SnusMe.io Reviews 

3,727
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 959 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast shipping, often noting quick international deliveries. Many appreciate the extensive selection of brands and flavors, finding options not available elsewhere. Pricing is frequently highlighted as excellent, offering savings even with shipping, and product quality is highly regarded. The ordering process is also found straightforward, with complete, well-protected orders. However, some customers occasionally received incomplete or incorrect orders, or noted product freshness concerns like short best-by dates. While the company often addresses shipping issues, some reviewers experienced delays or problems with packages due to customs or specific carriers.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the extremely... See more

Product

Clients share positive opinions on product, highlighting a great selection of brands, flavors, and strengths,... See more

Order

Customers generally report positive experiences with their orders, highlighting smooth checkout processes,... See more

Price

People report positive experiences with price, often highlighting competitive and unbeatable pricing, even... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the fresh products, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A huge range of brands and flavours and extremely fast shipping. I live in Australia and require a prescription to order their products. I uploaded my script to their website when ordering and had no... See more

Company replied

Rated 5 out of 5 stars

They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more

Company replied

Rated 5 out of 5 stars

ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more

Company replied

Rated 5 out of 5 stars

shipping fees are higher with this company but it’s worth it when my package arrives in two days instead of 10-30 days like other companies that claim items will arrive to USA in 3-5 days but never do... See more

Company replied


Company details

  1. Tobacco Shop
  2. e-Commerce Service

About SnusMe.io

Written by the company

SnusMe.io is the current global SnusMe store, operated by Setas Group AB in Lidköping, Sweden. We specialise in tobacco-free nicotine pouches for adult customers and offer more than 600 products across a wide range of brands, strengths, flavours, and formats.

Customers can browse by brand, flavour, strength, and pouch type, with international shipping available to eligible countries. Orders are normally dispatched within 24 hours using express carriers such as FedEx and UPS, although delivery times may vary depending on destination, customs processing, and local regulations.

SnusMe.io replaces our previous snusme.com store as our international platform. We are currently merging the old snusme.com Trustpilot profile into this new SnusMe.io profile so that customers can find the correct and up-to-date place to review us.

For support, order questions, or tracking help, contact us at support@snusme.io.

SnusMe.io is intended only for adults of legal nicotine age.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.6

All reviews

(3,727)

906 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to order from

Great company to order from. Have ordered several times from them. Highly recommend.

May 1, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Coming back multiple times means a lot to us, thank you! And thanks for spreading the word.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Decent price and quick delivery despite…

Decent price and quick delivery despite my country's hostile relationship with the rest of the world.

April 30, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

We do our best to get orders through regardless of what's going on at the borders! Glad the price and speed hit the mark, and thanks for the review.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

came ealier than expected

came ealier than expected. Good quality

May 1, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Even better than expected, love to hear it! Thanks for taking the time to leave a review.

All the best,
SnusMe Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery

April 29, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Always great to hear the order got there quickly. Hope you enjoy your products!

Best,
SnusMe Team

Rated 2 out of 5 stars

Several lids were open

Several lids were open, and the box was filled with a foul odor. I would appreciate more careful shipping in the future.

April 30, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

That's not at all the experience we want you to have, and we're sorry the order arrived in that condition. Loose lids and a bad smell suggest something went wrong during packing or transit. Please reach out to our support team at support@snusme.com and they'll make sure this gets sorted out for you.

Kind regards,
SnusMe Team

Rated 5 out of 5 stars

Super fast shipping!! Excellent price!!

Order shipped fast! It made it from Sweden all the way to the states in under a day! Customs hold didn’t take too long only about four days and two of those days was over the weekend so technically, the package was only held in customs for two days which was awesome! The pouches arrived very fresh, and the prices are good zero complaints. I would highly recommend Snusme for authentic pouches you can’t find here in the states. Warning if you’re ordering to the states, your package Will be held by customs. I got lucky with only two days but times can vary. I’ll order it to the states are shipped duty paid so you won’t have to worry about extra fees for customs release snusme handles all of it but even with that your package is still not 100% guaranteed all in all I took a risk and it paid off I would highly recommend them and definitely will be ordering again!

April 28, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

What a thorough review, thank you for that. Sweden to the states in under a day on our end is something we're proud of, and only two business days in customs is a great result. Really appreciate you sharing the details about the process for other US customers, that's super helpful. Glad the pouches arrived fresh and we look forward to your next order.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

Great selections

Great selections. Shipping was slow and even slower bc of customs.

April 29, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad you're happy with the selection. We're sorry the shipping took longer than expected, customs processing times can unfortunately vary and add extra days beyond our control. We hope the products made the wait worthwhile.

Warm regards,
SnusMe Team

Rated 5 out of 5 stars

Good

Fast shipping

April 28, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad to hear that the shipping was speedy. Thanks for the review.

All the best,
SnusMe Team

Rated 5 out of 5 stars

Excellent shipping, excellent timing

I received all of my order in as timely of a manner as was possible by the snusme team. All of the required US import labels were present, and the packaging of the shipment was well constructed.

April 29, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad everything arrived on time and in good order. We put care into making sure shipments are properly labeled and well packaged, so it's great to hear that came through. Thanks for the detailed review.

Best regards,
SnusMe Team

Rated 1 out of 5 stars

I did not reveice 9 of my tins

I did not reveice 9 of my tins. I received 21 apple mint tins and paid for 30. All of the Killa spearmint were received.

April 27, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

We're sorry to hear about the missing tins. That's not acceptable and we want to make it right. Please reach out to us at support@snusme.com with your order details so we can look into this and get it sorted for you.

Kind regards,
SnusMe Team

Rated 5 out of 5 stars

Great experience

Received my order in perfect condition. Took 6 days from Sweden to Canada. Would highly recommend. Will be ordering from here again without hesitation

April 28, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Six days from Sweden to Canada is a great result. Thanks for the recommendation, we look forward to your next order.

Kind regards,
SnusMe Team

Rated 1 out of 5 stars

Fake zyns

Fake zyns, found out since the WR code doesn’t work and is off center.

April 27, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

We understand the concern, and we take product authenticity very seriously. Just to clarify, the code on the can isn't actually a QR code but a track and trace code, which requires special scanning equipment and won't work with a regular phone camera. As for the off-center placement, that can occasionally happen due to manufacturing variations during production. We only sell legitimate products sourced directly from trusted suppliers, so you can feel confident about what you've received. That said, if you'd like us to look into your specific cans further, please don't hesitate to reach out at support@snusme.com and we'll be happy to help.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Fast delivery to US!

April 27, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Always great to hear the US deliveries are arriving quickly! Thanks for the review.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

Quick shipping

Quick shipping, Good packaging, Notifications system. Company is amazing! Cheers!

April 27, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad the whole experience from packaging to notifications was on point! Thanks for the kind words.

Warm regards,
SnusMe Team

Rated 5 out of 5 stars

Review

There was big snus selection, and delivelry time was good.

April 27, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Great to hear the selection hit the mark and that your order reached you quickly. We work hard to keep both the range and the shipping on point, so that's good to know!

All the best,
SnusMe Team

Rated 5 out of 5 stars

Easy ordering

Easy ordering, fast delivery. Great price.

April 27, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

That's the trifecta we're always going for: smooth ordering, quick delivery, and prices that make sense. Really glad it all came together for you!

Cheers,
SnusMe Team

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