I use solace to help find some medically equipment for my house which was not covered by insurance. Jessica Nelson continually worked for weeks to find the equipment I needed to help get simple living... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Kira has been wonderful, she has answered all of my medical questions and made good recommendations for me. I have become increasingly disgusted with our current health care system. Appointments take... See more
Company replied
My experience with my solace advocate, Nina has been a true blessing. She's always there for me when the nursing facility in temporarily at doesn't do what there supposed to do, she helped with neglec... See more
Company replied
Scott collected 610 pages of medical records and secured an appointment with University of Texas South West with specialist who deal with specific types of Cerebral Ataxia not do to usual causes (bloo... See more
Company replied
Company details
- #29 of 41 best companies in Health Consultant
- #19 of 23 best companies in Health Insurance Agency
- #84 of 117 best companies in Insurance Agency
- #18 of 58 best companies in Internet Marketing Service
- #19 of 21 best companies in Life Insurance Agency
Written by the company
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate—covered by insurance—who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the endless paperwork that gets in the way of care. We’ll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Our advocates bring an average of 16 years of experience, and they’ve already helped over 200,000 patients and families nationwide. Solace is covered by Original Medicare and many Medicare advantage plans. You’ll never pay anything beyond your standard deductible or coinsurance. Most patients pay $0 or a small amount per month. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who’s the right fit for your care.
Contact info
United States
- support@solace.health
- solace.health
4.5
Excellent
830 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kayla is awesome
Kayla is awesome, knowledgeable and super sweet ! I am now on the bridge program for my Zepbound, thank you ! Anyone who feels like a whisper in a hurricane when trying to deal with health insurance companies, call Solace they do the work !
July 26, 2026
Reply from Solace Health
We are so happy to hear about your positive experience and that we could assist you with the program. We appreciate you sharing your kind words and recommendation.
Angels in my corner
my advocate made things happen for my better health. now I can get back to normal living without severe pain, I'm very appreciative of solace and my advocate Lisa . years of living with very bad pain and possibility of much worse injury is no longer a fear, thankful that I found solace, a blessing indeed
August 1, 2026
Reply from Solace Health
We are so happy to hear that we could help you achieve a better quality of life and alleviate your pain. It's truly wonderful to know that you are no longer living with fear and can return to normal living.
Jalita is a Godsend
Jalita is a Godsend! She has helped me tackle my most difficult complicated medical issues and get me back on the Road to Health and Wellness!
July 24, 2026
Reply from Solace Health
We are so incredibly happy to hear that our advocate has been such a tremendous help to you. Thank you for sharing your positive experience!
Solace hasn't been worth my time, or money.
Solace has done nothing to help me, yet they billed my insurance $ 1000.00. I personally find this sketchy at best, fraudulent at worst.
July 14, 2026
Unprompted review
Reply from Solace Health
Hi James, we are so sorry to hear this, that is not the experience we want for you and we take concerns like this seriously. Please give our customer service team a call at (240)693-3281 so we can look into your account and the billing in question directly with you 💚
Very competent with extensive…
Very competent with extensive experience in heal
Worked to get the right result for Mr
I feel alot better8
July 24, 2026
Reply from Solace Health
We're so glad to hear you're feeling much better and appreciate your kind words.
Reply from Solace Health
We're so happy to hear you had such a great experience and felt well cared for. Thank you for sharing your positive feedback!
Why would I lie I'm very appointed.by…
Why would I lie I'm very appointed.by what yall said don't lie please
July 30, 2026
Reply from Solace Health
We appreciate you sharing your thoughts. We understand your disappointment regarding what was communicated, and we want to assure you that honesty is very important to us. We are reviewing this feedback carefully.
Reply from Solace Health
We're glad to hear that our communication met your expectations. We appreciate your feedback.
Vannetta Battles has been a blessing to…
Vannetta Battles has been a blessing to my case. She has made a real difference in my complex situation! Yesterday was our 1 month anniversary! She is 5 star advocate. Than, you Solace & a special thanks to Vannetta, my Earth Angel.
Brenda J Streeter
July 30, 2026
Reply from Solace Health
We are so happy to hear about the positive impact our advocate had on your complex situation. It's wonderful to know that our support made a real difference for you. We appreciate you sharing your experience.
Heather has help so much i thank her
July 28, 2026
Reply from Solace Health
We are so glad to hear that our team was able to provide such helpful assistance. We truly appreciate your kind words.
Amy is a sweetheart and she listens to…
Amy is a sweetheart and she listens to what I'm saying and is doing her best to help me with my needs. Very dedicated to her patients cares and concerns.
July 21, 2026
Reply from Solace Health
We're so happy to hear that our team member is providing such dedicated and supportive care. Thank you for sharing your positive experience with us!
This is a great service in theory
This is a great service in theory. I was drowned in marketing material referring my specific conditions on a daily basis. I finally decided to give it a try as I was having lots of trouble navigating the healthcare system. During my initial contact I was asked a series of questions and advised that I wasn't "Socially limited" enough to qualify for the service.
July 29, 2026
Unprompted review
Reply from Solace Health
Hi, thank you for giving us a try, and we're sorry this wasn't the outcome you were hoping for. We know how frustrating it can be to put in the effort just to be told you don't qualify, especially when you're already struggling to navigate the system on your own. We have requested more information so our team can look into your specific situation further 💚
My advocate has been in my corner for…
My advocate has been in my corner for the entire time I have been dealing with the GLP-1 Bridge issues and it has resulted in a very positive outcome!
July 29, 2026
Reply from Solace Health
We are so pleased to hear about the positive outcome you experienced with your advocate. It's wonderful to know they provided such dedicated support.
A RAY OF SUNSHINE !
I called in for information; Molly was such a sweet spirit to talk. She was able to address my concerns and give guidance on what I should do. I wasn't hurried, and she took her time. She even mentioned that if I needed anything else, I could call anytime. I appreciated her.
July 30, 2026
Unprompted review
Reply from Solace Health
We're so glad to hear that our team member was able to provide such a positive and helpful experience for you. It's wonderful to know that your concerns were addressed and that you felt supported and unhurried.
Deb is very kind helpful understanding…
Deb is very kind helpful understanding and has informed me of things I would have never known about i truly appreciate her
July 29, 2026
Reply from Solace Health
We're so happy to hear about your positive experience and that our team member was able to provide such helpful information. We truly appreciate your kind words!
Solace Health is amazing!
I was amazed to find that Solace Health was a no cost company that works with Medicare to help seniors like me. They worked with my physician and pharmacy to get low cost Zepbound (Trizepatide) GLP-1 at the unbelievable price of $50/month! They cut through the red tape and took care of everything! Martin, my advocate, did an amazing job. He was caring and made sure I was taken care of in the best possible way.
July 27, 2026
Reply from Solace Health
We are so happy to hear about your positive experience with our services! It is wonderful to know that we could assist you in obtaining your medication at an affordable price and that our team provided exceptional support. We truly appreciate your kind words.
She was on top of everything
She was on top of everything. She helped as much as she possibly could.
July 22, 2026
Reply from Solace Health
We are so pleased to hear that our team member was on top of everything and provided such excellent assistance. Thank you for sharing your positive feedback!
Reply from Solace Health
We're so happy to hear that you found our assistance helpful and enjoyed your interaction with our team member. Thank you for sharing your positive feedback!
I am so glad to have Susan on my side…
I am so glad to have Susan on my side she makes me smile and happy when I am having a bad day! She helps me with anything I ask her to do.
July 28, 2026
Unprompted review
Reply from Solace Health
We are so glad to hear about your positive experience and appreciate your kind words. It's wonderful to know that our team member is making such a positive impact.
My advocate Gina
My advocate is Gina & she has been such an enormous help in every way. I have never had an advocate before but was really overwhelmed I highly recommend she was with me every step of the way. Thanks so much Gina
June 16, 2026
Unprompted review
Reply from Solace Health
We're so happy to hear that our advocate provided such enormous help and support. We truly appreciate your kind words and recommendation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.