I ordered from them in mid September said my order was being packaged then heard nothing more I’ve contacted them multiple times and heard nothing back
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I bought from this company 2 times, first time was perfect, the next order I made was 3 months ago, I have sent many emails trying to get a refund, tracking number or even just if it got seized at cus... See more
Edit: Customer Support figured out my situation and got everything settled. Extremely grateful and will definitely continue to order from here. Used this company for awhile and everything was alway... See more
Always cautious when purchasing anything through Instagram ads but this company is class, messaged the Instagram account with a few questions and had response within an hour. Great selection of flavou... See more
Company details
Written by the company
Snus Town is one of the United Kingdoms most trusted nicotine pouch supplier. We offer fast, cheap deliveries of fresh Nicotine pouches internationally. Stocking the most popular brands and flavours there is. Our goal is to help people world-wide quit smoking with a healthier, smoke-free alternative. Order online at snustown.co.uk and it will be delivered to your front door within just a few days.
Contact info
United Kingdom
- support@snustown.co.uk
- snustown.co.uk
Hasn’t replied to negative reviews
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Great customer service
Great customer service, fast shipping and delievery. Provided a free pod after my first couple orders. Will be shopping again !
Great Products with different selections
Great Products with different selections. Customer Service is excellent and response is very quick. Seller is very patient and answers all your questions. Also, very quick delivery.
Customer service was really helpful
Customer service was really helpful. Product arrived on time and exactly what I wanted
Very good customer service and always…
Very good customer service and always helpful would recommend 👍
Highly recommend coming to snus town…
Highly recommend coming to snus town for your nicopods with a wide range of selection. Good pricing and customer service!!
Fast delivery
Fast delivery, cheap pods and a wide variety of brands. Also left me a free lolly and thankyou card.
Elite snus
Rapid delivery time, I always get my delivery the next day no matter what, great customer service and quick response time also the loyalty program will do me nicely in the future top tier snus aswell always fresh.
Highly recommend Snus Town for your…
Highly recommend Snus Town for your nicotine pouch needs, great customer service with quick delivery. Amazing selection of products to choose from.
Great customer service
Great customer service, fast delivery and a great selection of pods.
Really good product
Really good product, really liked the flavour I got too. Definitely going to come back for more! Good job guys 👌🏽
Highly recommend Snus Town for your…
Highly recommend Snus Town for your nicotine pouch needs, great customer service with quick delivery. Also an Amazing selection of products to choose from !
Highly Recommend Snus Town!
Excellent customer service and high quality, couldn’t ask for anything better. Pricing is very good with many products available and delivery is on point. Highly recommend for others to use.
Amazing service
Amazing service, great snus with a huge range I haven’t seen anywhere else in the UK!
Have frequently left me a free pod.
Great stuff
Highly recommended
Highly recommended, customer service was excellent and easy to communicate with. Arrived on time and packaging came in great condition!
Super simple website with great…
Super simple website with great products and good service.
Highly Recommend!
Great customer service received my order quick and the products are quality would highly recommend!
Elite Seller and Products
Always cautious when purchasing anything through Instagram ads but this company is class, messaged the Instagram account with a few questions and had response within an hour. Great selection of flavours and strengths, ordered a 150 mg iceberg and it was unreal, legs were gone for a while but if yours don’t you’re doing it wrong. Stella company and my new go to before big weekends for sure
prices are amazing and quick delivery
prices are amazing and quick delivery, would buy from here 100 times more
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