Snus24 Reviews 1,114

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the fast delivery service, often noting that orders arrive quicker than expected, even for international shipments. People are also very satisfied with the wide selection of products available and the competitive pricing, finding excellent value for their money. The ordering process is described as easy and straightforward, and the customer service is frequently highlighted as exceptional. However, some customers experienced issues with delayed deliveries, with packages sometimes remaining in transit for extended periods without updates. A few people also reported difficulties with customer support responsiveness and problems with orders not being shipped or items missing from their packages. Additionally, some consumers mentioned unexpected customs charges and delivery fees, which increased the overall cost.

What people talk about most

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast and quick... See more

Order

Reviewers highlight positive aspects of order. Customers praise the ease of ordering and the fast shipping,... See more

Product

Customers had positive experiences with product. Reviewers praise the delicious snus, wide range of choices,... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and low prices for a wide... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been ordering from Snus24 for a couple years now and my experience has been excellent. There's a huge range of products and low prices. The only issue I have is receiving no response when I a... See more

Rated 5 out of 5 stars

I found Snus24.com to be an easy and straightforward website to use. The layout is clean, and it’s simple to browse and pick the products I want. Pricing is competitive, and they offer a solid selecti... See more

Rated 5 out of 5 stars

Snus24 deserve 6 stars! My ordering process through to receiving my order in Australia in record time has nothing but exceptional. Their support team responded promptly, were friendly and shipped my o... See more

Rated 5 out of 5 stars

Perfect, fast service. If you’re in the UK, it’s best to order no more than six tins at a time. Larger quantities can attract attention at customs, and because snus is often misunderstood, duty... See more


Company details

  1. Tobacco Shop

Written by the company

Snus24 are selling high quality snus online worldwide since 2013.

Snus24

Written by the company

Snus24 works with high quality products and speedy shipments. We focus on satisfying our customers by providing the best service. Our customers are our first priority. We take full responsibility for our products. Our vision is first and foremost to deliberately work with sustainability, also engage hand in hand with a long term profit. We aim for our customers and other parties to feel safe and confident with us and the business we conduct.

Fresh products guaranteed.

Fresh snus, we guarantee it!

We always guarantee fresh products with high quality.

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic selection and fast delivery (UK)

I've been ordering from Snus24 for a couple years now and my experience has been excellent. There's a huge range of products and low prices. The only issue I have is receiving no response when I ask a question via the contact form.

I'm in the UK and order every month or two, and the longest I've waited for delivery is 3 days. Everything is declared accurately for customs. I've only had an order held by customs once but that was a while back when they declared the contents differently.

Highly recommend snus24, they're the only place I buy snus now.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

I never heard of this site

I never heard of this site, and new to ordering snus online, I was definitely feeling weird about ordering. But, it came fast, faster than expected, and cheaper. They definitely have more stock than other sites. So I will be back. Thank You

October 17, 2025
Rated 5 out of 5 stars

Great experience!!

Great prices, super fast shipping, my order was delivered with no issue and the products that arrived were exactly what I ordered. Im very happy with Snus24 and will definitely be ordering again!!

October 10, 2025
Rated 5 out of 5 stars

Snus24 deserve 6 stars!

Snus24 deserve 6 stars! My ordering process through to receiving my order in Australia in record time has nothing but exceptional. Their support team responded promptly, were friendly and shipped my order very quickly. Tracking was available almost immediately and the order was correct and exactly what I wanted. Highly recommended and I can't wait to make my next order with them 🤩

October 3, 2025
Rated 5 out of 5 stars

Super Service

A superb, simple selection and service from Snus 24. Postage was very reasonable and delivery was very prompt. Thanks

August 28, 2025
Rated 5 out of 5 stars

Great service and fast shipping

Great service and fast shipping. I received my order, here in the US, less than a week from ordering. Great selection of products (although a lot were sold out), but still - excellent packing, shipping, and service on my order.

August 28, 2025
Rated 1 out of 5 stars

Delivery and customs charges to the UK

Delivery and customs charges to the UK. Beware. You will end up paying a lot more if you include customs and delivery charges. I feel like an idiot paying more and waiting for delivery which has taken over a week.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

I've used this seller for over 2 years…

I've used this seller for over 2 years now. I order small regular shipments. I rarely have to wait more than 5 working days and so far ive never had an issue.

Good price, great selection always

It's a definite 5 stars from me

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Easy shopping and fast shipping

I found Snus24.com to be an easy and straightforward website to use. The layout is clean, and it’s simple to browse and pick the products I want. Pricing is competitive, and they offer a solid selection. I was especially impressed with the fast shipping — my order arrived quicker than expected. Overall, a great experience and I’ll definitely be ordering again.

July 17, 2025

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