sony-playstation-store.com 

I emailed to cancel my subscription to PlayStation plus in 16th of December 2019 since then I've emailed 6 times to cancel i rang the other day and spoken to someone who said that she could see i had cancelled my subscription and she would request a refund a day later i got a email saying i would get 6.99 only im disabled and this is totally out of order I've since sent my emails saying cancel my subscription and have had no reply i think its disgusting

Sometimes it crashes while in the game. Please fix the bug.

My account has been stolen 3 times, each time all my games online were wiped after I rebooted my PS. They don't respond to emails and their chat room blocked me after I got mad because they were being rude to me. The only way to get through is to call them and even then they might not help you. Horrible customer service.

That's it, They took all the money from my virtual wallet, and the support is a piece of 💩.
My PSNow signature was cancelled a long time ago they shouldn't charge the fee.
Then I changed my ID and What about My games? My Trophies? All gone, It was a thousands of dollars waste.
What a Shame!

Account was hacked--username replaced with another email so no way to log into account. Zero help from chat support. I don't even want to have a Sony account it's such a security liability. Avoid this awful and complacent company.

THEY ARE THIEVES AND WILL NOT RESPOND TO YOU AFTER 7 EMAILS ASKING FOR MY 70 THEY STOLE FROM ME. AFTER SPENDING THOUSANDS AND THOUSANDS OF DOLLARS WHAT A WASTE. tHE ARE THIEVES WITH NO HONOR OR RESPECT FOR ANYONE. CHECK YOUR BANK STATEMENTS AND SEE THEY CHARGED YOU TOO. 70 DOUBLE BILLING IS ILLEGAL AND VERY VERY SAD FOR A COMPANY THAT USED TO BE A GOOD ONE BUT IS NOW JUST CON ARTISTS AND THIEVES.

Had an issue with being locked out of my account. Turns out someone hacked my account and charged my credit card. Customer service helped reverse the charges straight away and unlock my account. Very helpful

i just bought a game online from PS store an hour ago. the game does not work properly. i contact with the PlayStation technical support. they did not help me. even they deny to refund my money.

I love playstation and I was so lucky to get a ps5.

I will definitely buy Sony products for ever.

The PlayStation 5 is a great console. The load speeds are a huge improvement from its predecessor. The PS5 controllers with haptic feedback and adaptive triggers are fun to use. The built in microphone in the controllers are so convenient I now have no interest in purchasing a headset.

Cons = The PlayStation 5 launch and rollout was a complete disaster. Console shortages and Sony allowing scalpers get their hands on multiple units caused a lot of inconvenience to loyal PlayStation users who felt bitter when they were unable to secure the new console. It would have been nice if Sony offered launch ps5s on their PlayStation store to subscribers who have been paying PlayStation plus subscriptions for years. There was also lack of PS5 games at launch and to date I haven’t paid to purchase a ps5 game as there is nothing available that interests me. Nearly six months after launch there is still a lack of streaming apps. The major streaming apps are available but my local Australian network apps are not yet available. This is forcing me revert back to my PS4 to use them.

All in all the ps5 is great but it is clear that Sony has learnt nothing from their previous launches. It’s just history repeating itself.

Sony Playstations offers you gaming consoles. They offer you series of playstation which keeps on upgrading. They are usually played on a monitor or on a screen. However, it released a portable device too.

I purchased a Ps5 back in December had it ordered in July. It was a Christmas present so it has only been used since the 26th of December, on the 14th of February the controller stopped working and it wouldn't charge. As the shop I purchased it in was closed due to COVID I was directed to contact the company directly. So I contacted the customer service team. I found it difficult and impersonal to communicate with the customer service team. Every email I received from the customer service team, I was dealing with a different representative. Eventually, when I was replying to any of the emails I included the previous emails in the new email I sent to try and make sure whoever was going to email me back knew what I was talking about. After emailing back and forth for a month, I was issued a return label to send back the broken controller. which I did. And I was pleasantly surprised to receive a repaired controller a week later and that is why I gave it a 4-star rating. Although the customer service team was difficult to deal with in the end I received a repaired controller very quickly and was satisfied that my query was dealt with.

cant wait for ps6 coming out still can get through for ps5 repairs controller drifting,,,50 mins now waiting,,,,on phone,,,this is lossing sony lots of cash spend more on support and get things sorted out,,,,,

Xbox all the way as Sony are not bothered about there loyal customers

Sony hates its actual human customers and has done nothing to stop bots from buying all the PS5 stock.

I bought COD Black Ops Cold War and for this Game PlayStation plus for an Year.
Now Sony stole after months a lot Cold War licenses and the Support writes everytime the same copy and paste message and Ignores a lot users.

Thanks for nothing Sony!
Bad Support, bad Peoples, bad organisation

Sony stole me 70€

Customer service is appalling, automated responses that send you in circles. I won't be giving them any more money