Easy from start to finish! Sofa was promptly delivered and the delivery guys were fantastic. The whole process was quick, easy, reliable and would thoroughly recommend. Sofa is lovely too 😊

Great way to sell a sofa - think Vinted, but for sofas!
Easy to upload the photos and advertise. Found a buyer very quickly.
Delivery folks were efficient and courteous.
Worked perfectly for us.
So much better than trying to sell locally with Marketplace or Gumtree. Really appreciated the ability to reach a UK wide market and have all the delivery handled

Amazing!
Picked up a sofa I’d been on the look out for, delivery service was also brilliant! They stayed to put if together for me, and I was first delivery so not waiting all day.
My purchase was an absolute bargain! I couldn’t have got this at the price I got anywhere else! I’ve already recommended to a few of my friends! 🙂

Easy to advertise your sofa and hassle free collection!

Everything was seeming less. The people that came to collect, were friendly and professional, tidy, no mess. Updates have been great too. Defiantly use Sofalistic again and will recommend to family and friends.

Easy to put sofas on website. For best results follow their instructions. Used boost a couple of times (£5.99) made a significant difference. Sold sofa for asking price and was kept informed by email throughout. No need to ring customer service. Would defintely highly recommend. Commission charged well worth not having time wasters come to yout home

One note of caution please follow their instructions not to reply to any message requesting you to reply via whatsapp they are scam people and do not release phone numbers or email. Their message service is totally adequate. You will almost certainly get a message as soon as you put your sofa on saying someone is definitely about to buy but needs more detail or a video and please reply by whatsapp. DONT !!!!

Zero stars. Delivery took a month. First delivery date passed with no update. Emailed customer support to complain and confirm second delivery date but no reply. Website says they’ll contact you the night before to confirm delivery time slot but they don’t. Good concept ruined by poor communications / management. Clearly only interested in their commission payment. Avoid.

Very happy with the sofa I purchased and seller was brilliant. Delivery time was around 3 weeks which was over my scheduled date, but the delivery guys was fabulous. However a power pack was lost in transit for one of the recliners and took me nearly another 3 weeks for replacement to be sent . But got there in the end . Would of given 5 stars if communication regarding power pack was quicker and resolved more efficiently. Would still recommend as the sofa is lovely and as described.

From the price range of the item, to the minute my new sofa arrived in my home, I could not fault service or experience. The website was easy to use, you could talk to sellers directly on site. Once purchased, I was contacted within 24 hours by customer services to arrange my delivery after collection was organised. Everyone was polite, lovely, and on time. If I could give it 10 stars I would. Absolutely incredible. Thank you

• since posting the owner of the company did contact me personally to apologise and assured me that she would be making changes so this doesn’t happen to people in the future•
Beware , our sofa wouldn’t fit into the house , so the delivery man phoned their manager a chap called Ben, he phoned back and told them to just leave it outside ! Pouring with rain but not their problem.
Definitely not delivered safely and professionally into a room of my choice as Sofaholistic promised.

I sold two sofas through Sofalistic.They sold within 3 days of being listed and were collected on April 1st. I was then informed that they would be delivered to my buyer on April 12th.
I was also informed my buyer had 48 hrs to consider her purchase, then the money would be released into my bank account.
It is now 4 days since the transaction took place and despite several emails from me I have had no communication , except an automated message saying that I would be contacted within the next 48hrs!
I have no idea where my sofas are and a complete wall of silence from Sofalistic.
Having now read previous reviews it would seem I am not alone.
The concept of the company to help sell your sofas is good however their communication is rubbish as is the delivery side of the business.

Avoid

They have my money. I don't have a sofa. They have no contact phone number. I have tried so many times to email them and the delivery company to coordinate.

They did one delivery attempt. They did not send the delivery time window the evening before as advertised. The day before, and on the day (8/4/26), I tried emailing them several times asking for an update or to reschedule. They seem to have no phone number. The delivery company left a voicemail on the delivery day (the phone did not ring and again with no number I could call back), 1h + 15 minutes before the time slot. By then it was too late for me to reschedule and so I was not in when they wanted to deliver. By 13/4/26 I had no communication to reschedule delivery. It's now 16/4/26 I have finally managed to talk to the delivery company but they have very limited date options and I have just had enough and want my money back. I finally also managed to get in touch with them via Facebook messenger.

Also there seems to be a scam instagram account pretending to be them, but with a whatsapp number. This presumably can only exist because the actual company provides no contact number and so frustrated customers like me look online for a way to contact them.

Really easy to use the application and site. Also you can see how many people are looking and message with potential buyers. Pick up was quick and easy. Really great status updates throughout the process. Got a reasonable price, sold in just over a week. Took away all the hassle of advertising your self

Super pleased

If i want sofa in a hurry go elsewhere , customer service is a waste of space, Delivery lads were spot on i did learn sofa had been brought up when collected and left in gateshead lock up until they had numerous deliveries for same area same day i was 17th so tells you a lot and waited nearly 2 weeks to get to me..ive had to pay to get sofa cleaned the smell is unreal , go local go check item first, as said delivery guys were fantastic

Company took their time to resolve a dispute i had with them, with a name mix up.
Given that it was over the Easter period.
Paid prominetly into my designated account.
Happy to do business with.

Updating review as issue has been resolved:
Initially we had some problems with a delivery mixup, but Sofalistic were in contact and put got the team to call us and arrange a new delivery. It was a few days late and they kindly refunded us our delivery fee which for the inconvenience which was very generous as the issue was not caused on their end. The delivery men themselves were very helpful with fitting the sofa up some awkward stairs and the sofa is just as described. We would buy through this company again, thank you for your help!

Selling a sofa, got told it was sold and they took £300 out my bank in two separate payments one payment went to a bitcoin company.
DO NOT USE THIS COMPNAY

Brilliant experience from start to finish.
I was a bit sceptical to start with but everything was great. The sofa was in excellent condition, I was kept well informed throughout the process and the delivery was excellent. I can't express how efficient and friendly the delivery drivers were. Perfect!!