Terrible experience. Do not trust this store! They are not replying to emails or facebook messages. After 8 days they sent the order, no message within the package but still not dealing with my actual... See more
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I love the website and the products on offer are amazing and all the brands are exactly what I love but it's hard for me to give a great review at this stage as I'm pretty disappointed that it's alre... See more
Horrible company, never ships products, doesn't answer emal
Item is marked and the quality is not comparable to the price.
Company replied
Company details
Contact info
85 Victoria Road, Devonport, 0624, Auckland
- 09 446 6960
- info@sobeaubaby.com
- sobeaubaby.com
1.1
Bad
191 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Terrible experience
Terrible experience. Do not trust this store! They are not replying to emails or facebook messages. After 8 days they sent the order, no message within the package but still not dealing with my actual issue in that the item wasn't 40% off as advertised. I have paid $250 instead of the 40% off price and they are refusing to reply to me. I would like to return it as I can't afford that price but I'm worried if I send it back I'll never see my money again. Would be great if they could get back to me - honestly the most terrible customer service. I've tried calling too and the call is getting rejected.
March 28, 2025
Unprompted review
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Awesome service and quality products
May 8, 2018
Unprompted review
Becs is soooo good at communicating and…
Becs is soooo good at communicating and discussing options with customers. And store products are beautiful and excellent quality. Would highly recommend to others.
May 8, 2018
Unprompted review
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Love shopping online at so beau baby…
Love shopping online at so beau baby awesome products and best service around
❤️❤️❤️❤️❤️
May 3, 2018
Unprompted review
Great customer service
Great customer service, quick delivery and very happy with my new baby bag. 🌞
May 3, 2018
Unprompted review
Amazing products and impeccable…
Amazing products and impeccable service! Can’t say enough about So Beau Baby! ❤️
May 1, 2018
Unprompted review
Fast service
Fast service, easy website to use and pay by lay buy which is awesome, beautifully wrapped and boxed like getting a present!
April 11, 2018
Unprompted review
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I love everything on this website
I love everything on this website. All my purchases have been gorgeous and the staff are lovely. I’m a big fan!
April 10, 2018
Unprompted review
A new fave!
Love my experience ... my package arrived a day after ordering, beautifully wrapped with a handwritten note. I really appreciate the nice little touches. A new favourite store for me.
April 6, 2018
Unprompted review
I love So Beau Baby's project
I love So Beau Baby's project. None of products they sell, I can get from other NZ shops.
April 3, 2018
Unprompted review
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Thanks Beau Baby
Prompt delivery with a thank you card, so nice and unexpected! The baby bag is awesome too! Thanks Beau Baby :)
March 13, 2018
Unprompted review
When I had an issue with a delivery…
When I had an issue with a delivery Becs went out of her way to solve the problem
March 13, 2018
Unprompted review
The best!!
The best!!! super fast delivery and the packaging made my day xx
March 12, 2018
Unprompted review
Always an awesome range
Always an awesome range, quick delivery and loyalty points you can spend each purchase which is amazing! Love your work!
March 12, 2018
Unprompted review
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Love shopping at So Beau Baby
Love shopping at So Beau Baby, customer care is outstanding and the quality of the products is they sell is great. Super fast shipping and also fast at responding to messages. Keep up the good work
March 12, 2018
Unprompted review
Wonderful company
Wonderful company with a beautiful range of products.
March 7, 2018
Unprompted review
Great service and communication
Great service and communication, along with beautiful products! The only downfall would be they sell out so quickly due to sort after items. Thanks for service
March 4, 2018
Unprompted review
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