Solis Therapy Reviews 118

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the product's quality and design as robust and well-built. Many customers report significant improvements in sleep, energy levels, skin health, and pain reduction, often integrating the product into their daily routines. The customer service is consistently highlighted as exceptional, with staff providing specific advice and personalized plans, demonstrating a strong commitment to customer satisfaction. However, some customers experienced issues with product delivery, noting rough handling during shipping and even faulty devices. A few other people also felt that the customer service was disappointing in these instances, with delays in resolving issues and initial requests for payment for refunds.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction and recommending Solis... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the products as well-designed, robust,... See more

User experience

Customers report a high degree of satisfaction with their user experience, often finding the product relaxing... See more

Customer service

People report positive experiences with customer service, often describing it as outstanding, exceptional,... See more

Service

Clients share positive opinions on service, with many reviewers highly recommending the company for its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using my Solis red light panel for a while now, and I’m genuinely impressed with how much it’s improved my sleep and overall energy levels. I use it just before I go to bed and again first... See more

Rated 5 out of 5 stars

Such good customer service, I had quite a few questions about usage and they were always ready to help. I would give excellent but I'm not consistent enough with usage. The device is well design a... See more

Rated 5 out of 5 stars

I purchased the Spectrum Supreme Panel Package on the 2nd of August, I am absolutely blown away by the results already. My skin tone has noticeably improved, and both my daughter and son—who are you... See more

Rated 5 out of 5 stars

I recently purchased a Solis x300-1 , I was directed to Solis by a friend who has had remarkable response to reducing his asthma issues with Solis red light therapy. My problems relate to soft tissue... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

118 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Very impressed with Solis

Very impressed with Solis, I did a lot research before buying and the good reviews do it justice. Fast delivery, quality product and attentive customer service. As a 40 year old woman, I'm using the panel to help with ageing....hoping to enjoy an injectables free future. I've only been using it for a couple months, so results aren't mega but I know it's beneficial to my health anyway so I'm happy to keep having my chilled red light moments!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Spectrum supreme panel - relief from arthritis, chronic back pain and sciatica - plus aids relaxation and wellbeing.

I have been using my panel for over 2 months now and am amazed and delighted with the results. I set my Spectrum Supreme Panel on its side on the top of my bedside cabinet and am able to lie down on my bed and receive the benefits of the red lights on the whole of my back, shoulders and side plus my really painful fingers whilst I relax and watch tv or read a book. My therapy session at home. The mobility of my legs and back so much improved without the prescribed opiates I have for pain relief - so satisfying. The pain in my fingers eased to the extent I can enjoy my crafting, knitting and sewing. All benefits are really appreciated as I’m 75 yrs of age and value my continued independence.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

High Quality device and excellent cs

The Solis red light therapy device is out of this world, both my wife and I use on a daily basis and it's benefitted our health on a very deep level. The customer service at Solis is incredible, they really do bend over backwards to make sure that every query is addressed quickly and go out of thier way to make sure the product is working as it should and is delivered in a timely manner.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Solis Red Light Therapy – A Game Changer for Luxury Hospitality

As someone in the luxury hospitality industry, I’m always searching for ways to elevate guest experience—and Solis Red Light Therapy has proven to be a game changer. Their high-end red light therapy panels have seamlessly integrated into our wellness offerings, providing guests with a cutting-edge health and recovery solution that aligns perfectly with the premium service we deliver.

From a design perspective, Solis panels are sleek, modern, and effortlessly luxurious, blending beautifully into spa suites, wellness retreats, and high-end accommodation spaces. Unlike bulky, clinical-looking alternatives, these devices feel right at home in a five-star environment, enhancing not only guest well-being but also the overall ambiance.

The technology behind Solis is unparalleled, delivering therapeutic-grade red and near-infrared light to support recovery, skin rejuvenation, improved sleep, and overall vitality. Our guests have been blown away by the benefits, and many now actively seek out properties that feature red light therapy as part of their wellness amenities.

Beyond the product itself, Solis offers outstanding support. Their team understands the hospitality space and has been invaluable in helping us tailor the experience for our clientele. From education to setup, they ensure everything runs seamlessly, which is exactly what we need when introducing new wellness technology.

If you’re in luxury hospitality, wellness, or high-end accommodations, Solis is an investment worth making. Their panels don’t just add value—they create an experience that guests will remember and return for.

⭐ Five stars for quality, service, and impact.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Facial skin excema/dermatitis

My daughter has suffered severe facial inflammation on her forehead around her eyes and eyelids abd around her mouth and neck. After years of doctors visits and a diagnoses of excema and contact dermatiitis, being prescribed topical steriod creams and visits to beauticians, trying different creams involving a lot of expense, I started to research red light therapy. I will be forever thankful and grateful to Soils Therapy. I purchased the led red light Therapy machine. My daughters skin has been transformed and completely healed. Within 2 weeks of use it was cleared and she has never had a breakout since. My daughter has gained her confidence, her joy and quality of life back again. My experience with Solis Therapy is the absolute gold star 🌟 best customer ✨️ service that I have ever experienced. I would highly recommend the solis red light therapy machine to anyone suffering excema, or other skin conditions, it truly is amazing and has transformed my daughters skin. Excellence in product and excellence in customer service. ✨️ I do hope this will help anyone suffering a skin condition to invest in the Solis red light therapy, it is truly worth the investment.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great CX & Product

Love my red light panel from Solis! It’s a relaxing new addition to my wellness routine and I’m excited to see results.The customer service was also really helpful and responsive to questions!

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

The panel is brilliant

The panel is brilliant. After using the panel regularly for around 2 months, my skin has become visibly smoother.
Customer service has also been great- I had a reply within minutes.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service and product

Fantastic customer service and product. The team couldn’t do enough to make sure I got my RLT panel delivered within 3 days and were very quick to answer any questions. Very happy with the lamp, the spec was the best I could find and the price point was good.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent costumer support

Have not tried the panel yet as I am waiting for it to come, but I must say that costumer support is excellent. Messaged after 17:30 and received an immediate reply from Nicky who guided me through the benefits of the panel, how to apply the discount codes, and even helped me to change the address after purchase to send a panel to my parents in Portugal whilst paying in £. Truly amazing. Excited to use the panel and for my parents to use it as well.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible for Muscle Recovery - A Game Changer for My Training!

I’m a 31-year-old triathlete, and Solis Red Light Therapy has been a complete game changer for me. With the intense training and long hours I put into swimming, cycling, and running, muscle recovery was always a challenge.

Since I started using Solis, the difference has been incredible. I recover so much faster, and I’ve noticed significantly less soreness after tough sessions.

The device itself is easy to use and fits perfectly into my routine. I love that I can just set it up at home and enjoy the benefits. Plus, the design and quality are top-notch!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. And very prompt in responding to my query. The delivery of the products was well packaged, and excellent quality. I have used this product everyday since purchase and I feel much happier and joints are less painful.
100% recommend this product. I am in no way shape or form a sponsor for this company. Just a regular person who’s managed to get his hands on a fantastic product. Thank you so much for your service.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

The customer service from Solis is…

The customer service from Solis is excellent, however it is difficult to say too much about whether there is any improvement in using the Red Light therapy device as I've only been using 2-3 weeks at the moment. When I first started using it I did have a headache for a week and couldn't work out why and was having bad nights sleep at the same time. I can't say for sure but think it might have been this. But AFTER that first week that all stopped and am now sleeping better than before. So just to say, if you try one and have a similar experience its definitely worth persevering for a couple of weeks.
I bought a large one (Supreme) as wanted to do joints and also skin. So I can sit in front of it and do almost everything in one go. And although expensive felt it was better than buying a small one and moving it around all over the place to cover different body parts. Obviously if you're only treating say an elbow joint then a smaller one might be a better option, but if you want something like myself for more of an all over health option then bigger is better 'if you can afford it.'
What I can say at the moment is that its very relaxing to sit in front of. I normally listen to a meditation at the same time, which makes it even more relaxing (note the fans on the larger ones are quite loud so have to turn the volume up a little). And I'm hoping in a few months that I will see benefits in skin health, joints and mood, but at the moment am sleeping better and feel the rest will take a bit longer time to kick in. If you've not read about the potential health benefits of these its worth checking out some youtube videos or some podcasts with Gary Brecka as the 'potential' advantages of these is incredible (so worth doing some research). And also this comes with a 3 year warranty which I'm so pleased about because it is a big investment.
One of the other things that I have to mention is the customer support. I had a couple of issues (initially got sent the wrong one and then had a couple of minor issues) and the customer care I received was second to none (def worth 5 stars all by itself!) - extremely polite, and helpful, very quick to respond to emails and also went above and beyond in regards to myself. And at the end of the day having a good product at a good price is great but how you treat and respond to customers with problems says it all. And Solis was brilliant in that respect. Looking forward to seeing more benefits from the red light therapy in a few months time. And thanks to the team at Solis for all your help.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

My Solis supreme panel has fixed my…

My Solis supreme panel has fixed my knee pain in 2 months. I’ve suffered with pain in my right knee for quite some time due to arthritis starting to take hold & having used my panel daily has been a god send. Can’t recommend highly enough if you suffer with joint pain

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Red light has been a staple of my life…

Red light has been a staple of my life for 2 years now. I had a cheap unit from Amazon before but upgraded to Solis Supreme and I can tell the difference already. Amazing for stress relief and better sleep from a busy career. Thoroughly recommend

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

By far one of the best out there…

By far one of the cheapest out there from a trusted Source. I brought the 1500W panel Which came with the torch. Dealing with Freddie and the team was a hassle free very pleasant experience. Any questions were answered, very knowledgeable! the product quality is great. I am now recommending Solis to friends, family and clients.

September 6, 2024
Unprompted review

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