Sorrento Review Reviews 143

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people found the booking process to be easy and efficient, and appreciated the competitive pricing for the services offered. The convenient locations and smooth transfers were also frequently mentioned as positive aspects of their experience. However, some customers also noted issues with communication regarding pricing and booking requests. A few people felt that their inquiries were ignored or that prices were unexpectedly increased, leading to dissatisfaction with the responsiveness and helpfulness of the company in these specific instances.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the private transfer service... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers and team members for... See more

Location

Customers had positive experiences with location. Many found their ride easily after departing the train and... See more

Booking process

Reviewers consistently express satisfaction with the booking process. Customers found it easy to book online... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the service to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our trip to the Amalfi Coast in May was stress free thanks to Sorrento Review! We booked 2 private transfers and a half day Capri boat tour. Dion from Sorrento Review was really helpful in making the... See more

Rated 5 out of 5 stars

We had a great experience traveling from Positano to Florence. Our driver was courteous, professional. and made our journey incredibly smooth. He even recommended a perfect midway stop, giving us a... See more

Rated 5 out of 5 stars

Our group of 6-8 travelled through Italy for a period of two weeks. We engaged Sorrento Review for all of our travel needs. Dion and his team were spot on with planning, scheduling and punctuality.... See more

Rated 5 out of 5 stars

I used Dion at Ischia Review for multiple tours and transfers. He was great. When the weather turned bad and prevented us from a private boat tour/transfer to Sorrento, Dion and the Capt. of the boat... See more


Company details

  1. Tour Agency

Written by the company

Sorrento Review is a complete guide to the beautiful Sorrento Peninsula in Southern Italy. Part of the Italy Review Network, Sorrento Review provides a wealth of helpful visitor information including advice on travel, hotel booking and excursions. ​We also provide private transfers throughout the region as well as private boat tours and other excursions. The website also provides lots of useful hints and tips on things to see and do in the region.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

Used service to take family of 4 from Naples to Sorrento

We used this service to take us (family of 4, 2 adults and 2 kids) from the Naples train station to Sorrento, and then back a few days later. The experience even smoother than I had anticipated it would be. Our driver met us immediately when we got off the train, and we were able to add a stop in Pompeii (with an additional fee, of course), which only made the experience that much more fun. It was absolutely worth having a private driver and vehicle take the 4 of us without worrying about public or shared transit. I would absolutely recommend this service and will certainly use them again when travelling in Italy.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Dion was really helpful when I contacted to book the car. Got the airport with plenty time to spare. Would definitely use again!

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Transfer from Ischia to Sorrento and from Sorrento to Naples Airport

I recently used this company for my private transfers, and I couldn’t be happier with the experience. Communication before the trip was smooth and reassuring, and everything on the day went exactly as planned. The driver was punctual, professional, and friendly, and the vehicle was clean, comfortable, and well-maintained.
The entire journey felt safe and relaxed, which made the transfer completely stress‑free. It’s clear that the team truly cares about delivering excellent service from start to finish.
I highly recommend their services to anyone looking for reliable and comfortable transfers. Five stars from me!

July 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Private boat tour

We rented a day long excursion with a private boat and it was well managed. They picked us up from our lodging and brought to the docks, the tour was amazing, and the guide Nicoli was the best. Highly recommend.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

We were very happy with this service

We were very happy with this service, and used them once from Salerno to Amalfi and then, due to a train strike, from Sorrento to Rome. The vehicles were immaculately clean, and the drivers arrived on time. Plus, they were very nice people. So we highly recommend this transfer service!

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and good service!

Our trip to the Amalfi Coast in May was stress free thanks to Sorrento Review! We booked 2 private transfers and a half day Capri boat tour. Dion from Sorrento Review was really helpful in making the bookings and communicated with us constantly to ensure that all the booked trips were as planned. Dion was also very patient with me changing pick up times and I really appreciated that. We are very happy with the service and will definitely use Sorrento Review again!

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

I had read about this company on…facebook

I had read about this company on Facebook and comments were positive however nowadays you always wonder if it's true....well I have to say that I was greatly surprised. We had to change our pick up time to earlier, our driver was outside the Airbnb waiting for us. Such professionalism and respect to everyone in our group.
Thank you for a great ride to the airport!

June 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Dion was GREAT!

Dion was super helpful!! He coordinated our rides on time and made the experience super smooth. Dion was also very responsive!

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and Detailed

The driver was very friendly and helpful. We had some challenges with the address for our AirBnB and he did not give up. He even called our house host to try to figure things out. I would highly recommend their services.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

Our driver was such a great guy. On our way into Massa Lubrense, he stopped along the road at a lookout and allowed us to get beautiful pics. We used the service on 2 occasions and they were so reliable, the vehicles were great and they were super friendly. I would definitely use them again and recommend them

May 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Service

I booked and paid for the transfer online two months before my trip. On the scheduled day and time, the driver was there with a comfortable car and took me to my destination (Naples Airport). I 100% recommend the service and will book again if I return to Sorrento. Fair price for the service provided.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Italy Adventures with Sorrento Review!

Our group of 6-8 travelled through Italy for a period of two weeks. We engaged Sorrento Review for all of our travel needs. Dion and his team were spot on with planning, scheduling and punctuality. Drivers were professional, engaging and served our needs to a tee. Vehicles were clean and provided all the comfort we needed. A few itinerary changes were attended to immediately. Communication with Dion was responsive and he shared location ideas (restaurants, activities) as we moved along. Our touring covered the Puglia region, Naples and the Piedmont. Excellent service! We have recommended to family and friends for future transportation needs across Italy.

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with this car service

Great experience with this car service. They were very attentive and quick to respond as well as the cars being very nice and clean. Drivers were also very friendly and assisted with suggestions/recommendations of activities and restaurants.

June 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Sorrento Tours/Transfers

I used Dion at Ischia Review for multiple tours and transfers. He was great. When the weather turned bad and prevented us from a private boat tour/transfer to Sorrento, Dion and the Capt. of the boat communicated the days prior to make sure we had an alternative plan. All the tours and transfers were provided by an execelent car service with great drivers who spoke english. Tours included a Drive around Ischia where we were taken to the best resturant. Transfer to Sorrento and a trip to a Vinyard at hte base of Mt. Vesuvious. Most of all everyone communcated every step of the way. Never felt a bit of worry about tours/transfer. I would rate Ischia/Sorrento review a 10 if I could.

September 4, 2025
Unprompted review

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