I ordered from them in mid September said my order was being packaged then heard nothing more I’ve contacted them multiple times and heard nothing back
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I bought from this company 2 times, first time was perfect, the next order I made was 3 months ago, I have sent many emails trying to get a refund, tracking number or even just if it got seized at cus... See more
Edit: Customer Support figured out my situation and got everything settled. Extremely grateful and will definitely continue to order from here. Used this company for awhile and everything was alway... See more
Always cautious when purchasing anything through Instagram ads but this company is class, messaged the Instagram account with a few questions and had response within an hour. Great selection of flavou... See more
Company details
Written by the company
Snus Town is one of the United Kingdoms most trusted nicotine pouch supplier. We offer fast, cheap deliveries of fresh Nicotine pouches internationally. Stocking the most popular brands and flavours there is. Our goal is to help people world-wide quit smoking with a healthier, smoke-free alternative. Order online at snustown.co.uk and it will be delivered to your front door within just a few days.
Contact info
United Kingdom
- support@snustown.co.uk
- snustown.co.uk
Hasn’t replied to negative reviews
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packaging came pristine and the snus is…
packaging came pristine and the snus is top-tier. i had an issue with shipping and it took longer then expected which i see quite a lot with this company not gonna lie. however, their customer support was really professional and responded rapidly at all times of the day which was surprising. i recommend they change the shipping couriers and add tracking as the current one seems to be unreliable. if it wasn’t for this fact i would have rated the company 5 stars. overall, super professional and responded fast to my emails. i am definitely purchasing again and would highly recommend
Great flavours
Class definitely recommend all the good…
Class definitely recommend all the good pods and the hard to get ones to
Highly recommend snus town fast…
Highly recommend snus town fast deliveries and a great variety of snus
Amazing customer service
Amazing customer service, fast delivery all round good experience purchasing.
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