Sofology - Doncaster Reviews 2,130

More helpful to customer especially pensioners who are not internet savvy

Really helpful and good knowledge

We visited the Doncaster store and were greeted by 3 members of friendly staff on a fairly quiet Monday afternoon. We were asked if we had been before and Gary proceeded to tell us the about the choices of fabrics and styles of sofas. He guided us to a sofa he thought might suit our needs and left us to browse, frequently coming back to check on us. We were able to ask questions regarding pet friendly fabrics and delivery expectation times. We weren’t expecting to make a decision today but left the store having ordered a sofa and chair! Very happy to recommend to friends and family

I highly recommend Aaron. He is very knowledgeable, friendly, and professional. He took the time to understand what I needed and made the entire process easy and pleasant.

We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go & have a think, went back withn an hour & bought!
Fab customer service lovely to see compared to when you get jumped on & followed at other sofa stores!
Thanks again aaron & cannot wait for my new sofa to arrive!!

Aaron and Gary were great, friendly, polite, great with the kids and most of all, not pushy salesmen. Would definitely recommend them to family and friends

Great shopping experience, well looked after by Aaron in store, had a couple of visits with email communication in between but throughout I felt we were advised well and looked after.

Great experience very helpful staff everything explained fully would definitely recommend

It was a great experience made even better with Tracey at the Doncaster branch very welcoming and informative and if she didn’t know she went out of her way to find out the answer for me needless to say we purchased a sofa and we look forward to it arriving in a few weeks time

There was no pushy sales people. They let us browse and just came over when we needed help

Hi not pushy went day before look got some advice an mesurments Pauline she emailed them over went back next day a ordered

Pauline in Doncaster very helpful and help find a great sofa!

Pauline front Doncaster was very helpful, really friendly and a credit to your company

Gary was so informative and helpful. Comprehensive explanation of the purchase options, care routine and insurance was exemplary. So pleased we came back into store to order to fully appreciate the accurate covering colour options (they look completely different on the PC screen) and technical details.

Aaron was very helpful and made us very comfortable, even made us a Brilliant cuppa!

I had viewed the Adler furniture online and decided it's what I wanted for my new home, but wanted to look at it in store, so I popped along to the Doncaster store. I met Gary who showed me the furniture and it was absolutely georgous. I mentioned to Gary what I was looking for and the colour. He was extremely pleasant and very knowledgeable so I came home and measured my floor area. I have today 7th January just spoken to Gary and placed my order. Thank you Gary for all your help, greatly appreciated.