Softwaremart 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Uh-oh; kids' grades dropping. "Well, we don't have the same programs at homes as at school, so we can't work on them here." Softwaremart offered the best option for the best price--a one-pay limited l... See more

Rated 5 out of 5 stars

I had to send my Mac off for repair. When it was returned my Office program had been deleted. After too much time (hours) with both Apple and Microsoft techs telling me that my operating system was to... See more

Rated 5 out of 5 stars

Daniel's able to help me and resolved my issues. He also gave me instructions to reinstall in case I run into any trouble in the future. It is wonderful to work with Software Store. Thanks

Rated 5 out of 5 stars

My pesky windows 7 decided it wasn't genuine anymore. Suddenly, my wallpaper became black with a non-genuine message at the bottom right with a "Build 7601" line and microsoft blocking my key. I conta... See more

Company details


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Well done

I bought Office 2010 for my Windows 10 laptop. I thought it not compatible so I called and spoek to a gentleman. He finally explained its compatible plus a 10% discount. Good deal.

March 15, 2017
Unprompted review
Advertisement
Rated 1 out of 5 stars

Stay Away!!!!!

Loaded Office and the key didn't activate. Called software mart and a guy said he'd fix it and get back to me. He fixed something and the key worked. Had to reload Office 2 weeks later, same thing, key didn't activate. Got on Microsoft Chat, they said the key was blocked as it was being "abused". Too many occurrences. So they are basically selling keys as often as possible until Microsoft blocks them.
Called software mart 15 times over 3 hrs, nothing. Chatted with service person. BS delay, will get back to you in an hour, send us a screenshot, etc. Why do you need a screenshot when I have a copy of "Chat" with Microsoft stating the key is blocked? Have asked for refund. No response. Like I said, sucks to get scammed. STAY AWAY!!

February 16, 2017
Unprompted review
Rated 5 out of 5 stars

Happy Customer!

I was skeptic at first because of some reviews that I have read here. Its just that I'm tempted with the very low price and I taught that might be okay. I was surprised to have a valid software and no issues since installation till activation! It was really very quick and easy! Good job!

December 23, 2016
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!

Called asking for a different credit card, then when order went through didn't send product keys; I had to call them and go through the runaround (including going to their "office" which doesn't exist), and finally told issue with my credit card and they were refunding my money. This had better happen ASAP or the police will be involved.

December 16, 2016
Unprompted review
Rated 1 out of 5 stars

Bad!!

Still waiting for my product key! I can't phone them, don't return email,,,,, stay away from them.

December 2, 2016
Unprompted review
Advertisement
Rated 1 out of 5 stars

Get Ripped Off With Softwaremart

This company is garbage, they wouldn't send what I ordered, and sent something else. Despite my requesting what I ordered, and having the receipt, they completely ignored my request. They took my money, and ignored my request for a refund. I received a product that when I went to install it, it said the product key was not valid. Six days later, I am out the money, and do not have the product I ordered, and what they sent, I cannot install. If anyone questions the validity of this review, just let me know, and I will gladly send a snapshot of the order, and the garbage emails they sent me.

November 11, 2016
Unprompted review
Rated 1 out of 5 stars

Not legit

They have just switched from softwaremart.ca/ to msofficedownload.com/. Originally they were from Canada and now they are from Australia. I would not deal with them.

October 18, 2016
Unprompted review
Rated 5 out of 5 stars

The Website delivered without issue.

This was my first time using Softwaremart.ca. They offered a MS Office 2016 Home & Business license for the lowest Canadian price I could find on Google. I was naturally suspicious (which is how I came across this Trustpilot.com page), but I'm compelled to share that the service worked without any issues whatsoever. I purchased the license and received an email with license key within about four hours. MS Office was downloaded, installed and activated through the official Microsoft portal without any problems.

June 6, 2016
Unprompted review
Advertisement
Show reviews in all languages. (191 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look