The order process went smoothly even after we changed our minds on the model we wanted. The staff at Solenco were very friendly and helpful assisting us to make the additional payment. The unit was di... See more
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Review summary
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I ordered Hepa filters online for my Meaco Arete 12L dehumidifier. Kyle of Solenco then gave me a call to ask which model I have, as my oder was for an older model. They immediately cancelled my inc... See more
Prompt friendly response to request for help with problem on the Solenco bought week earlier(11 June 2026) Couriers collected the Solenco same day. Repairs carried out and Solenco returned by couriers... See more
Ordered the incorrect filters and the sales agent picked it up and confirmed telephonically if the order is indeed correct. Solenco were very helpfull to resolve the issue. Also bought the automat... See more
Company details
Written by the company
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Contact info
South Africa
- solencostore.com
4.8
Excellent
679 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
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I much appreciated the quick delivery…
I much appreciated the quick delivery and professional communication!
July 20, 2026
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Quickest delivery service ever
I knew the product I wanted, and the discount offered on the number of products worked because I needed more than one. Additionally, I received my products the next way, which is quicker than any other retailer, and is definitely an advantage.
July 6, 2026
Excellent on every level.
Service was excellent,almost immediate response and delivery was very fast,the products are always of good quality and work very well.
July 15, 2026
Impeccable service
Kyle was phenomenal .
Communication skills and product knowledge ,made me so much more confident in making the purchase .
Well done Solenco .
My dehumidifier is awesome
July 1, 2026
Excellent service product
Excellent service and feedback from placing the order to receiving the delivered product.
The product was exceptionally well packed and works exactly as expected.
I’m very happy.
July 2, 2026
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I was introduced to your Solenco CF8500…
I was introduced to your Solenco CF8500 in 2021 after 3 weeks in hospital with COVID. It is a sturdy product. I'm waiting for the filters to arrive August to replace mine. I live in Newcastle KZN and the pollution is terrible. I saw your special on the Purification Pal and decided to buy one for my bedroom for the interim. I am really impressed! Not only with the product but the communication and final delivery. Well done!
PS: I also enjoy the stickers! Very creative!
June 29, 2026
Its always a pleasure to deal with you.
Its always a pleasure to deal with you.
Prompt and efficient service including delivery always faultless.
June 19, 2026
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Solenco is a trusted brand which did…
Solenco is a trusted brand which did not disappoint. Professional delivery, excellent product.
June 15, 2026
delivery and order was smooth
delivery and order was smooth, I didn;t expect such a big unit thought smaller in size
June 15, 2026
Quick efficient service & delivery
June 8, 2026
Prompt friendly response to request
Prompt friendly response to request for help with problem on the Solenco bought week earlier(11 June 2026) Couriers collected the Solenco same day. Repairs carried out and Solenco returned by couriers(19 June 2026 )Thank you Corne
June 11, 2026
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Seamless Experience
Easy to order, next day delivery, timely shipping updates. Happy customer!
June 10, 2026
Bought new filters for my Air Purifier
Bought new filters for my Air Purifier, they arrived very quickly, and the call centre was very helpful in helping me to install them.
May 27, 2026
Solenco is tops!
Solenco is tops!
Kept me updated of purchase and delivery
This is not my first time that I bought from Solenco and will not be the last
Client service is excellent
A company worth buying from
June 9, 2026
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Happy customer
Quick delivery and my dehumidifier has been working
non-stop since. I have been astonished as how many litres of water have been extracted. Very happy with my purchase.
June 8, 2026
Swift service delivery and great…
Swift service delivery and great products. I will buy more
June 4, 2026
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