SoftwareSupply 

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Rated 5 out of 5 stars

As with all hi tech computer controls, processing and connections i faced a small glitch two days ago and dropped Software Supply a short non technical note. I was very pleased to see the problem res... See more

Rated 5 out of 5 stars

Prompt service. Almost after 5 months of using the product, had an issue logging in and was sorted out within a couple of minutes. The level of promptness is highly appreciated and the product is high... See more

Rated 5 out of 5 stars

I first ordered Microsoft office in March. Today I woke up and was having an issue with the account. I reached out to Software supply and was sent a fix within hours. It was fantastic customer service... See more

Rated 5 out of 5 stars

Good support and service level. i had a problem on saturday evening and they replied me on sunday morning solving the problema without any constraints, in agreement with termw of service

Company details

  1. Software Vendor
  2. Computer Software Store
  3. Computer Support and Service Company
  4. Internet Shop
  5. Software Company

Written by the company

SoftwareSupply is an online software store. We take pride in providing the very best in the software industry. We believe that our customers deserve only the best when it comes to computer needs. SoftwareSupply is focused on providing quality over quantity and provides excellent service.


Contact info

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All reviews

(3,109)

731 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10 stars for your service!

I am very satisfied with the cooperation and customer service. The prices are quite reasonable. I bought a Microsoft Office Professional 2024 licence key and had a problem with activation. I sent a request to customer service and received a response in 4 minutes! Honestly, I was pleasantly surprised because I thought I would have to wait longer for the problem to be solved. The instructions were short and simple and helped solve the problem. Congratulations on your work and I will definitely buy from this company again! I would give you 10 stars if I could!

July 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy and convenient

Very reasonable prices, a very simple purchasing process, and excellent technical support.
A minor issue arose, which was efficiently resolved in less than an hour.
Highly recommended, without a doubt!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and smart customer support

Very operative and smart support.
I got few technical issues when activating products but customer support helped solve them very fast.
Great prices as well.
Recommending.

July 4, 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

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Rated 1 out of 5 stars

The account they supplied 6 months ago…

The account they supplied 6 months ago no longer works and I cannot access any of my work.

June 7, 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Hello,

We are sorry to hear about the inconvenience you experienced and understand how frustrating it can be when an account stops working unexpectedly.

Unfortunately, a small number of accounts were recently affected by a technical issue. However, as stated in our terms, all purchases are covered by our 1-year free replacement warranty, ensuring that customers continue to receive the service they paid for.

We have checked our records and can confirm that we received your support request and responded within a few hours. In our reply, we provided a free replacement account that should restore full access to the services included with your purchase.

If you are still experiencing any difficulties or require further assistance, please don't hesitate to contact our support team. We are always happy to help and will do our best to resolve any issues as quickly as possible.

Thank you for your patience and understanding.

Kind regards,
Mark on behalf of the admin team

Rated 1 out of 5 stars

Website is gone. FRAUD !!

Website is gone, disappeared. Over 30 licenses purchased , all accounts now kicked out by Microsoft. People, we can help each other to find these fraudulent ba$tards, these MFs !!

June 4, 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Hello,

We're sorry to hear about your experience and any frustration this situation may have caused.

We would like to clarify that we have not disappeared or ceased operations. Our website is currently undergoing maintenance and a complete redesign, which may have resulted in temporary connection or accessibility issues for some visitors.

Regarding your licenses, the specific products you purchased include a 1-year warranty. After receiving your email, our support team responded promptly and has already replaced most of the affected licenses directly for you.

If you still have any licenses experiencing activation or account-related issues, please contact our support team again with the relevant details. We will review the remaining licenses and arrange replacements where applicable under the warranty terms. Our team is committed to resolving any outstanding issues as quickly as possible.

We appreciate your patience during the website transition and remain available to assist you with any unresolved concerns.

Kind regards,
Mark

Rated 1 out of 5 stars

Doesn't work /Messages ignored

The password I was provided was rejected and the last 3 messages sent have been completely ignored. I had an IT expert take a look this morning and he had the same problem with rejected passwords...

June 1, 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Hello,

We are sorry to hear that you experienced sign-in issues and were unable to access your account. We understand how frustrating it can be when login credentials do not work as expected.

We also take concerns about unanswered messages very seriously. However, after reviewing our records, we were unable to locate an order or any recent support requests under the name associated with this review. It is therefore possible that we are unable to identify your case based on the information currently available.

Please contact us directly at info@softwaresupply.net with your order details, and our support team will investigate the issue immediately. We will be happy to assist with any rejected password or account access problems and work to resolve them as quickly as possible.

We look forward to hearing from you and getting this sorted out.

Regards,

Mark on behalf of the admin team

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Rated 4 out of 5 stars

Timely assistance

Instant delivery, but the code provided didn't worked the first time and had to ask for assistance. The support was timely and the second time everything worked properly.

May 4, 2026
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

Total game-changer

Total game-changer. Daily motivation, adapts to schedule, fun mixes, nutrition that delivers. Fitter me already.

May 7, 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

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Rated 5 out of 5 stars

I had a minor technical hiccup

I had a minor technical hiccup, but their team handled it quickly and professionally. No long waits, no frustration.

May 15, 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

Helpful, fast and reliable

Great service and WhatsApp help was a perfect solution.
5 stars

May 18, 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

Great service supply

Great service supply, great communication! Highly recommended ! I had a trouble on activating my package and it was promptly solved by messaging directly them over WhatsApp!

April 27, 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

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Rated 5 out of 5 stars

Brilliant post sales support

We bought multiple licences and it was easy to install the software and get it working. We had a problem with the last installation - not the company's fault - and I couldn't get it to work. They kindly provided a new key within hours and it all worked fine. Thanks!

May 14, 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

This company is incredible

This company is incredible. I purchased from them more than 3 years ago and faced an issue today. I got in touch with them and got a response within an hour with replacement. Highly highly recommend them!!!

May 14, 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

Rated 5 out of 5 stars

GREAT PRODUCT AND SERVICE


I have been using Software Supply for many years now for myself and the rest of the family and this company never disappoints. I’m totally tech-phobic and hate anything complicated but they make everything so simple and user-friendly. If you do need assistance they are very helpful and speedy to respond. I can thoroughly and 100% recommend them.

May 9, 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Thank you for taking the time to post your review.

Regards,

Mark on behalf of the admin team

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