For years I have found Slimware tech support to be the best in their field. I have always taken time to give them great reviews in their follow up surveys. However, today I had a very difficult sess... See more
Slimware Utilities
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See what reviewers are saying
So far, so good. However, I did not get a call back about whether or not the download of Slimware was complete. Some repairs were made and everything seems to be in good shape. Had one incident of... See more
I am an elderly person with a limited understanding of computers, but very worried about scams. I have ignored many upgrade messages, uncertain in case they are scams. The people at Slimware have been... See more
I have been using slimware for approximately 5 years. I am please with them. However I wish their technicians would let the clients know what they are doing when the remote the computer. In other wor... See more
Company details
About Slimware Utilities
Written by the company
Our Mission:
“We help people better manage the digital world, so they can enjoy the real world.”
Since our founding in 2010, Slimware’s goal has been to revolutionize the way users clean, update and optimize personal computers. In 2020, we expanded our portfolio to add a security application that protects the home network and connected (ioT) devices from potential cyber attacks from hackers.
How We Help:
Our products and services install updates on personal computers, speed up browsing and startup times and improve overall functionality and stability. Our newest product, HomeNetGuard detects security risks on your home network and provides guidance on addressing them.
Why We're Better:
Our community based approach (crowdsourcing) acts as a key differentiator. User generated data helps improve product quality. We have more than 79 million product downloads and customers worldwide.
Our Products and Services:
DriverUpdateHomeNetGuard
Premium Support
SlimCleaner Plus
Who We Are:
Slimware Utilities Holdings, Inc. is part of Ask Media Group, a division of IAC. IAC is a leading media and internet company which is a conglomerate of widely known consumer brands such as Vimeo, Care.com, and HomeAdvisor, and has majority ownership of Match Group and ANGI Homeservices.
Refund Policy:

We offer a 60 day money-back guarantee on all of our software products (HomeNetGuard, DriverUpdate, SlimCleaner Plus).
See terms and conditions for details.Contact info
55 West 18th St, 10011, New York, United States
- support@help.slimware.com
- slimware.com
People also looked at
Every time we call with a computer…
Every time we call with a computer issue, there is always a technician to help resolve it and I've been a client for several years. The problem is resolved on the first call. The techs are professional, patient, very helpful explaining the situation and very knowledgeable. I enjoy using this service and would recommend it others.
My PC was almost beyond repair
My PC was almost beyond repair. Lagging, freezing, just not working. I could not afford a new one, so I tried Slimwares support. They spent several hours on it. The first time, because my computer was in such bad shape, it took overnight. That did not completely solve the problems. They went back at it remotely and then, viola it was working like a charm!. Thank you so much!!
The service technicians are great and…
The service technicians are great and very patient. I called at three am one morning and the service tech was extremely helpful and put my fears to rest that another company didn't install their software on my computer and were trying to scam me for money .
I am extremely pleased with the service…
I am extremely pleased with the service Slimware Utilities have provided thus far. In particular, Lynette who took her time to fix a troublesome problem with my laptop. Excellent service and I would recommend.
Service was excellent and prompt
Service was excellent and prompt. My computer runs smoother than before and faster. Many thanks
Outlook repaired
My Outlook would no open. Technichin had it up an running in just a few minutes.
I bought their software for $28.69 and…
I bought their software for $28.69 and it didn't do what they said it would do. Then
paid for a technician to fix it for the price of $62.99 and they never fixed it either. So ask for a refund and only got a form asking me how I felt about their service. Told them to keep the money since I wanted nothing to do with them.

Reply from Slimware Utilities
Excellent Service
Excellent Service
On all occasions that I have contacted slimware to resolve an issue I have received immediate response and with excellent service.
Thank you staff of Slimware.
Con cant be trusted
I got this software before I had read the reviews. Having read the review I now refuse to install their driverupdate software on my laptop. It could be just as others have said Malware. I have asked for a refund, no response. Even though I have made it clear to them that i do not trust them or their software. The lack or no refund show they cannot be trusted.
NOT IMPRESSED SCAM SOFTWARE
NOT IMPRESSED SCAM SOFTWARE. STATES FREE BUT YOU HAVE TO PAY TO USE IT. PATHETIC
I cannot speak more highly of the…
I cannot speak more highly of the service I have received. Every time I have a problem they sort it for me.
The technicians have always been very…
The technicians have always been very helpful; They are knowledgeable about the computer and the problems that I have to correct. To-date I would rate them five [5] stars. After my call, they immediately start the program and make sure that everything is OK... Would recommend them to all my family and friend.
Efficient and professional
Very professional
Very professional, courteous and knowledgeable. worked on my computer for several hours and brought my computer up to optimal performance. thank you very much.
When I had to contact slimware…
When I had to contact slimware Utilities they responded quickly, and solved my problem.
The customer service representative was…
The customer service representative was helpful and timely.
My review
My review. Excellent support services. However, I really haven't noticed any significant changes in the performance of my computer.
A great team, especially for non computer minded oldies
I am an elderly person with a limited understanding of computers, but very worried about scams. I have ignored many upgrade messages, uncertain in case they are scams. The people at Slimware have been very understanding and helpful. I was a bit concerned, when they took remote control of my computer, but my worries were unfounded. My computer had become extremely difficult to use, and I had great difficulty even getting started. Slimware spent hours putting things right. They are brilliant and I trust them. They have been well worth the fee that they charge.
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