SoftwareSupply 

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Rated 5 out of 5 stars

Bought the Microsoft 365 Personal license about a year ago and got exactly what I'd paid for! I was pretty skeptical cause the price kinda seemed too good to be true but nope! When I had a bit of an i... See more

Rated 5 out of 5 stars

Excellent service - I purchased Microsoft Office 365 2024 edition and it arrived as promised. Due to my own misunderstanding I had to reach out for some help and this was given very quickly and help... See more

Rated 5 out of 5 stars

Since I have used Software Supply 2 years ago, I have had very prompt and professional service. The support team are very helpful.

Rated 5 out of 5 stars

Great products that work. Safe purchase and amazing service. Quick assistance and problem solving. Extremely satisfied and would recommmend.

Company details

  1. Software Vendor
  2. Computer Software Store
  3. Computer Support and Service Company
  4. Internet Shop
  5. Software Company

Written by the company

SoftwareSupply is an online software store. We take pride in providing the very best in the software industry. We believe that our customers deserve only the best when it comes to computer needs. SoftwareSupply is focused on providing quality over quantity and provides excellent service.


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Breach of guidelines

All reviews

(3,178)

671 reviews in the last 12 months

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Rated 4 out of 5 stars

Purchased in December 2025 a lifetime…

Purchased in December 2025 a lifetime licence, the product was working fine, until 3 days ago.

I emailed the company with an explanation of the problem, they sent me what appears to be a WIP number for their support team.

Not heard or seen any information from them.
UPDATE:
Received email with a new login,this has worked, they have a policy called a 12 month warranty, if your product fails they replace the licence.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Faultless Warranty Process

I screwed up my Office365 for Mac licence by trying to add a windows device. Totally my fault as a silly thing to do but it meant that my existing three devices lost all access to Office365. I requested help from the support team and was sent a replacement licence so access restored. Thank you SoftwareSupply.

July 22, 2026
Unprompted review
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Rated 5 out of 5 stars

I bought Office 365 from…

I bought Office 365 from SoftwareSupply. Process was very smooth. Had trouble with login 8 months a. I have contacted to SoftwareSupply and even after so long time still they helped. Really appreciate there service. Thank s

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed by the After-Sales Support

I purchased more than 10 Microsoft Office licenses from this seller about two years ago. Last year, several of the licenses stopped working, and after contacting support, I was provided with replacement credentials.

Unfortunately, the same issue occurred again this year. This time, support replied:

"You have purchased a license with 1 year warranty. Your order was placed in 2024. Your account has expired. The order was placed more than a year ago, so the warranty does not cover this after the 12-month period has passed."

This response contradicts what was advertised when I made the purchase. The licenses were sold as having no expiration date and unlimited/lifetime warranty, which is how their products were marketed.

I pointed this out to their support team, but I have still not received a reply. As a result, I was forced to purchase replacement licenses from another seller.

Based on my experience, I cannot recommend this seller due to the lack of consistent after-sales support and the failure to honor the advertised warranty.

July 20, 2026
Unprompted review
Rated 4 out of 5 stars

Been using their product for over a…

Been using their product for over a year and the performance is good. Had to pay for a replacement with a discount and the service was restored immediately.

Good work and prompt service, rarely seen in many companies around the world.

July 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Works perfecty

Works perfecty, and if you have any issues, you can just contact them and they will fix it.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. After few months of using Microsoft I experienced issue with logging. Team resolved the issue within a couple of minutes.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

I bought Office 365 from…

I bought Office 365 from SoftwareSupply. Process was very smooth. Had trouble with login after a year.
I have contacted to SoftwareSupply and even after one year since order was placed, They provided immediate support and resolve issue.

July 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Top Notch Service

Yes, I did had a problem with the account all of the sudden after using for 8 months. However, their service is excellent. They literally replied my email within a minute. And problem was solve right away.

July 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Prompt customer service

Very prompt customer service. I had a problem with a product I purchased, and the fix was provided in minutes compared to days with other providers. The software products are cheaper and right-priced compared to other vendors.

July 20, 2026
Unprompted review
Rated 4 out of 5 stars

Had some unpleasant situation but they fixed it, but it took some time

UPDATE:
They reached me and replaced office so seems legit, yet it took some time so be patient. Replaced review from 1 to 4 because of that. It took some time (yet it was weekend & world cup), yet I would suggest to do some auto-emails in case of mass problems.

July 16, 2026
Unprompted review
SoftwareSupply logo

Reply from SoftwareSupply

Hello Tomas

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you've experienced.

We understand how disappointing it is when you rely on Microsoft 365 and encounter technical issues. Unfortunately, some Microsoft 365 licenses can occasionally experience unexpected technical problems. However, as all of our Microsoft 365 products include a 1-year warranty, we have already provided you with a free replacement license.

We also apologize for the delay in our response. We are currently operating with a reduced support team, which means it may take longer than usual to reply to emails. We understand this is not the level of service you expected, and we're sorry for the inconvenience.

Please check your email inbox (and your spam/junk folder, if necessary) for our replacement email. If you still require any assistance or have any questions, simply reply directly to that email, and we'll be happy to help you further until the issue is fully resolved.

We appreciate your patience and the opportunity to make this right.

Rated 5 out of 5 stars

My personal experience

My personal experience, buying product from this company was good. Activated the software following the instructions they gave. Once I had issue and contacted them, resolved in less than 10 mins. Recommended.

December 30, 2025
Unprompted review

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