Edit: I was promptly contacted and the issue was sorted so I've adjusted the rating now. Great customer service, just unfortunate the contact email on website was originally wrong. Origina... See more
Company replied
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See what reviewers are saying
Bought some products from here recently and the protection spray worked wonders when a mate of mine dropped his slush which splattered into my white trainers! Luckily the slush just wiped off and the... See more
Company replied
Ordered four boxes for my son. Assembly was really easy although we forgot the last step which meant the doors did not close perfectly. Anyway, customer service (Danielle) was very accommodating and... See more
Company replied
Ordered on the 8th of September and still waiting for my order on the 4th of October! I had to contact the seller for an update on my delivery and was informed that they were awaiting a delivery befor... See more
Company replied
Company details
Written by the company
SNEAK SPPLY is the solution to your sneaker care and storage problems. Display AND protect your most prized sneakers with our side-view SNEAK STACK display crates, then clean your kicks on the go with our travel cleaning kit: SNEAK CLEAN.
Contact info
United Kingdom
- Info@sneakspply.com
- sneakspply.com
3.1
Average
143 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High quality kit great customer service
These crates are very high quality and easy to put together. They look class when lit up especially when using black snd white crates mixed. The cleaning kit works very well and comes in a nice zipped pouch.
The company was very responsive to my queries so I am very happy with the products and the customer service
March 13, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Luke, Thank you very much for taking the time to leave such an amazing review! We are so pleased to hear you're happy with both your purchases, and our service! Make sure to send over a photo of your set up as we'd love to see your collection on display 🤩. Thank you so much again for the amazing support. We can't appreciate you enough!
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Alex knows the industry inside out and…
Alex knows the industry inside out and this really shines through in the customer service! Top quality products
April 12, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Rosie, thank you so much for the amazing review, and the kind words about Alex. Our number one priority is to make sure our customers receive the best experience possible, and we couldn't be happier to hear you're pleased with our service. Than you again for your amazing support!
Bought some products from here recently…
Bought some products from here recently and the protection spray worked wonders when a mate of mine dropped his slush which splattered into my white trainers! Luckily the slush just wiped off and the trainers were unharmed!! Brilliant products and excellent customer service. Would highly recommend 👍
April 14, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Lewis, thank you so much for taking the time to leave such an amazing review. I'm so pleased to hear that your trainers survived the spilled slush!!! Thank you again for putting your trust in us to help keep your trainers looking fresh!
Reply from SNEAK SPPLY
Hi Joe, Thank you for taking the time to leave such a great review. We are so pleased to hear you are happy with the crates, and find the building process easy! Thank you again for your amazing support 🙏
Great product and customer service
Great product and customer service. Highly recommend!
April 13, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Dale, thank you so much for taking the time to leave such a kind review. We are beyond pleased to hear that you're happy with both your purchase, and our service. We truly appreciate your support 🙏
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Unbelievable service as always
Unbelievable service as always, always use sneak supply always on time and never an issue.
April 10, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Nick, Thank you very much for the kind review. We are beyond pleased to hear that you're happy with our service! We value your continued support so much, and will try our hardest to continue to deliver you the best service possible 🙏
Top class customer service and a brilliant product.
Top class service and very quick shipment after pre-ordering. Will definitely be returning for more to add to the collection 👏🏻
April 13, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Rhys, Thank you so much for taking the time to leave such an amazing review. And we than you even more-so for your patience during our pre-orders. We are so happy to hear you're pleased with our service, and very much look forward to seeing you again, and see your display grow 🤩
Fantastic service
Fantastic service. The sneak crate unrivalled, will definitely order again
April 12, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi, thank you so much for taking the time to leave such a wonderful review. We are so pleased to hear you're happy with our service. We certainly look forward to seeing you again, and to see your display grow 🤩
Amazing service
Amazing product! Customer service out of this world and answered all of my many questions. My Creps have never been so well looked after!
April 3, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Becca, thank you so much for taking the time to leave such a kind review! So happy to hear your creps will be safe, secure, and better looked after! Thank you so much again for the amazing support 🙏
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🌟 Fantastic company and amazing …
🌟 Fantastic company and amazing products 🌟
Absolute game changer, Alex has his heart and soul in the industry!
April 13, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Dylan, thank you so much for taking the time to leave such an amazing review. We will make sure to pass the kind feedback onto Alex for you, as I'm sure he will be really pleased ☺️. Thank you again for your amazing support and we look forward to seeing you again, soon 🙏
The product is soo good
The product is soo good! Really happy with my purchase
April 13, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Danni, thank you so much for taking the time to leave such a kind review. We are beyond pleased to hear you're happy with your purchase! We really appreciate you're support, and look forward to hopefully seeing you again, soon 🙏
Reply from SNEAK SPPLY
Hi Henry, thank you so much for taking the time to leave such an amazing review! We are beyond pleased to hear you're happy with both your purchase and our service! Thank you again for your amazing support!
Best in the game!
Super easy to order online, delivered quickly, very impressed with product!
April 13, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi, thank you very much for taking the time to leave such an amazing review. We are so pleased to hear how happy you are with your purchase! Thank you again for the support and we look forward to seeing you again soon 🙏
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Best in the business!
April 13, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Martin, thank you so much for leaving such a kind review. We really do appreciate the amazing words, and the brilliant support. Thank you! 🙏
V2 crates very impressed
Ordered 20 V2 crates along with a cleaning kit and they both arrived perfectly on time. I was genuinly surprised at how easy they were to assemble and once they’re up they are a game changer! they have took my collection to a whole new level. will 100% be ordering more
April 13, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Nathan, thank you so much for taking the time to leave such an amazing review. We are so pleased to hear you're happy with your purchase, and look forward to seeing your shoes on display! 🤩
Second time I’ve purchased!
Second time I’ve purchased from Sneak Spply - the quality of items, service and product options are fantastic!
THANK YOU, THANK YOU, THANK YOU!
April 13, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Danielle, thank you so much for the kind review, and thank you even more so for your continued support! We are beyond pleased to hear how happy you've been with your purchases and we look forward to seeing you again!
Great product great service
Great product great service highly recommend!
April 13, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Jony, thank you so much for taking the time to leave us a review. We are beyond pleased to hear you're happy with both your purchase and our service!
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Great product and deffs worth the wait…
Great product and deffs worth the wait on the pre order ! thanks guys
March 18, 2024
Unprompted review
Reply from SNEAK SPPLY
Hi Michal, I hope you're well. The order you placed was for a pre-order which was stated on the website at the time of purchase, and is why you received a discount on your purchase. It was advertised this product wouldn't be shipped until late February. I'm really sorry if you'd missed this or didn't realise.
We'll be more than happy to offer you a full refund if you wish, please just email us at info@sneakspply.com
Alternatively, if you're happy to wait, all pre-orders will be shipped the same day we receive our restock, and you will receive a dispatch email with tracking once it's on its way.
I still have not received my order
I still have not received my order and that's been almost 3 weeks now.
January 29, 2024
Reply from SNEAK SPPLY
Hi Barry, I hope you’re well and thank you for your order!
However, the order you made is for a pre-order which specifies the expected shipping date before and after you purchased. I’m really sorry if you missed this. As soon as we receive our restock, all pre-orders will be shipped same day.
Although, if you are unhappy with the wait, we will be more than happy to refund you your money if you would prefer? Please just let us know and we can rectify this for you right away 😊
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