I highly recommend using smile perfect if you are interested in looking to straighten up your smile and especially if you are on a budget. The process has been seamless and they have been truly helpfu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a direct to consumer teeth straightening company.
Contact info
7378 S Plaza Center Drive, 84084, West Jordan, United States
- 8018981600
- hello@smileperfect.us
- smileperfect.us
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smile Perfect has been very helpful and…
Smile Perfect has been very helpful and responsive through this process, specifically Jessica! She has been quick to respond and is getting my teeth exactly where I want them. Definitely recommend!
Communication and quickness of…
Communication and quickness of treatment has been amazing!
☆☆☆☆☆
I hade some issue, but with customer service we fixed everything very quickly.
Very happy with my experience
Very happy with my experience. The team is always friendly, professional and quick to respond to any questions. Communication has been excellent throughout, and the whole process has been smooth and straightforward. I would definitely recommend them to others.
Brilliant!
The whole process has been so easy from start to finish. They were such a great price and I've recommended to everyone! So pleased with how straight my teeth have turned out! Thank you!
Excellent service with quick responses…
Excellent service with quick responses to any concerns or questions. Affordable prices compared to other companies out there.
Great customer service
Great customer service. Still in the early stages but Mike has been great so far!
Great customer service
Great customer service, Mike is very helpful and quick to respond 👍🏻
Amazing product and great support staff.
Amazing product and great support staff.
They are an amazing company
They are an amazing company, very understanding and patient with me and the process of changing my teeth. Because of Smile i became more confident in myself and also in pictures!! Thank you guys!!
Very helpful customer service agents (UK)
I have communicated extensively with Mike, who has been very helpful and supportive throughout. I recieved my 3D Smile Projection and Mike helped with any concerns regarding this. The team have kept me up to date with parcel delivery and I am now awaiting my aligners!
All parcels use tracked delivery through Royal Mail (UK) so that you know where your parcel is and there is no worry about it being lost
Thank you so much for all your help, SP!
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I’ve had a very smooth experience with Smile Perfect so far. The whole process has been straightforward, and the impressions were easy to take with the clear instructions provided.
A special mention to Mike in customer service, who has been fantastic throughout. He’s always quick to respond, keeps me updated, and has kept me informed at every stage of the process, which has made everything stress-free.
I’m really impressed with the service so far and can’t wait to receive my aligners and start my treatment. Highly recommend!
Reasonably priced & quick responses!
Mike was easy to work with and incredibly responsive, would highly recommend!
Amazing company
Amazing company! Great aligners, my teeth are perfect and straight
Mike has been fantastic from day 1!
Mike has been fantastic from day 1!! Any questions asked he got in touch within 24hrs, hes there even on weekends!
Ive recieved my aligners and im on day 4 of my journey 😊 very very happy! Excited to carry on and see my results!
Experience so far pre aligners
I am yet to receive my aligners but so far im happy with the responsiveness from my smile specialist Mike. He has responded to my emails quickly and the at home impressions where fairly simple to do.
Fantastic customer service
Fab! Amelia was a great help on online chat helped me a lot to make my decision can’t wait to start!
Great with working with you and on time
Great with working with you and on time
Smile perfect has been great
Smile perfect has been great to work with so far. They get back to me very quick and everything is on time. I’m excited to get my aligners and start the process!
Haven’t not received aligners yet but…
Haven’t not received aligners yet but the process so far has been smooth and easy and customer service is very good and very responsive
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








