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Rated 1 out of 5 stars

I waited nearly 3 years for pre orders that originally were supposed to be shipped before Christmas 2021, I was constantly assured they would have them in stock in a few months. It was only this Chris... See more

Rated 5 out of 5 stars

Sonner Toys are an excellent online retailer, and a friendly seller to find at Comic Cons. Having used Sonner Toys for a few online purchases, both sale items and full price new releases, the quality... See more

Company replied

Rated 5 out of 5 stars

Ordered 17 mystery boxes at an amazing price as part of their promotion. We got 17 individual figures all worth more than what we paid for and not a single duplicate. Arrived fast and earlier than exp... See more

Rated 3 out of 5 stars

Not happy. Not the first time I've had emails ignored by them and claimed never received so this time I also forwarded a copy of the last sent email, which was October 19th and it is now November... See more

Company replied

Company details

  1. Collectibles Store
  2. Toy Store

Written by the company

Independent Pop Culture Retailer Pop Vinyls, Action Figures, Collectibles, and more! Shop online or stop by one of our Portsmouth store for all your pop culture collectibles & toys


Contact info

2.9

Average

TrustScore 3 out of 5

876 reviews

5-star
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Rated 5 out of 5 stars

a great store

a great store keep you up to date with pre ordereds let me pay a small amount to secure my pre order then the rest when item was in stock and speedy delivery

July 16, 2022
Unprompted review
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Rated 5 out of 5 stars

Amazing shop for Pop Vinyls!

My new go to for preordering pop vinyls! Fast and safe shipping that sometimes gets shipped before expected!! Highly recommend to anyone looking for pops that are hard to get anywhere else

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Funko Pops

When I couldn’t get a few Funko pops from the website I normally order from I saw on twitter someone mention Sonner Toys. I looked them up and they had the pops I needed for my collection. Ordered straight away! They package there stuff really well nothing comes damaged it’s all wrapped in bubble wrap for that extra protection for delivery.

July 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Good service

Very swift dispatch and delivery time for my order. Stock was fair and had exactly what I was looking for compared to other sites. Slight denting on the figure’s box, wasn’t personally bothered but could throw some collectors.

July 14, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible will never be dealing with…

Terrible will never be dealing with them again after waiting a year for my order and messaging them to see what was going on they took 2 months to get back to me to say it was cancelled and that they sold the stock to someone else so could not fulfill my order useless would not recommend was not advised that the order was cancelled through klarna when advised nothing could be done i aksed this to be escalated to a manager and had no response. This was back in april. Wont be buying from them again

July 11, 2022
Unprompted review
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Reply from Sonner Toys

Our customer service team tried sorting this for you as the original issue was with Klarna. An invoice was set up to you pay which wasn't done in time, as such the item had sold out, this was explained by our CS team.

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