay

Hi NikkiAyla,

Thank you so much for the 5 star detailed review. Our team will be thrilled to hear this feedback.

Enjoy your trip and please let us know if we can help again in the future!

Rated 5 out of 5 stars

Did really good job :)

Did really good job :)

February 4, 2026
Slice Pay logo

Reply from Slice Pay

Hi Danielle, thank you for rating our team and service 5 stars! We're super excited to welcome you back to use our service in future.

Rated 5 out of 5 stars

First Time User but not the Last Time

The process to apply and get accepted was very easy. Being able to make smaller payments over time allowed me to make my trip more affordable

February 3, 2026
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Reply from Slice Pay

We look forward to welcoming you back to the SP community, Angela!

Rated 5 out of 5 stars

Slicepay was great to deal with

Slicepay was great to deal with. A low deposit and fortnightly repayments for 6 months on an asia airfare. Also , their online chat was very accessible via website. They are excellent to deal with if you encounter any issues.

January 30, 2026
Unprompted review
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Reply from Slice Pay

Hi Martin, thanks for your 5 star review. We're so glad you found our service easy to use and accessible. We're currently building further enhancements to make this even better, so watch this space!

Rated 5 out of 5 stars

Very nice to use for payments to go…

Very nice to use for payments to go with installments and great service ,would love to use next time as well

January 22, 2026
Unprompted review
Slice Pay logo

Reply from Slice Pay

Thanks Divya, for the 5 star review - We're excited to welcome you back in the future.

Rated 5 out of 5 stars

The service came in handy with a client…

The service came in handy with a client who had some unexpected monetary issues. We were able to secure her trip by using these services. The representative responded timely to my email with questions pertaining to the program. It was really easy to set up and received services. I'm very please with the ease of the process.

January 15, 2026
Unprompted review
Slice Pay logo

Reply from Slice Pay

Hi Novice Trader,

Thank you for the kind words - We appreciate you taking the time to rate our product and service, and we're so glad it was useful and easy! We wish you all the best on your future travel plans, and look forward to welcoming you back to the Slice community again in the future.

Rated 5 out of 5 stars

You have look at how to spread the cost…

You have look at how to spread the cost to a longer period . Vuelo is doing that and they have lots of customers

January 2, 2026
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Reply from Slice Pay

Hi Taj, thanks for your feedback - We're super appreciate of the 5 star review and suggestions to improve. We're definitely looking to continuously grow and improve, so we'll take your suggestion onboard for further review.

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