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See what reviewers are saying

Rated 1 out of 5 stars

Bought my warranty contract via work in March 2023 and paid off in March 2025. Now daughter heading to college and getting paper work ready to take with her and I go to download fresh copy and it says... See more

Rated 5 out of 5 stars

I called SnoopDrive because there was an issue with my policy. A tech glitch resulted in my policy being canceled - right before I needed service on my car. When I called SnoopDrive, Savanna ans... See more

Rated 1 out of 5 stars

I have had 2 warranties with Snoopdrive and had a good experience with them in the beginning but not recently. One of my warranties, I cancelled since I traded in that vechilce. I submitted all the pa... See more

Rated 5 out of 5 stars

SnoopDrive's digital process made the whole transaction much easier than I was expecting, I was literally finished in minutes. And not having to be on the phone with some salesperson while I decided... See more

Company details

  1. Auto Insurance Agency
  2. Insurance Agency

Written by the company

Here at SnoopDrive, we know cars — and we know you can’t afford to be without one. SnoopDrive provides a clear, simple way to save big on top-rated auto protection packages, defending your car and your wallet against unexpected repair costs. We offer the best extended warranties and auto protection products available at a compelling price. Our online application lets you purchase anytime, anywhere, from any device — without annoying calls or sales pressure. Above all, we work hard to earn and keep your trust — helping you protect your car, your pocketbook, and your peace of mind.


Contact info

3.1

Average

TrustScore 3 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 10% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

I was hoping to get "Premium Plus"…

I was hoping to get "Premium Plus" coverage but it is apparently not offered on my vehicle.. their "Essentials" coverage is comparable to my current policy so I will keep it but I hope I can qualify for one of their better coverage's in the future...

April 17, 2024
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Reply from SnoopDrive

Hi Aisha. Thank you for your review. We totally understand the disappointment when a vehicle does not qualify for higher coverage. Typically, high mileage vehicles will not be eligible for top-tier coverage. We hope that we can welcome you into the Snoop Family when the time is right!

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Rated 5 out of 5 stars

I purchased my policy over a year ago…

I purchased my policy over a year ago and now my sister just signed up. She was having trouble with checkout and they were able to troubleshoot her problem with the hour. Great customer service.

April 3, 2024
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Reply from SnoopDrive

Hi Reuben. Thank you for your positive review and for trusting our customer service team to resolve your issue. Technical problems happen from time to time, and we would never want that to prevent anyone from getting the best coverage available!

Rated 5 out of 5 stars

I have not used my policy yet but I can…

I have not used my policy yet but I can say thin is the most convenient service. I've used to get a warranty. They take the money out of my paycheck and the car I drive to work has a bumper to bumper coverage. This is cheaper than anything else I've seen too.

April 5, 2024
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Reply from SnoopDrive

Hi Gary. Thank you for your positive review! We try to offer the best coverage available at the best price possible for our customers. We are thrilled to hear this was affordable and convenient for you.

Rated 5 out of 5 stars

I had to claim recently and my mechanic…

I had to claim recently and my mechanic was dragging their feet on the repairs. I called their support line and spoke to Savanna. She answered all of my questions and helped me come up with a game plan.

March 26, 2024
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Reply from SnoopDrive

Hi Sasha. Thank you for your review. That is what we are always here for!

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Rated 4 out of 5 stars

So far i only had one minor issue with…

So far i only had one minor issue with filling claims but they rectified the issue. I have used the services three times and I have not had any issues with getting my vehicle repaired. I will continue using this warranty as long as I have the car.

March 14, 2024
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Reply from SnoopDrive

Hello Sandra! Thank you for your honest feedback. We wish every claim could go smoothly, but we are always here for you when things start to take a wrong turn. We appreciate your loyalty and support.

Rated 5 out of 5 stars

I took my truck to the local dealership…

I took my truck to the local dealership for engine trouble, the dealership wrote up a parts list and stated on the repair quote what was needed and why it was needed. They denied the claim at first because of an error i made on the mileage. I called SnoopDrive and they fixed it for me right away. The rest of the claim went without another issue. Thanks!

April 1, 2024
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Reply from SnoopDrive

Hi Anita. Thank you for your review! Mistakes happen, and I am glad we were able to get your policy updated quickly. We are glad to hear you were back on the road in no time.

Rated 4 out of 5 stars

Good news first- the extra benifits…

Good news first- the extra benifits included with my warranty saved me so much money. Like roadside assistance and rental assistance. I did think the claims process the first time took a little long.

March 21, 2024
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Reply from SnoopDrive

Hi Michael. Thank you for your honest feedback! The duration of the claims process depends on a multitude of factors, such as the type of repair/parts required, the responsiveness of your chosen repair facility, shipping/handling times for ordered parts, etc. We hold all of our Providers accountable for resolving claims in a timely manner, and feedback like yours helps us do so.

Rated 5 out of 5 stars

I don't know this when I was singing up…

I don't know this when I was singing up but they told me I can take my car to any mechanic of y choice and that is a huge relief. I am taking it to my Audi dealership on Monday.

March 27, 2024
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Reply from SnoopDrive

Hi Anthony. Thank you for your review! And yes, with our policies you can take your vehicle to any licensed repair facility of your choosing. Whether that be a dealership, repair chain, or even your local mechanic - the choice is yours. We appreciate your loyalty.

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Rated 1 out of 5 stars

The last post from the business is an…

The last post from the business is an outright lie. We were never contacted about being charge for the monthly service contract which we notified them of our desire to cancel their service contract before the payment was due at least a week before and they still charged us and they have never contacted us about the charge to date. Refund us back our money!!!!!! My advice to anyone wanting a service contract go with a company that does not use administrators to do their dirty work.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

SnoopDrive helped me through tough…

SnoopDrive helped me through tough times when my car was not in the best condition. Customer service was on point as well.
Well deserved 5 stars!

February 23, 2024
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Reply from SnoopDrive

Hi Jasmine. Thank you for your positive review, and for trusting SnoopDrive.

Rated 5 out of 5 stars

I did not read this well before signing…

I did not read this well before signing up and though i was buying car insurance. They let me know it was a service contract instead and i decided to keep it since it was so cheap and offered through my company.

March 19, 2024
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Reply from SnoopDrive

Hi Danika. Thank you for your positive review. Although we sometimes are mistaken for car insurance, we are glad to hear you saw the value in our product and gave us a chance!

Rated 5 out of 5 stars

I was at the local dealership to get a…

I was at the local dealership to get a check engine light checked, mind you I do all minor maintenance myself and log it appropriately. Sadly this check engine light dealt with my coolant pump and after checking it myself it seemed to be in working order, changed the fuse and was fine for a day before began showing my check engine light and figured it must be a short in some wiring. Well off to the dealership that was 10 mins from home after an overnight shift. And let me tell you it was initially an awful experience due to dealing with the initial dealership service advisor, I was able to get a hold of Savannah immediately who was able to speak with him and than spoke with me who ended up being on my side with the fact I felt like he was treating me rather rudely. She explained the process the same way I did and than was able to reassure me it was nothing I did wring but that I ended up with someone doesn’t my business of Snoopdrives business. I truly appreciate it very much with the quick work and immediate contact I was given from this company as well as standing up for me when I knew what my vehicle needed and knowing it will be covered under the warranty I purchased through Snoopdrive.

March 20, 2024
Unprompted review
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Reply from SnoopDrive

Hi Yvonne. Thank you for your review! We stand by our customers and their right to top tier service. We are glad we were able to step in and address the poor experience you were having with the dealership. We deeply appreciate your business and loyalty.

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Rated 5 out of 5 stars

I had a lockout situation in my…

I had a lockout situation in my driveway. I reached out to Roadside Assistance and within 45 minutes the technician showed up and I was in my truck quickly. The tech was friendly, efficient, and thorough. I did not have to pay extra for it because I have SnoopCare! I recommend SnoopDrive to everyone!!

March 9, 2024
Unprompted review
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Reply from SnoopDrive

Hi Stuart. Thank you for your review! While we are sorry to hear about your trouble today, we deeply appreciate your trust in us to get it resolved quickly.

Rated 5 out of 5 stars

I've had to use my policy twice and both…

I've had to use my policy twice and both times the process was pretty seamless. There was no hassle and my repairs were covered. Highly recommend.

March 5, 2024
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Reply from SnoopDrive

Hi John. Thank you for your positive feedback. We are glad to hear that your policy has come in handy and kept you on the road, hassle-free!

Rated 5 out of 5 stars

Definitely recommend!

After being nervous about prices I was being quoted at the dealership, I discovered Snoopdrive. They made it easy to compare prices versus what I was initially quoted at the dealership. The process of signing up was seamless and efficient. I was able to find a warranty that fit my needs at a fraction of the cost I was originally quoted. Highly recommend Snoopdrive!

August 24, 2021
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Reply from SnoopDrive

Hi Cristy. Thank you for your review! We appreciate you being a loyal customer and we hope the journey has been mutually beneficial.

Rated 5 out of 5 stars

SnoopDrive easy to navigate with great prices…

SnoopDrive provided an easy to navigate online process with great prices. I found them from my employer and purchased a contract to cover my mom's classic town car. It recently had an AC issue - they were easy to work with and covered the compressor and other parts. Best deal out there for a car warranty.

August 23, 2021
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Rated 5 out of 5 stars

I've had some crazy auto repair bills…

I've had some crazy auto repair bills in the past (steep hills and clutches don't mix), so I already knew I needed an extended warranty. But two things sold me on SnoopDrive: it was incredibly easy and I saved a ton of money. Great experience, great price, and a big relief to know my car is covered. Highly recommended!

August 20, 2021
Rated 5 out of 5 stars

SnoopDrive is Amazing

SnoopDrive is Amazing! I was shopping online for and extended warranty for my car. I had to fill out my personal information just to get call after call from providers trying to sell me, it was so frustrating, I almost gave up. I found SnoopDrive and decided to check it out. On the site I was guided through a simple automated process with no sales pressure AND saved hundred on the contract. This is how the process should be. Thanks SnoopDrive

August 20, 2021
Rated 5 out of 5 stars

Fast, affordable and convenient

SnoopDrive was such a fast and easy process compared to other companies and I liked that it was 100% online. I did shop around a bit but found that this was also the best deal and saved me a lot of money compared to others.

August 20, 2021

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