Sofology - Doncaster Reviews 

2,145
TrustScore 5 out of 5

4.9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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Rated 5 out of 5 stars

We recently visited Sofology at Doncaster to choose our new sofa. Each staff member we spoke to was very friendly and welcoming. Gary helped us when it came to choosing our sofa, he explained all t... See more

Company replied

Rated 5 out of 5 stars

We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... See more

Company replied

Rated 5 out of 5 stars

From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... See more

Company replied

Rated 5 out of 5 stars

Pauline put me at ease, she listened to me and helped me choose exactly what I wanted. Pauline was very friendly and took time to explain everything I needed to know and how things would progress goi... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(2,145)

18,766 reviews in the last 12 months

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Rated 5 out of 5 stars

5 star visit

Aaron and Gary were great, friendly, polite, great with the kids and most of all, not pushy salesmen. Would definitely recommend them to family and friends

January 18, 2026
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Reply from Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Great shopping experience

Great shopping experience, well looked after by Aaron in store, had a couple of visits with email communication in between but throughout I felt we were advised well and looked after.

January 17, 2026
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Reply from Sofology - Doncaster

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

Great experience very helpful staff…

Great experience very helpful staff everything explained fully would definitely recommend

January 17, 2026
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Reply from Sofology - Doncaster

Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Brilliant customer service …

It was a great experience made even better with Tracey at the Doncaster branch very welcoming and informative and if she didn’t know she went out of her way to find out the answer for me needless to say we purchased a sofa and we look forward to it arriving in a few weeks time

January 11, 2026
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Reply from Sofology - Doncaster

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you so much for your 5-star review ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Hi not pushy went day before look got…

Hi not pushy went day before look got some advice an mesurments Pauline she emailed them over went back next day a ordered

January 11, 2026
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Reply from Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 4 out of 5 stars

Streamline and easy

January 11, 2026
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Reply from Sofology - Doncaster

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

Pauline in Doncaster very helpful and…

Pauline in Doncaster very helpful and help find a great sofa!

January 10, 2026
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Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Pauline front Doncaster was very…

Pauline front Doncaster was very helpful, really friendly and a credit to your company

January 10, 2026
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Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Gary was so informative and helpful

Gary was so informative and helpful. Comprehensive explanation of the purchase options, care routine and insurance was exemplary. So pleased we came back into store to order to fully appreciate the accurate covering colour options (they look completely different on the PC screen) and technical details.

January 7, 2026
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Reply from Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Aaron was very good

Aaron was very helpful and made us very comfortable, even made us a Brilliant cuppa!

January 8, 2026
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Reply from Sofology - Doncaster

Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Gary is a fantastic salesman

I had viewed the Adler furniture online and decided it's what I wanted for my new home, but wanted to look at it in store, so I popped along to the Doncaster store. I met Gary who showed me the furniture and it was absolutely georgous. I mentioned to Gary what I was looking for and the colour. He was extremely pleasant and very knowledgeable so I came home and measured my floor area. I have today 7th January just spoken to Gary and placed my order. Thank you Gary for all your help, greatly appreciated.

January 7, 2026
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Reply from Sofology - Doncaster

Thank you for choosing Soglogu Karen, wear so happy to hear that Gary was so helpful during your visit.

Rated 5 out of 5 stars

Very helpful Doncaster store…

The whole team at the Doncaster store were extremely helpful, knowledgeable and patient. They made our experience enjoyable and relaxed and we now eagerly await our new suite. Thank you

January 6, 2026
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Sofology Doncaster

Sofology Doncaster

I have forgotten his name, potentially Gary but really smooth and fast and professional. Would visit again.

Thanks

January 6, 2026
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Amazing customer service from Charlene

I went into the store and was greeted by a guy who asked if I need help, I said no and just want to browse. I then saw a lady called Charlene who was extremely helpful when I asked for help, I explained what I wanted briefly and she shown me the perfect sofa that I had been looking for. She was really helpful with measurements and what would fit. There wasn’t any pressure whatsoever. I said I would think about and return after the new year to which I did on the 03/01/2026 and again Charlene was amazing!

January 3, 2026
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Reply from Sofology - Doncaster

Thank you for taking the time to write this great review :-)

Rated 5 out of 5 stars

Garri …

The reception and attention by Garri was great, he was kind

January 5, 2026
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Reply from Sofology - Doncaster

Thank you Mr Nze

Rated 5 out of 5 stars

Visited to purchase a sofa bed we had…

Visited to purchase a sofa bed we had viewed previously.

Pauline offered an efficient and friendly service whilst confidently providing the information we required to ensure we made the right choice.

Easy purchase process including immediate online confirmation/order details.

January 2, 2026
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.

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