Sofalistic Reviews 

910
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 651 reviews, reviewers had a great experience with this company. Customers found the process of buying or selling sofas quick, easy, and stress-free, praising the user-friendly website and clear communication. Many highlighted the excellent delivery service, with staff being efficient, courteous, and helpful in setting up furniture. People were also very satisfied with the quality of the sofas, often finding them in mint condition or as described. However, some customers noted occasional delivery issues, including delays, longer timeframes, or issues with staff conduct. A few other people also felt that product descriptions were not always accurate, with some receiving items that were damaged or not as advertised.

What people talk about most

Product

People report positive experiences with the product, often finding sofas in great condition, sometimes even... See more

Delivery service

Consumers generally report positive experiences with the delivery service, often highlighting the... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, professional, and... See more

User experience

Clients share positive opinions on user experience, with many describing it as amazing, seamless, and... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the delivery teams for their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very happy with the sofa I purchased and seller was brilliant. Delivery time was around 3 weeks which was over my scheduled date, but the delivery guys was fabulous. However a power pack was lost in... See more

Rated 4 out of 5 stars

Selling my sofa was quick and easy and painless. Though after it was collected the communication regarding it was very sparse. I didnt hear anything else after the buyer delivery date was made but I g... See more

Rated 5 out of 5 stars

Really easy to use the application and site. Also you can see how many people are looking and message with potential buyers. Pick up was quick and easy. Really great status updates throughout the pr... See more

Rated 5 out of 5 stars

Truly a great experience. Each step was flawless. Our new sofa is mint condition. We were notified the night before a 3 hour time slot that delivery was happening. 2 delivery men put our sofa togeth... See more


Company details

  1. Online Marketplace
  2. Sofa Store
  3. Used Furniture Store

About Sofalistic

Written by the company

Reducing Sofa Waste.
One Sofa at a Time.

Sofalistic is the UK’s first online marketplace dedicated to helping people buy and sell sofas nationwide. We have two core aims: to reduce the number of sofas ending up in landfill or being incinerated, and to help customers find high-quality, preloved sofas at a fraction of their original retail price.

How and why we're different

1. We save you time

We’ve made the process of buying and selling sofas easier than ever. From collection to delivery, we handle all the heavy lifting – making sure great sofas don’t go to waste.

2. We save you money

Buying a preloved sofa can save you up to 90% on premium brands. So not only are you shopping sustainably – you're also getting excellent value for money.

3. We put sustainability first

Sofalistic is where a love for stylish sofas meets a commitment to the environment. By keeping sofas in circulation and out of landfill, we help give furniture a longer life – and reduce waste in the process.

Why sell your sofa with Sofalistic?

  • Sell quickly: List your sofa in just 3 minutes and have it sold within days.
  • Free collections: Our professional two-man team will carefully collect your sofa and deliver it to its new home.
  • Easy (and free!) listing: It only takes a few minutes to list. Snap some photos, add the details, and we’ll handle the rest.
  • A seamless selling experience: We remove all the hassle. List, sell, collected, paid – it’s that simple.
  • Safe & secure: All transactions happen through our secure platform, so your address and payment details remain private.
  • Fast payments: Most payments arrive in your account the same day via Faster Payments – though it may take up to 48 hours in some cases.

How it works – Buying with Sofalistic

  1. Find your sofa: Browse your favourite brands, styles and colours – all from the comfort of your own home. When you find the one, simply add it to your basket!
  2. Buy it: Checkout securely and confidently with our Money Back Guarantee. Your payment is held safely until we've confirmed the item has been picked up.
  3. Delivered in days: Your new sofa can be delivered within days by our two-man team. Sit back and relax – we’ll bring it straight to the room of your choice.

Contact info

4.0

Great

TrustScore 4 out of 5

910 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(910)

638 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience

Very, very pleased with my experience at Sofalistic. The sofa I bought was in perfect condition and delivery was swift and problem-free. Thank you!

May 8, 2026
Rated 4 out of 5 stars

Good value, slighly finicky delivery

The item we got was great and for a really good price. The minor downside is the variance on delivery time; you can select a day, and they'll inform you the evening before of a timeslot spanning a few hours that the delivery will most likely arrive. There is a disclaimer that it might also arrive outside of those times, which is what happened in our case. This isn't terribly unusual for bookable delivery, but worth bearing in mind if you're used to being able to choose AM/PM timeslots etc.

May 5, 2026
Rated 5 out of 5 stars

Great way to sell a sofa

Great way to sell a sofa. It took a few months and I actually forgot I'd listed it, but got full price and was really easy to organise pick up and delivery. Absolutely zero hassle. Friendly couriers. Great customer service too. Would 100% recommend.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Will this sofa ever be delivered?

Our sofa delivery was confirmed for Monday 27th May. The very last day on our expected delivery window.
They contacted us in the last hour of the day to say it would be another 5 days. Only to get a all last Thursday to say the sofa would be delivered today. Email confirmation came through after the call but they are now unable to deliver today after arrangements have been made with work. All the phone calls we have had now dont connect and they dont repsond to emails. AVOID AT ALL COSTS

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

A brilliant way to sell a sofa

A brilliant way to sell a sofa. The whole process was very professional and I was kept informed at every stage. Advertise your sofa, someone buys it, Sofalistic collect it (it's all wrapped ready for delivery). You are advised when it will be delivered and once it is the payment reaches your bank.
I couldn't fault it.

May 3, 2026
Rated 3 out of 5 stars

Good way to sell sofa but be patient

Good way to sell a good condition sofa and company very efficient - however be prepared to be patient it can take a number of months to get a buyer. Plus kept receiving one line 'is this sofa still for sale' messages but then no responses to my replies; eventually concluded these were phishing.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to use, genuinely highly recommended!!

Very easy to use as a seller! We sold our sofa within a few days, had 2 lovely men come and collect it on an agreed date and then paid shortly after the buyer was happy :) couldn’t have asked for a more professional and smooth service, thank you!

May 3, 2026
Rated 1 out of 5 stars

Paid to boost my advert on day 3 it…

Paid to boost my advert on day 3 it wasn't even appearing on a basic search, and many pages down on a general search

19 views on the first day then no increase in views at all

Ok but don't expect too much and don't:t pay to boost, my couch was an absolute bargain btw sold on facebook

May 1, 2026
Unprompted review
Rated 2 out of 5 stars

Failed sales....twice.

We needed a new sofa, Sofalistic seemed like a good option. 1st time, the sale did not go through for whatever reason and the money was sent back to us. Very little correspondence on the matter and we were left in the dark until an email appeared saying the sale did not happen. Second time.......exactly the same. Won't be using it to chance a third time as it is stressful enough to find a sofa we like let alone chance the sale actually going through. Will buy elsewhere. Do not recommend off this experience.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful sofas

Beautiful sofas, waited a bit on delivery but it was worth it. I’m delighted with my sofas and the delivery men were amazing.
Thank you

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Placed order twice, both were cancelled... Called them, couldn't get through, left a voicemail, no one called me back.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience all round.

Excellent experience all round.
With a new sofa imminent, needed to get rid of our old sofa. I wasn't aware of Sofalistic until I saw the add on FB. Rather than put the sofa on Marketplace (hate using it!), sofalistic was a much better option. Not expecting to get much money for the sofa but the fact that it was taken away and I got some money for it was a bonus! Communication was really clear and the whole experience was very positive!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

WOW Amazing Service.

WOW. What an amazing service. Eventually found the Sofology Emperor sofa i'd been searching for for over a year. Had been looking for ages on other platforms. Tried a google search and found a listing on Sofalistic. Never heard of them previously. Reviews were very positive. Price for this combination new was about 6K when it was available from Sofology. Used on this site was about 1.45K.
Made the purchase. Delivery was made with Sofalistic contacting the seller and me to arrange. No hassle, very easy process. Contacted by the fantastic delivery drivers on the day. This is where it gets even better. They knocked the door and asked where i wanted it. Unloaded it from the van. I was surprised to see it wrapped in clear plastic protective covers as though new. They carefully unpacked it and put it thoughtfuly in place. I have never been more delighted with a used purchase. I LOVE my new sofa and can't rate them highly enough. Very professional from start to finish. Sofa like new too... Thank you so much!

March 10, 2026
Rated 5 out of 5 stars

Excellent service.

Excellent service.
Sofa suite sold for requested amount.
Collected properly by very efficient and friendly staff.
Delivered on time and agreed payment received after suite was accepted.
Would recommend service.

April 29, 2026
Rated 5 out of 5 stars

Very easy process

Very easy process, delivery was professional and the team had everything they needed. I was kept up to date at through all parts of the process.

April 28, 2026

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