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Company details

  1. Electronic Cigarette Store

Information provided by various external sources

SmokeUs stræber efter at blive din foretrukne leverandør af e-cigaretter og e-væske. Vi mener at vejen frem er vejledning og rådgivning.


Contact info

1.9

Poor

TrustScore 2 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Great Provider & Service

I was searching for a Particular Product which i found on this website,
after ordering the product, this one Aspire Speeder 200W mod it arrived in 10 days where i was sitting in another continent, so for that the dispatch and delivery service is superb, i know it takes time to arrive but it was faster than most I've purchased from.
I was in doubt for the quality of the mod, but it is i must say made of great quality been using it for 3 weeks and i am satisfied with the purchase.

If you are Going to purchase this from this site then go for it.

October 19, 2019
Unprompted review
Rated 1 out of 5 stars

It's been 10 days.

I can see now that the product I ordered on their website is out of stock, but it wasn't marked as such when I ordered.
Instead of letting me know that there'd be a delay on the product's arrival, I get a mail asking me to rate them here on Trustpilot. I tried calling them on numerous occasions, but have only been able to reach an answering machine on their advertised opening hours.

Never again.

August 25, 2019
Unprompted review
Rated 1 out of 5 stars

Package never came, lost my money.

After two weeks waiting for the package, I contacted the support. On second try, they replied and promised re-shipping. Package never arrived and their support stopped responding whatsoever. Lost my money. Not recommended.

August 9, 2019
Unprompted review
Rated 5 out of 5 stars

Super godt sted at handle.👍

February 3, 2019
Unprompted review
SmokeUs logo

Reply from SmokeUs

Hej Mai-Britt,

Tak for din anmeldelse.

Vi er glade for at høre du er glad for dit produkt, og håber snart på at se dig igen.

Mvh SmokeUs.

Rated 5 out of 5 stars

Great

Great ! Fast delivery!

January 15, 2019
Unprompted review
SmokeUs logo

Reply from SmokeUs

Hi MJD,

Thanks for your recommendation.
We're happy that you're satisfied our service.

Hopefully we'll see you again soon.

Best regards, SmokeUs

Rated 1 out of 5 stars

Dont recommended this shop, they are thief.

I dont recommended this shop. I buyd a mod from them from the website. They didnt send my order, i tryed to get a answer from them in 1.5 week. They didnt answer me. Then i write to them if i send them my money, they have accept them, and dont send my order i gonna call in the Cops. They answer me and Said we canceled ur order and u have back ur money. And they dont have canceled my order they dont answer me again. This guys are thief. So please dont buy from them. U Always have better shop then this crap.

//Robin

December 12, 2018
Unprompted review
Rated 1 out of 5 stars

I ordered a few items and one of them…

I ordered a few items and one of them was missing from the package.

I wrote to the shop on Facebook and they replied that they will send the item right away.
I've been waiting for over a week, writing to them every few days to ask about it, but they stopped replying.

I will change my review if I get the missing item, but I feel that I've been cheated out of 129kr =(

November 9, 2018
Unprompted review
Show reviews in all languages. (193 reviews)

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