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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the batteries, for their good value and quality. Many people highlight the excellent service, noting the helpfulness and efficiency of the staff. The delivery service is frequently mentioned as fast and reliable, with orders often arriving sooner than expected. Reviewers also appreciate the ease of the ordering process and the clear information provided on the website. However, some customers were dissatisfied with the quality of certain batteries, reporting that they deteriorated quickly or were not fit for purpose. A few people also mentioned receiving batteries that appeared to be old or had issues with their capacity, leading to unexpected strandings.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Many customers praise the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the excellent quality of the batteries,... See more

Service

Customers consistently report excellent service. Many reviewers praise the fast, efficient, and friendly... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used SLK Mobility for quite a few years now. Every purchase has been easy and exactly as we needed. My wife has two Mobility scooters, different sizes for different jobs , and I have a po... See more

Company replied

Rated 5 out of 5 stars

I have nothing but good thinks to say about SLK Mobility . I recently purchased two new batteries for my mobility scooter. Batteries arrived by Parcel Force a couple of days after ordering them. 1st... See more

Company replied

Rated 5 out of 5 stars

I purchased a SlK - Solax - autofold scooter yesterday which is excellent value and goes well. Since I live locally, I visited their warehouse and they were very helpful and understanding and gave a d... See more

Company replied

Rated 5 out of 5 stars

The website was easy to navigate, I found the batteries I wanted quickly, and ordering was easy. My order arrived the next day as promised! Well packaged too! The only niggle, if I had to find one,... See more


Company details

  1. Battery Manufacturer

Written by the company

Our aim is to provide top quality mobility scooter wheelchair batteries and chargers at the very lowest prices you will find online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Thank you

Great product and prompt delivery very competitive prices if I need anymore batteries I know where to get them from
Thank you SLK Mobility
A great company to deal with

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Quick and easy service. Could not find what I was looking for anywhere else. Spoke over the phone and told me straight away what I needed

July 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I purchased 2x40Ah batteries and a 5amp charger.
Because earlier this year I had the old batteries replaced with 17Ah batteries.
However over a few months I wasn't getting the range I was used to. So I placed this order with yourselves hoping that it would cure my problem. But again as time passed the same problem occurred.
So I have decided to part with this scooter and get a new one which is designed for the use I require. (Rough tracks & hills).

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect

It was easy to order on the website, the price was reasonable & the batteries arrived quickly. I ordered on a Friday & they arrived on the Monday. I was kept up-to-date with tracking info & the batteries arrived when they said they would. 10/10

June 9, 2023
Unprompted review
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Rated 1 out of 5 stars

Think again before ordering batteries…

Think again before ordering batteries from this company My new batteries I bought from this company slk batteries was fine I bought them in November 2022 and in June 2023 they are dieing on me after 9months I had them checked by a reputable dealer in Bristol where I live my scooter was in for a yearly service and they said the batteries were knackered so I have been intouch with slk batteries and they told my nephew becouse he ordered them for me in November that they been used wrongly and it do not honour their claim I have had my disability scooter for 5 years and told them that so i know how to Charge my scooter any excuse not give me back my money or new batterie’s insulting my intelligence never ever buy from this company AGAIN absolute Rubbish company

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great supplier SLK

Great supplier to deal with ordered batteries,delivered within 24 hours excellent service
changed the units they are on charge now
Thank you SLK
Barry

July 13, 2023
Unprompted review
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Rated 4 out of 5 stars

Delays but resolved.

Ordered batteries for next day delivery. Unfortunately didn't arrive. Emailed SLK and was answered by owners.who were on holiday overseas. Took a few days to sirt out be all resolved within a few days.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Needed new batteries

I had to get new batteries for both my wife and mother in-law and SLK were very helpful in regards to the specific needs of batteries we need

May 23, 2023
Unprompted review

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