Overall great service. Great price Some difficulty on delivery due to our location which were dealt with very professionally by the Snowdon Timber team. Really impressed. This is our second p... See more
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Review summary
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Reviews shaping this summary
New customer to snowdon timber but this is now my 'go to for timber'! Every time I've visited Adam has gone out his way to help and advice me, always curtious and genuinely helpfull!
Company replied
Fantastic service, extremely helpful guys.From the ordering right through to the despatch. Very good deals on lots of timber and quick efficient service. Ordered and sorted within the hour. Highly... See more
Company replied
Snowdon Timber could not have been more helpful. The firm chased my non delivery and replaced my order. The timber was delivered and I could not be happier. The timber is in first class condition. Thi... See more
Company details
- Lumber Store
- also in
- Garden Building Supplier
- Garden Furniture Shop
- Home Improvement Store
- Landscaping Supply Store
- Wood Supplier
Written by the company
Snowdon Timber Products is a North Wales-based timber merchant supplying customers across the UK. Operating from our Bangor and Mochdre depots, we stock a wide range of timber and landscaping products, including decking boards, sleepers, cladding, flooring, sheet materials, battens, and more. Customers can shop directly through our website, snowdontimber.co.uk, as well as through leading marketplaces including Amazon, eBay, B&Q Marketplace, and Tesco Marketplace. We pride ourselves on offering competitive pricing, fast dispatch, and friendly customer service. Whether you are a trade professional or a DIY customer, our team is always happy to help with advice on timber grades, treatments, sizes, and product selection. At Snowdon Timber, we understand that timber projects can sometimes be confusing, so if you need support before or after ordering, our team is here to help.
Contact info
3a, Llandygai Industrial Estate, LL57 4YH, Bangor, United Kingdom
- 01248 305530
- info@snowdontimber.co.uk
- snowdontimber.co.uk
4.3
Excellent
299 reviews
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Replied to 100% of negative reviews
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the quality at the product was great…
the quality at the product was great and delivered them to me for a small fee will definitely be using again
April 27, 2023
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We bought a bag of kiln dried softwood…
We bought a bag of kiln dried softwood logs to burn on our open fire. They were difficult to catch light and spat a lot of sparks. It would seem that the kiln drying process was not effective.
April 25, 2023
Reply from snowdontimber
Dear Mr L,
Thank you for bringing your concern to our attention. We're sorry to hear that you've experienced issues with spitting while burning softwood on your open fire.
It's important to note that even when softwood firewood is properly dried, it can still have a tendency to spit and pop due to the nature of the wood. This is because softwood contains more resin than hardwood, which can create pockets of trapped gas that can cause the wood to burst or crackle when it's burned.
While this spitting can be a nuisance, it's a common occurrence when burning softwood, and it's not necessarily a sign that the wood is damp or of poor quality. However, to minimize spitting, we recommend using a fireplace screen or guard to prevent embers from escaping and causing any damage.
If you have any further concerns or questions about the firewood you purchased or any issues related to burning softwood on an open fire, please don't hesitate to contact us. We're always happy to help and provide advice.
Thank you for choosing our company, and we hope to have the opportunity to serve you again in the future.
Best regards,
Snowdon Timber
Great service & product
First class service from order to delivery! High quality Garden Love Seat purchased & set up in garden by delivery driver. Lots of great compliments from my neighbours too. Would recommend Snowdon Timber products & all their lovely helpful staff. Five stars ⭐️ ⭐️ ⭐️⭐️⭐️
April 11, 2023
Reply from snowdontimber
Thank you very much for your review , Thelma!
great company malcolm cooper angelsey building services
Been using Snowden for a year now. Find that they have everything I have needed. For me as a building company. I could not ask for more, prices are great as well as the quality.
April 14, 2023
Unprompted review
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Only downside was the order arriving…
Only downside was the order arriving too quickly (within hours), rather than when expected.
March 28, 2023
Prompt delivery from friendly helpful…
Prompt delivery from friendly helpful staff- great company 👍
March 13, 2023
Brilliant company value for money and…
Brilliant company value for money and early delivery
March 10, 2023
Very happy
Excellent price and quick delivery. Will be buying from again in the near future.
March 10, 2023
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Excellent service
January 19, 2023
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Snowdonia timber Mochdre
Ordered online Sunday and delivery arrived 10am on the Monday, very fast delivery, friendly delivery driver, good quality wood, very happy with whole process and would recommend this company
January 9, 2023
Very helpful member of staff who knew…
Very helpful member of staff who knew his stuff.
January 12, 2023
Check the logs on delivery
Received a large bag of kiln dried softwood logs. Unfortunately, when the logs arrived they were far from kiln dried, they were seasoned for a short period at best, and unusable. I Contacted Snowdon Timber and they were very quick to apologise and highlight that this must have been a mixup at the yard. They have since refunded me for the order. This would have been a 1* review based on what I received, but the customer service was pretty good.
December 13, 2022
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Great service
December 14, 2022
Good feedback and kept well informed…
Good feedback and kept well informed about delivery date and time. Very helpful and friendly delivery driver. Excellent wood now burning well in my wood burner 😄
December 16, 2022
We have just received our first…
We have just received our first delivery from Snowdon timber since they took over from N Wales Prwmier timber. Very happy with my delivery, and the driver was very helpful. I will be ordering again for January.
Thank you Snowdon timber.
December 12, 2022
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