Smart Wheels b.v Reviews 

346
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally convenient locations situated right near cruise ports and hotels, which makes vehicle pickups and drop-offs completely seamless. Consumers consistently highlight the friendly, professional staff members who provide wonderful local guidance, ensuring that every visitor enjoys a smooth and welcoming rental process from start to finish. Though some reviewers were not happy with minor vehicle conditions or equipment issues like faulty touch screens and uncleaned interiors, people still found the modern cars very reliable for exploring the island. Visitors genuinely appreciate the well-maintained vehicles and overall excellent service.

What people talk about most

Service

Clients share positive opinions on service, highlighting seamless transactions and friendly staff. Reviewers... See more

Product

Reviewers mention positive feedback about product, highlighting that vehicles are generally clean, nearly... See more

Staff

Consumers find staff to be positive, highlighting friendly and service-minded attitudes from the team.... See more

User experience

People report positive experiences with user experience, highlighting how easy the rental process is from... See more

Location

Users describe positive interactions with location, highlighting the great convenience of being situated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The car rental station was located directly on the cruise terminal grounds and easy to find. After an initial wait due to a long line in front of the office, the car handover was quick and easy. Retur... See more

Rated 5 out of 5 stars

Low rates, full coverage, no deposit, great car, comfortable location (right beside the hotel)all very good. The best: MAEVERSON- he went above and beyond to ensure I would receive the car on Sunday,... See more

Rated 5 out of 5 stars

Easy to rent a car, very organised. No hassle. Just upfront the reservation, payment and insurance and on the day the ship is in port, getting the car under 5 minutes. Very friendly staff en exc... See more

Rated 5 out of 5 stars

I have never ever had such a quick and easy pick up and drop off of a rental car. Vehicle was perfect for our needs. We saw several tourist spots and then spent the afternoon at a beach. There were 3... See more


Company details

  1. Car Rental Agency

Written by the company

With NO DEPOSIT required! At Smart Wheels we offering service to customers in Hotels, Condo, Villas and Airbnb all over Curacao. With pick-up locations as Curacao International Airport, Corendon Mangrove Beach Resort and Cruise Terminal. At Smart Wheels we provide you with a modern and easy options to move around and explore our colorful and interesting city full of history.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

346 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(346)

131 reviews in the last 12 months

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Rated 5 out of 5 stars

Holiday Bonaire

The pickup and return of the vehicle was very quick and easy. The people of Smartweels were very kind and helpfull.
The car was clean.
We had a great time at Bonaire with the car from Smartweels

November 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Easy peasy

Easy going, pick up easy, return easy and above all a nice experience, well maintained and nice car perfect for the island

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great car super experience

We were super happy with our car during our stay. On Arrival direct contact via whatsapp. We got clear instructions where to pick up the car. A shuttlebus brought us to the car. Walked around the car. And there we go. Clean, new car. The car was fantastic. When we return the car was also super easy.

We for sure recommend this rental car company

October 23, 2025
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Rated 5 out of 5 stars

Good service

Good service, friendly staff who even give tips on what to do on the island. Also a nice car

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE DO NOT USE

We received the most Horrible experience with this Car Rental Co. we rented the car upon arrival and next day prior to receiving the car attempted to cancel due to the way the locals were driving (dangerous and feared for our lives) They refused and literally forced us because no one (manager/supervisor) would get on the phone. They are rude and just want your money DO NOT USE. BEWARE

October 11, 2025
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Rated 5 out of 5 stars

Coming off a cruise boat in Curacoa

Coming off a cruise boat in Curacoa, the closest car rental agencies were booked and crowded. A very short walk brought me to the cool and quiet office of Smart Wheels. I was met by Judaily who was very helpful and pleasant. The rental process was very quick and efficient. Not only that, but as a visitor, I was having difficulties with finding a scuba shop and using my American phone. Judaily was so helpful, she went above and beyond her job to help me. I recommend this establishment.

August 21, 2025
Unprompted review
Rated 4 out of 5 stars

Book Online!

The experience to rent the vehicle was a little troubling. When I called, they mentioned they didn't have any cars available for today. They confirmed vehicles were available the next day and I asked them to make a reservation. I was referred to the website to make the reservation. Upon checking the site, I discovered there was a vehicle available for the original day, which I reserved immediately. From there, the pickup experience was seamless. The car was clean and gas tank full and I was on my way without delay. Returning the vehicle was also effortless. The process was complete in less than 5 minutes and I received the final invoice via email within 30 minutes.

August 8, 2025
Unprompted review

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