For years I have found Slimware tech support to be the best in their field. I have always taken time to give them great reviews in their follow up surveys. However, today I had a very difficult sess... See more
Slimware Utilities
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See what reviewers are saying
So far, so good. However, I did not get a call back about whether or not the download of Slimware was complete. Some repairs were made and everything seems to be in good shape. Had one incident of... See more
I am an elderly person with a limited understanding of computers, but very worried about scams. I have ignored many upgrade messages, uncertain in case they are scams. The people at Slimware have been... See more
I have been using slimware for approximately 5 years. I am please with them. However I wish their technicians would let the clients know what they are doing when the remote the computer. In other wor... See more
Company details
About Slimware Utilities
Written by the company
Our Mission:
“We help people better manage the digital world, so they can enjoy the real world.”
Since our founding in 2010, Slimware’s goal has been to revolutionize the way users clean, update and optimize personal computers. In 2020, we expanded our portfolio to add a security application that protects the home network and connected (ioT) devices from potential cyber attacks from hackers.
How We Help:
Our products and services install updates on personal computers, speed up browsing and startup times and improve overall functionality and stability. Our newest product, HomeNetGuard detects security risks on your home network and provides guidance on addressing them.
Why We're Better:
Our community based approach (crowdsourcing) acts as a key differentiator. User generated data helps improve product quality. We have more than 79 million product downloads and customers worldwide.
Our Products and Services:
DriverUpdateHomeNetGuard
Premium Support
SlimCleaner Plus
Who We Are:
Slimware Utilities Holdings, Inc. is part of Ask Media Group, a division of IAC. IAC is a leading media and internet company which is a conglomerate of widely known consumer brands such as Vimeo, Care.com, and HomeAdvisor, and has majority ownership of Match Group and ANGI Homeservices.
Refund Policy:

We offer a 60 day money-back guarantee on all of our software products (HomeNetGuard, DriverUpdate, SlimCleaner Plus).
See terms and conditions for details.Contact info
55 West 18th St, 10011, New York, United States
- support@help.slimware.com
- slimware.com
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Customer Service was responsive and…
Customer Service was responsive and comforting. I will return to their website when considering the purchase of other software. I was treated well with very little friction. That was,- and is,- deeply appreciated. Thank you Slimware Utilities!!!
the product might be ok but to many pop…
the product might be ok but to many pop up wanting you to buy other product I will cancel when my years is up haven't seen anything different with my pc.
paid for slimware product
paid for slimware product - still have not received the product.
Rose was very good
Rose was very good. She really tried her best to fix my scanner. Thank you Roze.
The program works quite well and I'm…
The program works quite well and I'm very happy with the functions. The only problem I've had with the company is they sent me renewal e-mails after I had already renewed. Otherwise, I would recommend the program to anyone with a PC.
EasyPeasy installation
Downloads were easy to install and help was readily available.
Every thing works O.K.
Felt the technician who worked on my…
Felt the technician who worked on my system was very courteous, knowledgeable and was willing to answer any questions I had.
It did not speed up my computer
It did not speed up my computer. In fact, it slowed it down!
Very pushy in selling their product
Very pushy in selling their product. Did not listen to what I was saying. Just kept repeating their sales spiel. When they supposedly tuned my pc there was no noticeable difference.
1 star
1 star: Bad – unacceptable experience, unreasonable and rude conduct.
I need to contact someone at Slimware…
I need to contact someone at Slimware because my key has not worked and I am paying for something that doesn't. I will contact them to hopefully rectify this
Drivers don't update and customer…
Drivers don't update and customer service is no help!
I wasn't really impressed with how…
I wasn't really impressed with how slimware tried to help me with my purchased product. And then they charged me immediately!
Did not need!
Did not need!
It caused problems on my computer and had to take off.
Would like money refunded!
They were not honest in dealings…
They were not honest in dealings offered $19.95 to update driver, then let me know I'd have to spend $59.95 for a specialist to look into why wouldn't entirely update. Not impressed will not renew will go back to original plan with guru locally cheaper than $59.95 too!!! Like my mama says, "You get what you pay for." Meaning this wasn't even worth the $19.95.
I thought you all were really gonna…
I thought you all were really gonna make my computer's performance better, well you didn't! Seems to be just another scam to get money and our credit card info. Please erase all my information because my computer status is still the same and slow as ever. Thanks for screwing me over. Eventually I will post my opinion and a video of the not so wonderful maintain you all did on my computer!
I tried to update my drivers and your…
I tried to update my drivers and your stupid thing got stuck on my laptop and I have tried shutting down my laptop -clicking the X and everything I can and it won't get off of my screen and it is useless to clean up my drivers or anything because it doesn't work ----get it off
Thanks to their tech support
Thanks to their tech support, my new laptop is now set up properly. I did not know how to clean it up and down load the updates. It took the tech about 3 hours to set it up! I was very satisfied with the results.
Program keeps crashing my machine
Program keeps crashing my machine. When not locked it makes my laptop run very slow.
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