SoleCup Reviews 505

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent design. Many appreciate the fast delivery service and the careful packaging of their orders. People also highlight the effectiveness of the products in keeping drinks hot or cold, and the ease of cleaning. However, some customers mentioned that the coffee in their travel mugs did not stay hot for as long as expected, sometimes cooling within 30 minutes. A few reviewers also expressed minor concerns about the lid design, specifically regarding the steam relief valve and the lack of an audible "click" when closing, leading to a feeling of insecurity about potential leaks.

What people talk about most

Product

Consumers generally express high satisfaction with the product, often praising its quality, design, and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick dispatch and... See more

Based on these reviews

Rated 5 out of 5 stars

What a super small company - always able to help…I needed a replacement lid for a bottle & they were happy to send one out free of charge. Also a replacement seal for an original sole cup & again in... See more

Rated 5 out of 5 stars

Beautiful Cups I bought the original large and small - with interchangeable lids and silicone sleeves. They are great for me Tea, Coffee and hot Chocolate. Fast delivery great 3rd item free offer a... See more

Rated 5 out of 5 stars

I love my SoleCups! Easy to keep clean, 530ml of tea is enough to survive couple hours, infuser is perfect size, siliconband make easier to hold the cup and of course, cups comes with my favorite colo... See more

Rated 5 out of 5 stars

Customer care and engagement is excellent. Plus I was pleasantly surprised with additional accessories I wasn’t expecting at all! 😃 Also my thoughts were that the bottle which was free would be ba... See more


Company details

  1. Store
  2. Chinaware Store
  3. Coffee Shop
  4. Countertop Store
  5. Tea Store
  6. Wholesaler

Written by the company

SoleCup is a Birmingham based family run company focused on creating long-life alternatives to disposable items. We’re on a mission to reduce waste and improve taste for coffee, tea and smoothie drinkers. Our eco-focused company has grown out of a love for good coffee and the simple idea that using less and caring for the environment are the basics of a sustainable lifestyle. We want you to know we are passionate about reducing the use of disposable cups and single use plastics and we encourage a refuse, reduce, reuse and recycle philosophy. We have carried this philosophy into products we have added to the range and ensure all packaging is either recyclable or bio-degradable.


Contact info

4.8

Excellent

TrustScore 5 out of 5

505 reviews

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Rated 5 out of 5 stars

Wonderful

I love my SoleCup with the infuser! Great quality and arrived quickly and well packaged. My first purchase but certainly not my last.

September 24, 2025
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Rated 5 out of 5 stars

My best colorful mug

I've got quite a few of SoleCup mugs for myself and my husband. I love them, their size is good and I like the fact that you can buy accessorize and mix and match. They also keep the drink warm for long. Great quality and fast dispatch. Highly recommended

September 21, 2025
Rated 5 out of 5 stars

A must have for infusion lovers

A well made, beautifully designed travel mug. It’s glass so it gets a bit hot but it’s worth it for the taste of the brew, specially with that infuser that don’t let leafs scape.
Absolutely recommended.

September 25, 2025
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Rated 5 out of 5 stars

What a super, small company!

What a super small company - always able to help…I needed a replacement lid for a bottle & they were happy to send one out free of charge. Also a replacement seal for an original sole cup & again in my next order they sent 2 out free of charge.
NHS discount is very much appreciated and free delivery when ordering over a certain price - what more can you ask for?!
Well done Sole Cup - you are fabulous!!

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. We bought Sole cups to use in our campervan. Everything in the van has to be beautiful and multipurpose, so a glass product was important for us. We drink tea in the morning, then espresso; in the evening it’s beer and wine. Sometimes lid on sometimes lid off. They’re brilliant. Recently changed our 4 year old cork grips to the plastic grips for easier washing and a new pop of colour.

August 17, 2025
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Rated 5 out of 5 stars

I would have given this product a 5…

I would have given this product a 5 star, but the coffee goes cold within 30 minutes when travelling, and that is straight after making it. In my other travel mug "stainless steel" which i dislike the taste stays hot for well over an hour.

Otherwise great service and product, just wish the coffee stayed hot for longer.

August 14, 2025
Rated 4 out of 5 stars

I would have given a 5 star

I would have given a 5 star, as the service was great, no actually excellent. The only thing I have against it is, the coffee gets cold to quickly while driving. The site mentioned 30 - 90 minutes, but mine cools off within 30 minutes from just being made.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. My seal in the lid ripped so I contacted sole cup to try and buy a replacement as I didn’t want to buy another complete lid.
They were amazing at responding and sent me a new seal for free. Now I can use my favourite cup again.

August 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Amazing quality products. Always come so well wrapped. I love giving them as presents. Such fantastic deals. You must sign up to their newsletter.

August 18, 2025
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Rated 5 out of 5 stars

Good-looking and practical

I bought a small Sole Cup and like it so much that I bought a couple as presents. It looks good and is practical. Tea tastes good from it. It has already saved money in discounts for bringing my own cup.

July 10, 2025

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