Sorrento Review Reviews 143

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people found the booking process to be easy and efficient, and appreciated the competitive pricing for the services offered. The convenient locations and smooth transfers were also frequently mentioned as positive aspects of their experience. However, some customers also noted issues with communication regarding pricing and booking requests. A few people felt that their inquiries were ignored or that prices were unexpectedly increased, leading to dissatisfaction with the responsiveness and helpfulness of the company in these specific instances.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the private transfer service... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers and team members for... See more

Location

Customers had positive experiences with location. Many found their ride easily after departing the train and... See more

Booking process

Reviewers consistently express satisfaction with the booking process. Customers found it easy to book online... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the service to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our trip to the Amalfi Coast in May was stress free thanks to Sorrento Review! We booked 2 private transfers and a half day Capri boat tour. Dion from Sorrento Review was really helpful in making the... See more

Rated 5 out of 5 stars

We had a great experience traveling from Positano to Florence. Our driver was courteous, professional. and made our journey incredibly smooth. He even recommended a perfect midway stop, giving us a... See more

Rated 5 out of 5 stars

Our group of 6-8 travelled through Italy for a period of two weeks. We engaged Sorrento Review for all of our travel needs. Dion and his team were spot on with planning, scheduling and punctuality.... See more

Rated 5 out of 5 stars

I used Dion at Ischia Review for multiple tours and transfers. He was great. When the weather turned bad and prevented us from a private boat tour/transfer to Sorrento, Dion and the Capt. of the boat... See more


Company details

  1. Tour Agency

Written by the company

Sorrento Review is a complete guide to the beautiful Sorrento Peninsula in Southern Italy. Part of the Italy Review Network, Sorrento Review provides a wealth of helpful visitor information including advice on travel, hotel booking and excursions. ​We also provide private transfers throughout the region as well as private boat tours and other excursions. The website also provides lots of useful hints and tips on things to see and do in the region.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

It was a great day!

Giuseppe picked us up at our Agriturismo outside of Sorrento and drove us to Positano, Ravello, and Amalfi with a few stops in between. He was very knowledgeable, personable and a very professional driver! We had a wonderful day.
Mr John

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent transfer service to Naples

I found Sorrento Review online whilst I was on holiday in the resort and contacted them (with not much hope to be honest as I'd left it rather late!) to arrange a transfer back to Naples station. Dion replied promptly with availability and a guaranteed price of €140 for 24 hours. This morning our driver Nico arrived ahead of time at our hotel in a lovely air conditioned Mercedes. He was a very considerate and careful driver and the journey was very smooth. We arrived at the station ahead of Google maps' estimated time! I have no hesitation in recommending Sorrento Review for transfers to Naples (and beyond I'm sure). Grazie mille.

August 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Sorrento Review Boat Tour and Amalfi Coast Tour

We used Sorrento review to book a boat tour and Amalfi Coast tour. They were amazing in the lead up, very responsive and were very helpful in us adjusting tours to suit our exact needs.

Every driver and our boat captain were extremely knowledgeable, friendly and helpful with booking lunches. Always early and ready to go. Every experience was amazing and I can’t fault any part of you experience.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

The holiday hotel was lovely the room…

The holiday hotel was lovely the room was clean and tidy beautiful Seaview the cleaning staff were absolutely brilliant

June 21, 2024
Unprompted review
Sorrento Review logo

Reply from Sorrento Review

I believe this review was written in error, we're not a hotel or B and B. Please remove, thank you.

Rated 5 out of 5 stars

Extremely professional and friendly

We found Sorrento Review online by chance and decided to get a quote. The response was super quick and we were given a reasonable price, so we booked it. Communication throughout was excellent and any questions we had were met with a super quick response. Our driver arrived early on both occasions and was extremely professional and friendly. The cars were in great condition and we had a nice, safe and comfortable journey from Naples to Sorrento, and then back again a few days later. I wouldn't hesitate to use Sorrento Review again and would highly recommend them. Grazie!

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Stressless transfers

We used Sorrento Review for 3 private transfers while we were on the Amalfi coast. The first one was the Salerno train station to Positano, then from Positano to Sorrento and the lastly from Sorrento to Naples. All three we were driven by the same driver unfortunately I’m drawing a blank on what his name is, I should’ve written it down. He was very nice didn’t speak a lot of English but enough that we could communicate. He arrived on time each time. Nico was in constant communication with us before each pick up to make sure our driver was where he was supposed to be. We had a little confusion in Sorrento, but it was very quickly resolved.
Would absolutely recommend them to anyone who wants to take the stress out of getting from place to place on the Amalfi Coast.

May 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Our driver

Our driver, Giuseppe, was an excellent guide and great driver. Spoke impeccable English. Would definitely use them again and ask for Giuseppe

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible Anniversary Boat Tour

Sorrento Review and our captain, Nicola helped make our anniversary so incredibly special. We were had a bit of a snag in travel plans and Sorrento Review was so kind as to help us change the location of pick up so we were 5 minutes from where we were staying instead of nearly 90 minutes.

From the time we first reached out, they were helpful to make things easy and convenient for us. This made the trip so easy and stress free.

Our captain really helped us make our trip special with great knowledge of Capri, the grottos and the Amalfi/Sorrento coasts.

We will definitely calling Sorrento Review again the next time we are in Italy!

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Private Boat to Amalfi and Positano with swimming

We had a fantastic private boat tour which we booked through The Sorrento Review. Communication was very easy and good. From our pickup to drop off everything went seamlessly. Our boat captain Fonsi was wonderful and took us to many beautiful places. We had time in Amalfi and Capri for shopping, and some food. Perfect day! Thank you Dion for setting this up!

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

Return transfer from Naples to Sorrento

We booked a return transfer from Naples to Sorrento, just over an hours travel time, for 4 people and suitcases.
Our flight was delayed by an hour but the driver was still waiting for us in the arrivals area. The vehicle was very spacious, clean and comfortable. On our return the driver phoned our hotel to let us know he was at the pickup point. Again the vehicle was very clean and comfortable. We were dropped off at the airport 2.5hrs before our flight.
All in all a very good experience and would definitely use again. 10/10.

September 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Highly Recommended

Highly Recommended. A fantastic day on the water, a private boat where we were taken to the best swimming spots. We had a fantastic skipper, who basically did whatever we wanted. He took us to a great place for lunch - away from the crowds, and he even knew the best times to take us to the Blue Cave, so we weren't waiting around too long. It is so worth doing this, than paying per person on an overcrowded tour. This is the second time we have done this trip, and everyone agrees, it was one of our high lights of our time in Italy.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Very pleasant experience from booking…

Very pleasant experience from booking the transfer to the actual transfer from our hotel in Sorrento to Naples Airport. Very friendly and professional service. Was the cheapest around and would not hesitate to book again.

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

Highlight of our trip

We used Sorrento review to book a private boat tour in the Amalfi coast. It was the highlight of our trip! Our boat driver, Luca, took us around the island of Capri to explore all the caves and landmarks. He then took us to a lunch spot accessible by boat taxi which was fantastic! The communication throughout the process was great!

July 14, 2023
Unprompted review
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Rated 5 out of 5 stars

We had an amazing time on the private…

We had an amazing time on the private boat trip. The skipper Nicola is very patient (our children were apprehensive about the boat and swimming in the sea at first), knowledgeable about the area, gave us great suggestions on where to visit and the best time to do so. He arranged for us to have a wonderful lunch and swim on a quiet island - the highlight of the trip.

Best of all he drove us to places for swimming stops - and even jumped into the sea with our children!

Highly recommended - and we hope we will be back again!

July 19, 2023
Unprompted review
Rated 4 out of 5 stars

Privat boat trip along the amalfi coast

Took a private boat trip along the amalfi coast with the girls for my big birthday and we had a fantastic time.
Guiliana was a great host, very helpful and even sorted a fantastic fish restuarant for us in Ravelo. The boat ride was a little choppy at times and she helped us move around with an encouraging hand to make the most of the experience.
I would say dont try to cram too much into your trip especially in the summer as the ports can get gridlocked. We decided to skip Positano in favour of going for an extra swimming stop. My only negative for the trip was that we had to ask at times for water and the day was scorching, so I think this should have been offered more freely especially as we were leaving the boat. All in all a great experience and would recommend.

July 19, 2023
Unprompted review

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