For years I have found Slimware tech support to be the best in their field. I have always taken time to give them great reviews in their follow up surveys. However, today I had a very difficult sess... See more
Slimware Utilities
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See what reviewers are saying
So far, so good. However, I did not get a call back about whether or not the download of Slimware was complete. Some repairs were made and everything seems to be in good shape. Had one incident of... See more
I am an elderly person with a limited understanding of computers, but very worried about scams. I have ignored many upgrade messages, uncertain in case they are scams. The people at Slimware have been... See more
I have been using slimware for approximately 5 years. I am please with them. However I wish their technicians would let the clients know what they are doing when the remote the computer. In other wor... See more
Company details
About Slimware Utilities
Written by the company
Our Mission:
“We help people better manage the digital world, so they can enjoy the real world.”
Since our founding in 2010, Slimware’s goal has been to revolutionize the way users clean, update and optimize personal computers. In 2020, we expanded our portfolio to add a security application that protects the home network and connected (ioT) devices from potential cyber attacks from hackers.
How We Help:
Our products and services install updates on personal computers, speed up browsing and startup times and improve overall functionality and stability. Our newest product, HomeNetGuard detects security risks on your home network and provides guidance on addressing them.
Why We're Better:
Our community based approach (crowdsourcing) acts as a key differentiator. User generated data helps improve product quality. We have more than 79 million product downloads and customers worldwide.
Our Products and Services:
DriverUpdateHomeNetGuard
Premium Support
SlimCleaner Plus
Who We Are:
Slimware Utilities Holdings, Inc. is part of Ask Media Group, a division of IAC. IAC is a leading media and internet company which is a conglomerate of widely known consumer brands such as Vimeo, Care.com, and HomeAdvisor, and has majority ownership of Match Group and ANGI Homeservices.
Refund Policy:

We offer a 60 day money-back guarantee on all of our software products (HomeNetGuard, DriverUpdate, SlimCleaner Plus).
See terms and conditions for details.Contact info
55 West 18th St, 10011, New York, United States
- support@help.slimware.com
- slimware.com
People also looked at
Had problems with computer
Had problems with computer
And slimware fix my problems after a couple of attempts
All working great now
So far
So far, so good. However, I did not get a call back about whether or not the download of Slimware was complete. Some repairs were made and everything seems to be in good shape. Had one incident of screen freeze immediately after fully downloading. Notice of action was sent via email from Slimware. No more screen freezes. Had trouble understanding some non-native English-speaking CSRs, but nothing serious.
All problems sorted by helpful people
I couldn't RIP a CD because my computer…
I couldn't RIP a CD because my computer didn't recognize some CD brand names. So, the technician advised me to keep trying until HBB type CD's worked. But for some reason my computer wouldn't include the Data that went with the CD. And that is where I am currently. I can RIP a CD but it doesn't include the data.
My old computer
My thanks to all the support staff for giving more life to my old computer. I don't think it's run this well for a long time. They really take the time to go over all the problems, and fix them appropriately . I would highly recommend them to anyone that wants to make their computer run like new.
PL
Very helpful
I was having trouble printing & then it…
I was having trouble printing & then it popped up that I needed to update drivers. It stopped printing, but I found out I accidently caused it. I then updated the drivers & then I was told I needed to add slimware & an operator did that for me. So I'm not sure now, just what is in my computer. If I have 2 charges or not? For the updated drivers & the charge of $49.99 plus the monthly charge of $24.95. Maybe you can clarify this for me, thank you.
I found the service to be extremely…
I found the service to be extremely helpful i solving my problem. The tech was knowledgeable and professional. My issue was taken care of in a minimum amount of time.
staff was very professional he walk me…
staff was very professional he walk me through the issure and fixed it
I am very excited about this setup
I am very excited about this setup, looking forward to seeing what happens. Thankyou.
I signed up for slim ware then received…
I signed up for slim ware then received notice that my drivers were still out of date, so I called it was Sunday, so I had to call back on Monday expecting they would give me a hard time, instead I got a fellow named Ozzie. Who spent a great deal of time with me for two issues that I had, He understood that I was 83 years old and did not know much about my computer he was patient and understanding and took the time to walk me through what I need to do. I am a happy camper. Drivers are all go to go. Thank you Ozzie.
My intial problem wasn't corrected…
My intial problem wasn't corrected uhtil the next day by my cameras manufacture. However your company resolve issues that I hsd with my computer
I gave 4 stars instead of 5.
I gave 4 stars instead of 5.
I'm not sure anything can get a 5. Everything was done to my satisfaction and I will continue to use Slimware Utilities.
Joe Bernstein
I just wasn't sure of how this was…
I just wasn't sure of how this was supposed to work, but I know that customer care tried to help me the best they could I'm new at this
The tech understood all the issues my…
The tech understood all the issues my computer had was efficient. Thoughtful, respectful, well educated in his field . I would recommend slimware services to my friends based on both young men's behavior
Great Tech Support
The service received was prompt, friendly, knowledgeable and courteous. I am completely satisfied with the PC clean-up and tune-up that they performed.
your advice was not necessary
your advice was not necessary. a simple restart was sufficient. i want my money back

Reply from Slimware Utilities
The support is beyond phenomenal
The support is beyond phenomenal, fixed every issue every time. Very professional and courteous. The technicians are always on the ball.
Thank you!!!
They were extremely knowledgeable and…
They were extremely knowledgeable and explained everything up front. The service was top notch. My computer is running very well now.
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