My case gets more complicated every single day. The wait for proper imaging and the injuries I'm left with mean my case isn't being treated. Complicated insurance policies and delayed payments are par... See more
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Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate—covered by insurance—who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the endless paperwork that gets in the way of care. We’ll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Our advocates bring an average of 16 years of experience, and they’ve already helped over 200,000 patients and families nationwide. Solace is covered by Original Medicare and many Medicare advantage plans. You’ll never pay anything beyond your standard deductible or coinsurance. Most patients pay $0 or a small amount per month. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who’s the right fit for your care.
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Reply from Solace Health
This is Pam Haleys review. Im not sure why my husbands name is on here! Jill Galombeck has made calls for me and has helped me with my medical needs!
Shes not pushy at all and like so many others that call you and just become petty she is not that way. She schedules our calls and if I need her for anything else, I'll text her.

Reply from Solace Health
Monica has demonstrated a sincere interest is helping me navigate the complexity and confusion surrounding my healthcare needs. I now feel secure that I have someone who is interested in me and my welfare.

Reply from Solace Health

Reply from Solace Health
Melissa is so friendly and helpful. She has done so much helping me find new doctors and places I can put my husband so I can have some down time to take care of myself. So thankful for her. Wished I had done it sooner.

Reply from Solace Health
The RN seemed quite intelligent, was organized and communicated well with me and my physicians offices.
As a retired RN case manager I was quite impressed with how thorough she was in looking at ways to provide me with medication my insurance company did not have on the formulary.

Reply from Solace Health
I really like Jennifer and we get along well. She is easy to talk to and sometimes I feel like I am jabber jaws.

Reply from Solace Health
My advocate Leisha is absolutely fantastic she takes care of so much for me and always has a great attitude when we are discussing things

Reply from Solace Health
It helps to have someone to guide me through all that’s going on. I’m just greatfulbto have someone that calls to see if I need anything. Or how I’m doing. An helps me where I don’t understand.

Reply from Solace Health
Just wait when you least expect it after months of coverage you will be billed. They will tell your previous bills were forgiven so you were never notified but now you have to pay each month and every month thereafter you will have to literally beg for loan forgiveness or pay up.

Reply from Solace Health
Get ready to be billed. They will give you no billing estimates. They will say they take your insurance. They will say you are covered. They may take some insurance but they will bill you the rest. In the beginning they will forgive the amount they can’t collect co-pays etc and not tell you this is happening so you will not get a bill for a few months. Then they will bill you out of nowhere. They will tell you they forgive most copays and they may but you will have to get on your knees and beg each month for forgiveness. Like a member of a cult not a patient. I think the “forgiveness” is actually a business model where they can immediately write off the debt or collect it depending on whimsy and caprice.

Reply from Solace Health
My experience with my solace advocate, Nina has been a true blessing. She's always there for me when the nursing facility in temporarily at doesn't do what there supposed to do, she helped with neglect, medication mess ups, board certified pain management, appointments and now helping me with allot of calls during my transition out of this nursing facility.. my advocate gets the job done when it comes to my issues as a paraplegic temporarily stuck in a nursing facility. I've never had help like this and I've been wheelchair bound since 1986 40 plus years. She's on the ball, fast at getting issued resolved and some. I thank her from the bottom of my heart and I thanks solace for what they can provide. The best advocates thru Medicare. Awesome, thanks very much. RMS

Reply from Solace Health

Reply from Solace Health
Ashlei continues to be very helpful. She's always gone that extra mile. She's a KEEPER!

Reply from Solace Health
She works very hard to make sure I have anything I need. Fun to talk to. Just love her

Reply from Solace Health
Scheduled an intake appointment FIVE times. Every time it would tell me to keep waiting for 15 minutes until an hour after my appointment and then it would cancel my appointment saying the provider was unable. Have wasted over 5 hours trying to do an intake appointment. Don't waste your time , they don't actually have any plans to see you at your appointment time

Reply from Solace Health
I never had a problem actually I got the help I needed my girl is very kind to me

Reply from Solace Health
The experience a customer has with Solace it depends exclusively from the advocate individual the company hired. Those are the ones who can bring the good and bad experiences; in my case I got the best advocate of Solace so, I have nothing but good experiences with Solace

Reply from Solace Health
I appreciate all the work my advocate has done for me! He has made calls I didn't have time for, found out information for me that I needed bad. Has kept up with me to make sure I didn't have anything I needed to be done at the time.

Reply from Solace Health
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