Bought my warranty contract via work in March 2023 and paid off in March 2025. Now daughter heading to college and getting paper work ready to take with her and I go to download fresh copy and it says... See more
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See what reviewers are saying
I called SnoopDrive because there was an issue with my policy. A tech glitch resulted in my policy being canceled - right before I needed service on my car. When I called SnoopDrive, Savanna ans... See more
I have had 2 warranties with Snoopdrive and had a good experience with them in the beginning but not recently. One of my warranties, I cancelled since I traded in that vechilce. I submitted all the pa... See more
SnoopDrive's digital process made the whole transaction much easier than I was expecting, I was literally finished in minutes. And not having to be on the phone with some salesperson while I decided... See more
Company details
Written by the company
Here at SnoopDrive, we know cars — and we know you can’t afford to be without one. SnoopDrive provides a clear, simple way to save big on top-rated auto protection packages, defending your car and your wallet against unexpected repair costs. We offer the best extended warranties and auto protection products available at a compelling price. Our online application lets you purchase anytime, anywhere, from any device — without annoying calls or sales pressure. Above all, we work hard to earn and keep your trust — helping you protect your car, your pocketbook, and your peace of mind.
Contact info
300 Spectrum Center Drive, Suite 400, 92618, Irvine, CA, United States
- (949) 504-5441
- help@snoopdrive.com
- snoopdrive.com
3.1
Average
88 reviews
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Swift claim approval with no…
Swift claim approval with no complications. The coverage is excellent, and the customer support is consistently helpful.
September 15, 2024
Reply from SnoopDrive
Hi Seraphim. Thank you for your positive review! We are always here to help.
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I've received grievances
I've received grievances, and in my opinion, their guidelines are fully clear if examined thoroughly. I followed this approach and faced no difficulties with reimbursements for either of my two cars.
September 14, 2024
Reply from SnoopDrive
Hi Nicholas. Thank you for your positive review! We understand that policies can be complicated and appreciate the positive feedback.
I find great peace of mind knowing I'm…
I find great peace of mind knowing I'm covered, though I haven't needed to use it yet. I'll update my review if I ever file a cliam.
August 26, 2024
Reply from SnoopDrive
Hi Johnny. Thank you for your positive review! We are here if you ever need us.
Very easy to use
Very easy to use , Support was available in no time🔥
September 23, 2024
Unprompted review
Reply from SnoopDrive
Hi Earl. Thank you for your positive review! We appreciate your loyalty.
Reply from SnoopDrive
Hi Elis. Thank you for your positive review! We are glad you had an easy experience on our website.
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I was almost mad and wanted to give…
I was almost mad and wanted to give them 1 star, gone through reviews someone suggested that send them an email if you wat fastest response. And was right they apologized and instantly assisted me.
September 16, 2024
Reply from SnoopDrive
Hi Adam. Thank you for your review! We appreciate your patience, understanding and customer loyalty.
Talked with Savanah and she was nice…
Talked with Savanah and she was nice and responded to all my queries.
I felt safe and trusted them, SnoopDrive didn't disappointed me.
September 16, 2024
Reply from SnoopDrive
Hi Tyeshia. Thank you for your positive review and for trusting SnoopDrive!
Reply from SnoopDrive
Hi Rodriguez. Thank you for your positive review. We are happy to hear you're back on the road!
A VIN error initially denied my claim
A VIN error initially denied my claim, but customer service was prompt in resolving it for a successful approval.
September 12, 2024
Unprompted review
Reply from SnoopDrive
Hi Marian. Thank you for your positive review!
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Wanted Premium Plus but settled for…
Wanted Premium Plus but settled for 'Essentials' due to availability. It's adequate but I'm looking for more next time.
December 4, 2023
Reply from SnoopDrive
Hi Michael. Thank you for your review! As much as we would love to, sometimes, we cannot offer the level of coverage for your vehicle that you may be looking for. Factors such as the age and mileage of the vehicle are often the cause. We appreciate your trust in our business regardless.
The finest auto protection plan you…
The finest auto protection plan you ever own. Their service is outstanding.
September 3, 2024
Unprompted review
Reply from SnoopDrive
Hi Juan. Thank you for your positive review!
Took time to get my claim approved
Took time to get my claim approved, a bit slow however they paid to fix my car twice! So A+
September 2, 2024
Reply from SnoopDrive
Hi Kai. Thank you for your positive review!
The person I talked to was…
The person I talked to was knowledgeable and answered any questions I had but the policy didn't cover all the items for the repair. The covered items were basic.
August 27, 2024
Reply from SnoopDrive
Hi Noah, thank you for your review! We totally understand your disappointment, and it is always our goal to offer the most comprehensive coverage available for any vehicle at the best price! It sounds like we were only able to offer Powertrain coverage for your vehicle, which can be the case for high-mileage and older cars.
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Send them an email if you want the…
Send them an email if you want the fastest response, phone number is just an answering machine.
August 15, 2024
Reply from SnoopDrive
Hi Omar. Thank you for your positive review. We prefer to help our customers digitally, via web chat our email to speed up resolution times. However, we are happy to give anyone a call if you prefer!
Fast service but reimbursement process…
Fast service but reimbursement process was pain!
July 22, 2024
Reply from SnoopDrive
Hi Ethan. Thank you for your positive review. We understand the reimbursement process can take longer than desired, however, we appreciate your high rating of our service!
Like the price and coverage.
August 11, 2024
Reply from SnoopDrive
Hello Ronaldo! Thank you for your positive review.
Reply from SnoopDrive
Hi Freya, thank you for your honest review! Sometimes, claims can only be approved partially and not in full. It sounds like that was your experience and we truly apologize for any inconvenience this caused. Unfortunately, anything outside of the scope of the policy will not be approved and paid for. We are ultimately glad you were able to get back on the road!
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I have not had any repairs or claims so…
I have not had any repairs or claims so I don't have anything to say!
August 11, 2024
Reply from SnoopDrive
Hello Guy! Thank you for your positive review.
I work for the government and they sent…
I work for the government and they sent me a link to sign up; When I decided to enroll it was easy to do and use.
August 30, 2024
Reply from SnoopDrive
Hello Maya! Thank you for your positive review and welcome to SnoopDrive.
The credit offered for rental cars is…
The credit offered for rental cars is not high enough considering how long my repair took but that is not snoops fault, just wish it was higher....
July 28, 2024
Reply from SnoopDrive
Hello Melody! Thank you for your positive review. We understand that rental rates can fluctuate by location and may not cover 100% of your rental bill. We appreciate your understanding and your continued business with SnoopDrive.
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