Slimware Utilities 

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Rated 2 out of 5 stars

For years I have found Slimware tech support to be the best in their field. I have always taken time to give them great reviews in their follow up surveys. However, today I had a very difficult sess... See more

Rated 4 out of 5 stars

So far, so good. However, I did not get a call back about whether or not the download of Slimware was complete. Some repairs were made and everything seems to be in good shape. Had one incident of... See more

Rated 5 out of 5 stars

I am an elderly person with a limited understanding of computers, but very worried about scams. I have ignored many upgrade messages, uncertain in case they are scams. The people at Slimware have been... See more

Rated 5 out of 5 stars

I have been using slimware for approximately 5 years. I am please with them. However I wish their technicians would let the clients know what they are doing when the remote the computer. In other wor... See more

Company details

  1. Software Company
  2. Computer Accessories Store

About Slimware Utilities

Written by the company

Devices Image

Our Mission:

“We help people better manage the digital world, so they can enjoy the real world.”

Since our founding in 2010, Slimware’s goal has been to revolutionize the way users clean, update and optimize personal computers. In 2020, we expanded our portfolio to add a security application that protects the home network and connected (ioT) devices from potential cyber attacks from hackers.

How We Help:

Our products and services install updates on personal computers, speed up browsing and startup times and improve overall functionality and stability. Our newest product, HomeNetGuard detects security risks on your home network and provides guidance on addressing them.

Why We're Better:

Our community based approach (crowdsourcing) acts as a key differentiator. User generated data helps improve product quality. We have more than 79 million product downloads and customers worldwide.

Products Image

Our Products and Services:

DriverUpdate
HomeNetGuard
Premium Support
SlimCleaner Plus

Who We Are:

Slimware Utilities Holdings, Inc. is part of Ask Media Group, a division of IAC. IAC is a leading media and internet company which is a conglomerate of widely known consumer brands such as Vimeo, Care.com, and HomeAdvisor, and has majority ownership of Match Group and ANGI Homeservices.

Refund Policy:

Guarantee

We offer a 60 day money-back guarantee on all of our software products (HomeNetGuard, DriverUpdate, SlimCleaner Plus).

See terms and conditions for details.

Contact info

All reviews

(332)

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Rated 5 out of 5 stars

Every time we call with a computer…

Every time we call with a computer issue, there is always a technician to help resolve it and I've been a client for several years. The problem is resolved on the first call. The techs are professional, patient, very helpful explaining the situation and very knowledgeable. I enjoy using this service and would recommend it others.

May 18, 2021
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Rated 5 out of 5 stars

My PC was almost beyond repair

My PC was almost beyond repair. Lagging, freezing, just not working. I could not afford a new one, so I tried Slimwares support. They spent several hours on it. The first time, because my computer was in such bad shape, it took overnight. That did not completely solve the problems. They went back at it remotely and then, viola it was working like a charm!. Thank you so much!!

May 18, 2021
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Rated 1 out of 5 stars

I bought their software for $28.69 and…

I bought their software for $28.69 and it didn't do what they said it would do. Then
paid for a technician to fix it for the price of $62.99 and they never fixed it either. So ask for a refund and only got a form asking me how I felt about their service. Told them to keep the money since I wanted nothing to do with them.

May 17, 2021
Unprompted review
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Reply from Slimware Utilities

Hi Robert, thank you for your review. We are sorry to hear your experience was not a positive one. Software purchases have a 60 day money-back guarantee so please reach out to us direct at support@help.slimware.com so our support team can check on the status of your refund request.

-Slimware Support

Rated 5 out of 5 stars

Excellent Service

Excellent Service
On all occasions that I have contacted slimware to resolve an issue I have received immediate response and with excellent service.
Thank you staff of Slimware.

May 16, 2021
Unprompted review
Rated 1 out of 5 stars

Con cant be trusted

I got this software before I had read the reviews. Having read the review I now refuse to install their driverupdate software on my laptop. It could be just as others have said Malware. I have asked for a refund, no response. Even though I have made it clear to them that i do not trust them or their software. The lack or no refund show they cannot be trusted.

May 10, 2021
Unprompted review
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Rated 5 out of 5 stars

The technicians have always been very…

The technicians have always been very helpful; They are knowledgeable about the computer and the problems that I have to correct. To-date I would rate them five [5] stars. After my call, they immediately start the program and make sure that everything is OK... Would recommend them to all my family and friend.

May 3, 2021
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Rated 5 out of 5 stars

My review

My review. Excellent support services. However, I really haven't noticed any significant changes in the performance of my computer.

May 2, 2021
Rated 5 out of 5 stars

A great team, especially for non computer minded oldies

I am an elderly person with a limited understanding of computers, but very worried about scams. I have ignored many upgrade messages, uncertain in case they are scams. The people at Slimware have been very understanding and helpful. I was a bit concerned, when they took remote control of my computer, but my worries were unfounded. My computer had become extremely difficult to use, and I had great difficulty even getting started. Slimware spent hours putting things right. They are brilliant and I trust them. They have been well worth the fee that they charge.

May 2, 2021

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