The delivery arrived right on time, and the packaging was great. Thank you for making sure it reached me smoothly and on time!
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See what reviewers are saying
Very prompt delivery timing and updates throughout! Interestingly, I'm on my 4th bag of gut support, but still haven't got through my 3rd even though I've been having a daily dose...may need to paus... See more
Company replied
I have been experiencing acid reflux and constipation for a long while now,I saw the advert on Snapchat and wanted to try if it will work for me,honestly I felt good immediately after I took it,felt... See more
Company replied
Quality products, yet a bit expensive. Fast delivery, I would like for the next time that my package will be delivered at a package collection point (just like I noted in the "PostNL"-app) instead of... See more
Company replied
Company details
Written by the company
Bij Smoothly geloven we in de kracht van natuurlijke en duurzame voedingssupplementen. Wat ons uniek maakt, is onze toewijding aan kwaliteit, transparantie en milieuvriendelijke keuzes. Al onze producten zijn volledig vegan, vrij van onnodige toevoegingen en ontwikkeld met respect voor mens, dier en planeet. Met een focus op innovatie combineren we wetenschap en natuur om supplementen te creëren die écht verschil maken. Of je nu zoekt naar een boost voor je energie, een gezonde huid of een betere weerstand, Smoothly biedt producten die passen bij een bewuste levensstijl. Smoothly: voor een gezonde jij én een gezondere wereld. 🌱
Smoothly is een Nederlands bedrijf
Written by the company
- Duurzaamheid staat hoog in het vaandel
- Smoothly is een Nederlands bedrijf dat zich richt op het aanbieden van hoogwaardige, 100% veganistische supplementen. Hun producten zijn samengesteld uit plantaardige ingrediënten die wetenschappelijk zijn getest, zonder onnodige toevoegingen. Duurzaamheid staat hoog in het vaandel bij Smoothly. Ze produceren hun supplementen lokaal in Nederland, wat bijdraagt aan een lagere CO₂-uitstoot. Daarnaast gebruiken ze recyclebare glazen potjes en papieren navulverpakkingen om verspilling tegen te gaan.
Contact info
De Boomgaard 11-1, 1243 HV , 's-Graveland, Netherlands
- support@smoothly.com
- smoothly.com
4.6
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recommend it
I recommend it, second time buying the product. Taste good and the effect is smooth, I suffer from constipation for so many years, I will continue this product, already 3 months.
November 8, 2024
Reply from Smoothly
Hi Alexandra, thank you so much for your amazing review! We're so happy to hear that the product is working well for you. ❤️ Best regards, Rowin from Smoothly
Yes i could not go for 7 months now i…
Yes i could not go for 7 months now i go 3x a week so much better what a release,thnx allot
October 25, 2024
Reply from Smoothly
Hi Vanessa, Thank you so much for your kind review! We're so happy to hear that you're feeling much better. It's great to know that you're experiencing such a positive change. Thank you for choosing us! 😊 Kind regards, Rowin from Smoothly
They renewed my subscription without my…
They renewed my subscription without my consent
October 10, 2024
Reply from Smoothly
Hi Melissa,
I’m sorry to hear about this! Our apologies for the inconvenience. I can see in your subscription history that this indeed happened—this was likely a mistake. Could you please reach out to us at support@smoothly.com? I’d be happy to look into this further and resolve it for you.
Kind regards,
Rowin from Smoothly
Reply from Smoothly
Thank you for your lovely review! We're so happy to hear that your skin looks much better. If you need anything else, feel free to reach out! Annelie from Smoothly
Reply from Smoothly
Thank you for your great review! We're glad to hear you're happy with the product, fast delivery, and the convenient letterbox size. If you need anything else, feel free to reach out! Annelie from Smoothly
Excellent product and service
Excellent product and service! Already ordered a couple times.
October 27, 2024
Reply from Smoothly
Hi Monique, thanks for your review! We are happy to hear you are happy with our products and service 🧡 Kind regards Rowin from Smoothly
I have been using the gut support for 2…
I have been using the gut support for 2 weeks now, but it doesn’t seem to make a difference for me… It tastes very good though and I’m also taking the hair vitamins. Hopefully they work.
October 27, 2024
Reply from Smoothly
Hi Britt,
I'm sorry to hear that you're experiencing this!
Unfortunately, a prebiotic can always cause such complaints (more stomach problems), this applies to all forms of prebiotics. Especially if you already have an intestinal flora that is out of balance, there can be a heavier response to the powder. When gas/flatulence, bloating or diarrhea occur, it is recommended to reduce the dose to about 3 grams per day. We recommend that you halve the dose of powder and see what the effect is. If there are no complaints, the amount of powder can be increased in steps to the normal dose (sometimes habituation occurs later). If there are still many complaints at half a dose, we advise you to stop using it.
Your body may need a little more time to get used to the product. Every body is different and reacts differently.
If you have any further questions, I'll be happy to help!
Kind regards, Rowin from Smoothly
Product is amazing
Product is amazing . It literally will clean out your gut and Quick delivery.4 some reason i struggle going regularly,but this profuct never fails u ...so if u want to clean out your gut try this .
December 18, 2023
Reply from Smoothly
Hi Elina, thanks for your review! We are very happy to hear that Gut Support works so well for you 🧡 Kind regards Robin from Smoothly
I like the taste (raspberry)
I like the taste (raspberry), not too sweet at all! I have been using the product for 1 month now and I don't know yet whether it works. The disadvantage in my opinion is that the packaging cannot be closed properly, you have to press the seal really well and even then it opens up quite easily by itself. All in all, i will give this product a try for a couple of months.
December 10, 2023
Reply from Smoothly
Hi Denise, thanks for your review! We are happy to hear you like our raspberry flavour. For some costumers it takes a little longer before they notice results, as improving your gut health from the inside out is a long-term process and really needs some time. We always recommend to use the product for at least 3 months 🧡 As for the packaging, we are sorry to hear you are experiencing difficulties closing the bag. That should not happen! If you have any troubles closing another bag please let us know! You can always reach us at support@smoothly.com. Kind regards Robin from Smoothly
Quality products
Quality products, yet a bit expensive. Fast delivery, I would like for the next time that my package will be delivered at a package collection point (just like I noted in the "PostNL"-app) instead of leaving it at my front door for anyone to grab & take.
December 25, 2023
Reply from Smoothly
Hi Kimberley, thanks for your review! We are happy to hear you like our products! We are sorry to hear that PostNL left your package on your doorstep! Unfortunately, that is beyond our control but we hope you notified them. If it happens again please let us know so we can also contact them 🧡 Kind regards, Robin from Smoothly
the taste is okay
the taste is okay, it really tastes raspberry, my body is calm again. I take it every evening. If it was also in strawberries, I would have bought it too.
But i.m come back is good ❤️
December 14, 2023
Reply from Smoothly
Hi Valencia, thanks for your review! We are happy to hear that Gut Support is working well for you! 🧡 Kind regards, Robin from Smoothly
Didn’t think it would work but love it
Didn’t think it would work, but I saw it coming by so often that I wanted to give it a try. Let me tell you….after one week I already saw a huge difference. I struggled with acne on my forehead a lot but this helped me.
I love snacking🤫 but with this I don’t have to forbid myself from anything, no diets or whatsoever.
I’m definitely going to order again
December 10, 2023
Reply from Smoothly
Hi Tessa, thank you for your reply! We are very happy to hear you already experience such positive results!! Enjoy your order 💛 Kind regards, Anna from Smoothly
The delivery info was very clear and it…
The delivery info was very clear and it was really quick (also no lies about ordering before 00.00 delivered next day).
All by all great!
December 13, 2023
Reply from Smoothly
Hi Anouk, thank you for your reply! We are very happy to hear your order was delivered quickly and you are satisfied with our service 🧡 Kind regards, Robin from Smoothly
Fast delivery
Fast delivery, great service. Now very excited to see the results! Can't wait for the smooth skin.
December 12, 2023
Reply from Smoothly
Hi Madelon, thankyou for your review! I'm very glad to hear that you are happy with our service! Let us know what you think of the product and results as well! Enjoy🧡 Kind regards Anna from Smoothly
?software linked to my bank taking £15…
There is software linked to this company / website when you order. They have an option that says 'deselect this box to opt in' - This then led to my bank being charged £15 a month extra for 6 months until Smoothly cancelled my subscription.
I have emailed them and they are refusing to refund me any money for clearly their mistake.
They have also attempted to get this review taken down. I will not be taking this review down unless I am refunded my unintended orders and the extra money taken from my bank.
I have seen other customers from smoothly experience the same result.
December 11, 2023
Unprompted review
Reply from Smoothly
Hi Alexander, I'm sorry to hear this. Unfortunately, those additional costs have nothing to do with us, as indicated in my email to you. Those deductions seem to be tied to an online company that goes under the name of Completesave. This company has no relation to Smoothly whatsoever.
You subscribed to our services yourself in July, and have since been receiving monthly shipments of Gut Support. As soon as you contacted us, which was only 6 months later, we stopped your subscription.
There are no other known cases of these deductions of £15 happening to any other customers. Your review is therefore simply not true. Once again, we are a legitimate Dutch small business of which all information is publically known. We are in no way affiliated with the company that has been deducting £15 from your account.
We are very sorry to hear that money has been wrongfully taken out of your account, but unfortunately, this has nothing to do with us. We hope you will be able to resolve this issue with your bank 🧡 Kind regards, Robin from Smoothly
Super product !
November 27, 2023
Reply from Smoothly
Hoi Kim, bedankt voor je review! Super fijn om te hore dat je zo tevreden bent! 💛 Groetjes Anna van Smoothly
Overall perfect service
Specification in your bucket before check out should be more clear, also in invoice, couldn’t see the taste. Overal very good service, fast delivery!
December 1, 2023
Reply from Smoothly
Hi Jess, thanks for your review! When ordering Gut Support in raspberry flavour, it says (raspberry) or (framboos) after the product in your shopping cart and in the confirmation email! If you order the lemon flavour it does not say this :) We are happy you are satisfied with our overall service! 🧡 Kind regards, Robin from Smoothly
Does what is says
Quick delivery, good price, product does what it says. Taste is ok.
November 23, 2023
Reply from Smoothly
Hi Sien, thanks for your review! We are glad you are happy with your order thus far! 🧡 Kind regards, Robin from Smoothly
Fast an Great Service
November 25, 2023
Reply from Smoothly
Hi, thanks for your review! We are happy to hear you received your order quickly and appreciate our service! Enjoy your order! 🧡 Kind regards, Robin from Smoothly
I will recommend this product to everyone
I will recommend this product to everyone. I see clear changes in my skin hair. Skin has become more radiant and hydrated and has a beautiful texture and glow. I have been using it for last half a year. My hairs have started growing and the breakage and shedding is stopped. So please buy it. It’s every worth trying.
November 17, 2023
Reply from Smoothly
Hi Karen, thanks for your review! We are so happy to hear about these amazing results from Holy Hair! We are glad our product works so well for you 🧡 Kind regards, Robin from Smoothly
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