For years I have found Slimware tech support to be the best in their field. I have always taken time to give them great reviews in their follow up surveys. However, today I had a very difficult sess... See more
Slimware Utilities
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See what reviewers are saying
So far, so good. However, I did not get a call back about whether or not the download of Slimware was complete. Some repairs were made and everything seems to be in good shape. Had one incident of... See more
I am an elderly person with a limited understanding of computers, but very worried about scams. I have ignored many upgrade messages, uncertain in case they are scams. The people at Slimware have been... See more
I have been using slimware for approximately 5 years. I am please with them. However I wish their technicians would let the clients know what they are doing when the remote the computer. In other wor... See more
Company details
About Slimware Utilities
Written by the company
Our Mission:
“We help people better manage the digital world, so they can enjoy the real world.”
Since our founding in 2010, Slimware’s goal has been to revolutionize the way users clean, update and optimize personal computers. In 2020, we expanded our portfolio to add a security application that protects the home network and connected (ioT) devices from potential cyber attacks from hackers.
How We Help:
Our products and services install updates on personal computers, speed up browsing and startup times and improve overall functionality and stability. Our newest product, HomeNetGuard detects security risks on your home network and provides guidance on addressing them.
Why We're Better:
Our community based approach (crowdsourcing) acts as a key differentiator. User generated data helps improve product quality. We have more than 79 million product downloads and customers worldwide.
Our Products and Services:
DriverUpdateHomeNetGuard
Premium Support
SlimCleaner Plus
Who We Are:
Slimware Utilities Holdings, Inc. is part of Ask Media Group, a division of IAC. IAC is a leading media and internet company which is a conglomerate of widely known consumer brands such as Vimeo, Care.com, and HomeAdvisor, and has majority ownership of Match Group and ANGI Homeservices.
Refund Policy:

We offer a 60 day money-back guarantee on all of our software products (HomeNetGuard, DriverUpdate, SlimCleaner Plus).
See terms and conditions for details.Contact info
55 West 18th St, 10011, New York, United States
- support@help.slimware.com
- slimware.com
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I had a problem with my computer not…
I had a problem with my computer not opening any pages for me and a warning when I switched on. Slimware sorted the whole problem out and updated drivers etc. Now my pc is working great. Thank you 😊
Perfect timing
Perfect timing! You folk just got to the issue. I appreciate how quickly and quietly you folk fixed the errors on this machine.
Thank you so much.........until next time my friends.
After getting slime are all my drivers…
After getting slime are all my drivers are much faster!!
Technician was thoughtful
Technician was thoughtful, patient and concise. She spent 55 minutes on my issue and resolved it.
Good intentions with terrible results
Six Techs with no help. One lady saved the day!!!!!!!!!! LYNETTE SAVED THE DAY!!!
Sorry for not responding
Sorry for not responding, but my updates are working fine. I had a bit of some areas still upgrading it self. I let it take its course and it panned out good. So, You guys and gals did a good job of updating my computer. I hope its stays like that, with no problems, it will be an excellent five star task you earned. Thank you for all your knowledge.
We enjoy the service you provide doing…
We enjoy the service you provide doing our time in need thank you keep up the good work stay cool with the services and employees
Fast service and effective results 👍
Yall are fast to the point on getting…
Yall are fast to the point on getting what us costumer need done for our systems and if I need anything its fast to get ahold of yall from the desktop thanks for bring here
Thanks for the skilled staff
Thanks for the skilled staff to solve both my software problems. They were professional, knowledgeable, and courteous. I wouldn't be without this service. It is safe, and effective in problem solving, and I don't have to have strangers in my home.
Always very user friendly .Highly…
Always very user friendly .Highly recommend them!!!!
The attention that the Slimware…
The attention that the Slimware representative put forth to help put my Webcam services to work was remarkable and I appreciate his time and effort,even though the camera wouldn't work. He let me know that the Webcam is probably out of date and my computer needs a new one.
works real good
Rip-off
Rip-off. Paid €20 for what was meant to be driver upgrade for my new computer. I did not get the driver upgrade but instead got a very heavy sales pitch for a costly computer support package. He/she told me that there were problems with my computer. I have it a few months and I never had any problems with it. The 'driver upgrades' that they did provide are all available from microsoft and other vendors for free. I now realize that the purpose of the €20 is to get you to pay for the time they spend trying to sell you something you did not want or need. Beware.
I was greatly appreciative with the…
I was greatly appreciative with the help I had received to get my laptop to perform much better then what it was. Even though from time to time I still have a bit of an issue. Find your workers patient and friendly and deal with some customers like myself that are not familiar with computers. Thanks for me giving my input.
Very helpful
Very helpful, as usual. Efficiently fixed printer so it would resume printing.
Just a general comment that your…
Just a general comment that your customer support team were first rate in the manner of understanding my issue and providing "hands on" support. Always a pleasure to seek and receive professional customer service. Thank you
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