Bought from before multiple times, and shipping was fast, but now they have sent me the wrong item. Tried emailing and calling, but no one is picking up. Let's see how this gets resolved.... Will... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered from Socal on two occasions now for some Yeti products (including a new, popular release). The customer service I’ve received has been top notch! Delivery is also extremely quick and reliable... See more
Had difficulty with my PayPal so called up to enquire about a yeti cooler. The guy on the phone was super helpful 10/10 customer service. Delivery arrived in less than 24 hours! Highly recommend and... See more
Parcel came quickly (2 days), in great condition and I didn't have any issues with their website. Allowed me to buy an item for my partner that I struggled to find anywhere else online. All round good... See more
Company details
Written by the company
We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.
Contact info
Third Avenue, SO15 0JX, Southampton, United Kingdom
- 02380 788155
- websales@socal.co.uk
- socal.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Great seller and quick delivery
October 26, 2023
Looking for a Yeti dog bed!
Quick and efficient with just the right amount of communication.
October 26, 2023
Good all round
Really great service and price for the hoodie purchased. My only criticism is that the item was a bit overpackaged with a bag within a box. Think about the environment please guys.
October 12, 2023
Reply from Socal
Thanks for the feedback, I’ll make sure we take this into consideration for future deliveries.
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We have ordered several things from…
We have ordered several things from Socal and they have always been well packaged and delivered quickly! I did a click and collect order the other week and they emailed to double check I wanted to click and collect as my home adress is quite far away. If that isn't great customer service I don't know what is. When we collect the stuff the Socal team were absolutely amazing giving great advice and genuinely showing interest. Would highly recommend and I'm sure we'll be returning lots!
October 2, 2023
Easy to order and efficient delivery
September 8, 2023
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Bought 6 BBQ rubs
Bought 6 BBQ rubs. Only tried one so far but it was amazing! Looking forward to getting through the rest. Delivery was very fast and everything was packaged well. Will definitely use again. Happy to recommend!
September 7, 2023
Traeger pellet container
Well I ordered 2 Traeger pellet containers, as they were a few pounds cheaper than anywhere else.
These were ordered late on Friday night/Saturday morning and to my surprise they were despatched Saturday lunchtime via DPD. Had confirmation via Socal & DPD to confirm that they will be delivered on Monday (as I write this on Sunday evening)
Fabulous service and free delivery if you spend over £50.
Highly recommended and will definitely be using Socal again.
September 7, 2023
Excellent Service
Very helpful over the phone. Even went to check it was the correct item.
Promised to hold it, we'll past the due pick up date. As I'm away....5*+
September 4, 2023
On time good price
September 5, 2023
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Great service
I missed the delivery, but the driver was very efficient and helpful. Sorted it no problem.
August 25, 2023
All delivered ok and on time
August 22, 2023
Absolutely perfect
Absolutely perfect. Item despatched and delivered quickly. Can't fault. Will definitely recommend to others. Thanks.
August 18, 2023
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Fast free delivery.
August 17, 2023
Prompt delivery
Prompt delivery, well packaged. Good price and the items I wanted, in stock. Very pleased.
August 17, 2023
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