Sorrento Review Reviews 143

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people found the booking process to be easy and efficient, and appreciated the competitive pricing for the services offered. The convenient locations and smooth transfers were also frequently mentioned as positive aspects of their experience. However, some customers also noted issues with communication regarding pricing and booking requests. A few people felt that their inquiries were ignored or that prices were unexpectedly increased, leading to dissatisfaction with the responsiveness and helpfulness of the company in these specific instances.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the private transfer service... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers and team members for... See more

Location

Customers had positive experiences with location. Many found their ride easily after departing the train and... See more

Booking process

Reviewers consistently express satisfaction with the booking process. Customers found it easy to book online... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the service to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our trip to the Amalfi Coast in May was stress free thanks to Sorrento Review! We booked 2 private transfers and a half day Capri boat tour. Dion from Sorrento Review was really helpful in making the... See more

Rated 5 out of 5 stars

We had a great experience traveling from Positano to Florence. Our driver was courteous, professional. and made our journey incredibly smooth. He even recommended a perfect midway stop, giving us a... See more

Rated 5 out of 5 stars

Our group of 6-8 travelled through Italy for a period of two weeks. We engaged Sorrento Review for all of our travel needs. Dion and his team were spot on with planning, scheduling and punctuality.... See more

Rated 5 out of 5 stars

I used Dion at Ischia Review for multiple tours and transfers. He was great. When the weather turned bad and prevented us from a private boat tour/transfer to Sorrento, Dion and the Capt. of the boat... See more


Company details

  1. Tour Agency

Written by the company

Sorrento Review is a complete guide to the beautiful Sorrento Peninsula in Southern Italy. Part of the Italy Review Network, Sorrento Review provides a wealth of helpful visitor information including advice on travel, hotel booking and excursions. ​We also provide private transfers throughout the region as well as private boat tours and other excursions. The website also provides lots of useful hints and tips on things to see and do in the region.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

Wonderful service!

Alfonso was our driver and he was amazing! He was kind and polite and told us all about the history as we drove through the Amalfi Coast. We had a wonderful time and would reccommend to everyone to use this agency. They were easy to book and easy to communicate with.

April 6, 2026
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Rated 5 out of 5 stars

Friendly driver

Our driver was waiting for us when we arived at Naples airport. He took us to our hotel in a luxurious MPV.
He was very friendly, courteous and informative about the area.
He picked us up in good time for our return flight with the same courteous manner.
We will definitely use them again when we return.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Very communicative & timely

We completed two transfers from Napoli train station to Sorrento and return. The booking process was easy and the communications with Dion throughout were great. I would happily recommend this private transfer service.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great and hassle-free experience

I booked a return transfer between Sorrento and Positano+Amalfi+Ravello in late February 2026, a quiet season at the Amalfi Coast. Dion was responsive and provided all the information I needed. I was also able to switch the travel day with ease. Alfredo the driver was professional and friendly. The transfer service really gave me a hassle-free and relaxing experience, and I could explore the places at my own pace. The local bus system would take some time and effort to figure out, and whether they are reliable could be another story. Recommended for someone who wants to have a more peaceful mind when exploring the beautiful Amalfi Coast region, whether in quiet or busy season.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Perfection!

From start to finish, our experience with Sorrento Review’s private car transfer service was absolutely flawless. My husband and I were traveling through Italy on our honeymoon, and we arranged a transfer from Salerno to Positano, and it ended up being one of the smoothest, most stress-free parts of our entire trip.
The coordination was incredibly easy. Communication was clear, timely, and professional, which gave us so much peace of mind while navigating travel in a foreign country. Everything was handled with care and precision, and we never once felt uncertain about the plan.
Our driver was exceptional! Friendly, punctual, and highly professional. Not only did he make us feel comfortable right away, but he also handled the winding coastal roads with total ease, allowing us to sit back, relax, and actually enjoy the breathtaking views along the way.
After a few hectic travel days, this transfer felt like a luxury experience. It was seamless, efficient, and genuinely enjoyable. Exactly what you hope for, especially on your honeymoon.
We couldn’t recommend Sorrento Review more highly. If you’re looking for reliable, high-quality transportation along the Amalfi Coast, this is absolutely the way to go.

October 26, 2025
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Rated 5 out of 5 stars

Easy to book, great driver

Trustworthy company that was easy to book online and matched us with a great driver, Alfredo, for a private car transfer from Sorrento to Naples with a stop at Mount Vesuvius.

We made a booking request online via website and then communicated via email to confirm the details of our reservation. We were then connected with our driver via Whatsapp.

The driver was on time, spoke english very well, and accomodated our schedule flexibly. We would recommend this service to any others looking for custom/private transfers in Sorrento/Naples at a competitive price.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

A delightful experience thanks to Sorrento Review!

We were very fortunate to experience a delightful Italian vacation thanks to Sorrento Review! The booking process and tour recommendations from Dion, and our driver, Nino, were amazing. We felt safe and comfortable with Nino, who treated us like family, as we traveled to Sorrento, Rome, Florence, Tuscany, and Lake Como. The whole experience with Sorrento Review was fantastic!

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

We were looking for a transfer from Naples to Sorrento

We were looking for a transfer from Naples Airport to Sorrento and didn't want the long waits and long journey offered by the bus firms.
SorrentoReview provided a fantastic service - very easy and responsive communication and they provided all the details and confirmations to make the experience stress free - and at a very reasonable price.

November 3, 2025
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Rated 5 out of 5 stars

Excellent from beginning to end

Dion and his team were excellent from day 1. they were very responsive and always worked with us when schedules changed. There was a strike at the train station and they were able to get us car service from Positano all the way to Rome on short notice while still being reasonably priced. highly recommended

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service

We use Sorrento Review for our transfer to and from Naples to Positano. We could not be more happy with their service. Drivers were great with communication, friendly, and timely. The vehicles were safe and very clean. We would not hesitate to use them again

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We needed to get to Naples from Vico Equense & were looking for a private transfer at a reasonable price & that's what we received. Service was efficient & comfortable

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Naples to Positano Transfer

Our transfer from the train to Positano was wonderful. Professional service and everything went so smoothly. Easily found our ride after departing the train. Would definitely book again.

September 27, 2025
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Rated 5 out of 5 stars

Very reliable service

Very reliable service. We were picked up at our Hotel in Sorrento and driven in a beautiful vehicle to Naples train station to catch our train to Rome. It was much better than taking the local train as the train from Sorrento to Naples is not overly comfortable and hard to navigate with luggage. Highly recommend!

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Best service ever

The experience was nothing but fantastic! this was our first trip to Italy and we used the car service for pick up from Naples to Sorrento and also for a tour to the Almafi coast. When we come back to Italy we defiantly be using this company again. You are greatly appreciated and we look forward to using you again!

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Transfers - Amalfi Coast

We booked transfers for 4 people from Naples to Praiano, and from Praiano to Salerno through Sorrento Review. Dion was easy to deal with and very responsive to all enquiries.
Our transfers were perfect! The cars were really comfortable, arrived on time, and the drivers were great. We felt completely safe at all times. Would highly recommend using Sorrento Review.

July 16, 2025
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Rated 5 out of 5 stars

Great Experience!

Great experience with this shuttle service in Amalfi. The driver was punctual, professional, and very friendly. The ride was smooth and comfortable, even on the winding coastal roads. Made getting around completely stress-free—highly recommend.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, Sorrento Review, for your services. I was hesitant to hire this company due to the few reviews, but I am truly very pleased that I chose them. The two drivers assigned to me were both very communicative, punctual, and professional at all times. Additionally, the vehicles were in excellent condition, and it was a great plus that they provided a car seat for my baby, which made the trip much more comfortable and safe.

I would definitely use their services again and highly recommend them to anyone looking for reliable and high-quality transportation.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication and great value

Great communication and organisation by dion , our driver Nico was on time and very chatty and friendly giving us information on our journey to casserta palace italy, considering how long the journey was the price was very reasonable and the vehicle was very comfortable with air conditioning and plenty of room for all the passengers all in all an excellent service provided

September 17, 2025
Unprompted review

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